{"id":141553,"url":"https://alion.io/job/ocado-group-hardware-reliability-engineer","title":"Hardware Reliability Engineer","company":{"id":51471,"name":"Ocado Group","domain":"ocadogroup.com","url":"https://alion.io/company/ocado-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":18,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Hardware","role_family":"Hardware","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":77000,"period":"year","method":null,"sample_n":3689},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Slack","optional":false},{"name":"Linux","optional":true}],"status":"live","first_seen_at":"2026-08-14T11:00:24Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-10-16T21:07:16Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":63},"description":"We are searching for a Hardware Reliability Engineer to help support our growing customer sites. An ideal candidate possesses electro-mechanical experience, learns quickly, and can work both independently and across the organization effectively. You will join our Hardware Reliability Team, combined with software support, configurations, and deployment engineering teams, to make our customers successful. This position has the opportunity for the candidate to grow with the company and take on additional responsibilities over time. This unique role requires a mix of hands-on technical capability, client-facing posture, travel savvy, and six sigma methodologies. You will have an immediate impact on the development of our company and the success of our customers. If you enjoy tinkering, troubleshooting, and want hands-on experience with a new technology in a rapidly growing industry, this role is for you!\nKey Activities:\nWork independently both at Ocado and remotely at customer sites to execute hardware maintenance/upgrade/retrofit activities while communicating and collaborating effectively with other remote engineers\nTroubleshoot hardware failures at customer facilities and drive remediation efforts\nProvide technical writing and subject-matter expertise for training documentation\nDesign, build, and deploy support tools, fixtures, and service kits for field maintenance\nAssist in documentation of service history and reporting of hardware quality trends, and the execution of Six Sigma principles\nAssist with multiple automation deployment projects including mobile robots, software, and auxiliary hardware\nDevelop and improve the team standard operating procedures\nMake customers raving fans of our product\nPreferred Qualifications:\nBS/MS - Mechanical, Electrical, Industrial, or Systems Engineering\nExtensive hands-on experience working with electro-mechanical devices of medium complexity\nEffective communication, able to perform independently in remote environments\nFamiliarity in industrial robotics, automotive, and/or computer repair\nFamiliarity with work management software: Jira, Confluence, Slack\nProficiency in the use of hand tools including soldering equipment, multimeters, torque measurement devices\nAbility to handle some minimal electrical design (cable harnesses, wiring diagrams, grounding strategies, etc.) is a plus\nWorking knowledge with Linux based systems and command line interfaces\nOrganized work behavior exuding 5S principles \nMotivated by the opportunity to travel\nFluent in English language\nTravel:\nPosition requires (10%) travel to customer sites in Europe.\nBenefits\nOur employee benefits are designed for you. We care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and:\nA hybrid working policy that sees you in the office typically 40% of your time.\n30 days 'working from anywhere' policy\nPrivate Medical Insurance\nMeal tickets\nWellbeing support through Apps such as Unmind and an Employee Assistance Programme\nOpportunity to participate in share schemes\nWe also have regular divisional socials, sports clubs not to mention the Ocado Technology Academy for a packed schedule of courses, conferences and events. If you think you have what it takes to make a difference, please submit your application below.","description_format":"text","description_chars":3461,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":true}]},"benefits":["Health insurance","Hybrid work"],"hiring_locations":[{"name":"Greece","iso":"GR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics & Warehouse Robotics","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-08-14T11:00:24Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.315,"p_room":0.55,"age_days":62,"expected_fill_days":45,"reasons":["conf:2","stale_co","win:tail"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ocado-group-hardware-reliability-engineer","json_url":"https://alion.io/job/ocado-group-hardware-reliability-engineer.json","meta":{"generated_at":"2026-10-16T23:41:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5722,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51471},"rest":"https://alion.io/mcp/rest/get_company?id=51471"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Focado-group-hardware-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Focado-group-hardware-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Focado-group-hardware-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ocado-group-hardware-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Focado-group-hardware-reliability-engineer"}]}