# Senior Application Support Engineer

At Ocean Infinity, we're on a bold mission to subsea data using innovative technology. Using cutting-edge robotics, autonomous technology and world-class software, we're transforming how complex operations are carried out at sea. Our uncrewed systems are making ocean exploration and operations safer, smarter and more sustainable, helping unlock the vast potential of our oceans while reducing environmental impact. This isn't a vision for the future. It's happening right now. As we continue to push the boundaries of innovation and redefine what's possible in the maritime industry, we're looking for exceptional talent to join our fast-growing team. Ocean Infinity is seeking a Senior Application Engineer supporting internally developed Software in a live production environment. This role reports directly to the Head of Technology Support as part of a larger team supporting an innovative and high spec Tech environment. Requirements What you will do! Up to 3rd line support, resolving incidents and requests with internally developed software products and following up with detailed root cause analysis; Providing structured feedback to the internal development teams, identifying issues and

- **Id**: 972614
- **Url**: <https://alion.io/job/ocean-infinity-senior-application-support-engineer>
- **Role**: Support
- **Role family**: Support
- **Seniority**: senior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Southampton, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-16T19:03:26Z
- **Employer posted date**: 2026-09-16
- **Last verified at**: 2026-11-10T14:43:14Z
- **Board verified**: yes
- **Days open**: 54
- **Description format**: text
- **Description chars**: 3404
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Geological Survey, Underwater & Marine Robotics

## Company

- **Id**: 58711
- **Name**: Ocean Infinity
- **Domain**: oceaninfinity.com
- **Url**: <https://alion.io/company/ocean-infinity>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workable

### Truth index

- **Grade**: A
- **Score**: 100
- **Open postings**: 3
- **Ghost share**: 0
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 20
- **Computed at**: 2026-11-10T06:52:35Z

## Salary

- **Min**: 55000
- **Currency**: GBP
- **Period**: year
- **Usd annual**: 73567

## Technologies

- **Bash** — Optional: no
- **C#** — Optional: no
- **Docker** — Optional: no
- **Grafana** — Optional: no
- **Incident Management** — Optional: no
- **JavaScript** — Optional: no
- **Kibana** — Optional: no
- **Linux** — Optional: no
- **PowerShell** — Optional: no
- **Prometheus** — Optional: no
- **Python** — Optional: no
- **React.js** — Optional: no
- **Service Desk** — Optional: no
- **ServiceNow** — Optional: no
- **TypeScript** — Optional: no
- **ITIL** — Optional: yes
- **ITSM** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 54

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-09-16T19:03:26Z

## Visa

- Country: GB; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: Licensed UK visa sponsor (Skilled Worker); Route: Skilled Worker

## Liveness

- **Score**: 19
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.54
- **P room**: 0.35
- **Age days**: 54
- **Expected fill days**: 20
- **Reasons**: conf:2, win:tail
- **Computed at**: 2026-11-10T06:52:35Z

## Pay

- **Stated usd annual**: 73567
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.
