AI Developer II

Join our Data & Analytics team as an AI Developer, responsible for designing, developing, deploying, and supporting enterprise AI solutions that improve productivity, automate business processes, and enable data-driven decision-making. This hands-on role uses Microsoft Copilot Studio, Power Automate, Power Platform, Microsoft Graph, and Azure AI services to translate business requirements into secure, scalable, supportable solutions. The ideal candidate combines strong development, consulting, and communication skills with practical knowledge of large language models, AI agents, prompt engineering, grounding, orchestration, testing, and Responsible AI.

Functions

ESSENTIAL

• Design, develop, deploy, and support enterprise AI agents, automations, and AI-enabled applications using Microsoft Power Platform and Azure AI technologies.
• Build and optimize agents in Microsoft Copilot Studio, including instructions, topics, actions, tools, knowledge sources, and orchestration logic.
• Develop workflows, approvals, notifications, integrations, and process orchestrations using Power Automate.
• Partner with business stakeholders to understand processes, define requirements, assess feasibility, prioritize opportunities, and establish measurable outcomes.
• Translate functional requirements into maintainable technical designs that align with enterprise architecture, security, data, privacy, compliance, and AI governance standards.
• Implement prompt engineering, grounding, retrieval-augmented generation, and human-review patterns to improve accuracy, reliability, and appropriate agent behavior.
• Integrate solutions with Microsoft 365, Microsoft Graph, SharePoint, Dataverse, Azure services, enterprise applications, APIs, and approved external services.
• Develop and execute functional, integration, regression, security, prompt-response, tool-calling, and user acceptance tests.
• Package and deploy solutions using approved application lifecycle management, source control, configuration management, and change control practices.
• Monitor availability, performance, usage, quality, failures, and adoption; troubleshoot production issues and implement improvements based on telemetry and feedback.
• Support demonstrations, training, knowledge transfers, release communications, and adoption activities.
• Contribute reusable prompts, components, connectors, templates, standards, and implementation patterns to improve delivery consistency and speed.

REQUIRED

• Minimum 2 years of experience in software development, business application development, workflow automation, enterprise integration, or related technology delivery.
• Minimum 1 year of hands-on experience with Microsoft Power Platform, including Power Automate, and experience developing AI agents in Copilot Studio.
• Working knowledge of generative AI, large language models, prompt engineering, grounding, retrieval-augmented generation, and AI-agent orchestration.
• Experience gathering requirements and translating business needs into functional and technical solutions.
• Understanding of application lifecycle management, testing, deployment, change control, documentation, production support, security, privacy, and compliance.
• Strong analytical, troubleshooting, communication, collaboration, and stakeholder management skills.

DESIRED

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience delivering AI or automation solutions in a large or complex enterprise environment.
• Experience with Azure AI Foundry, Azure OpenAI, Azure AI Search, Microsoft Graph, SharePoint, and Dataverse.
• Experience with custom connectors, plugins, agent actions, API services, adaptive cards, and conversational interfaces.
• Microsoft certifications related to Power Platform, Copilot Studio, or Azure AI.