{"id":2751782,"url":"https://alion.io/job/ochin-apprentice-epic-willow-ambulatorypharmacy-analyst","title":"APPRENTICE EPIC WILLOW AMBULATORY/PHARMACY ANALYST","company":{"id":8791,"name":"Ochin","domain":"ochin.org","url":"https://alion.io/company/ochin","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":64000,"period":"year","method":"global_role_seniority_cell","sample_n":829},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T20:18:15Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-27T03:01:21Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Description\nMAKE A DIFFERENCE AT OCHIN\nOCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.\nWe are hiring a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.\nAt OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.\nFounded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.\nPosition Overview:\nThe Apprentice Analyst will join a team responsible for supporting clinical solutions and practice management applications deployed across the OCHIN collaborative as well as support other systems used by the EPIC Operations Team. This role will focus on configuration, technical troubleshooting, and solutions-discovery for OCHIN’s members.\nEssential Functions:\nFirst line of contact with members of the OCHIN collaborative to help research and coordinate resolution of issues by troubleshooting and resolving issues within application modules in response to user requests. Resolve problems with application vendor or other technical support as indicated. \nMeet Service Level Agreements (SLAs) and OCHIN Customer Service Expectations through the completion of Help Desk tickets, calls and live chats. Triage incoming calls and communications to determine the priority level and appropriate team to address issue. \nMay Provide support to the Electronic Health Record Support Analyst (EHRSA) of other organizations. \nPerform routine build and configuration in Epic and related products as directed by the Sr. Revenue Cycle Analyst mentor. \nDiscuss and provide workflow solutions and ensure understanding of the system through hands on training. \nDocument build specifications, team processes and complex clinic workflows as directed by the Sr. Revenue Cycle Analyst mentor. \nOther duties as assigned. \nRequirements\n Completion of an OCHIN workforce training program or similar experience (e.g., prior role within OCHIN, member site, or similar organization) preferred.\nEpic proficiency in must be obtained within 60-days of employment\nExperience working in retail pharmacy preferred\nEpic proficiency is strongly preferred \nDemonstrated specialized expertise in a defined application area is strongly preferred \nInterest in data analysis, problem solving and continuous learning. \nBasic understanding of healthcare operations and EHR systems. \nStrong analytical and problem-solving skills. \nExcellent communication, collaboration, and organizational skills. \nStrong computer literacy and willingness to learn new tools and systems. \nStrong attention to detail and ability to follow instructions. \nPrior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It’s not about passing or failing-it’s about understanding fit and setting you up for success.\nPhysical Requirements/Work Environment:\nConstant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.\nReading, speaking, writing, and understanding English.\nWhile performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.\nThis position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.\nThe role routinely uses standard office equipment such as computers and mobile devices.\nWork Location and Travel Requirements\nOCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are:\nAbility to work independently and efficiently from a home office environment\nHigh Speed Internet Service\nIt is a requirement that employees work in a distraction free workplace\nNo travel is required\nWe offer a comprehensive range of benefits. See our website for details: https://ochin.org/career\nCOVID-19 Vaccination Requirement To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.\nEqual Opportunity Statement\nOCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.\nAs an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.\n#LI-Remote\nSalary Description\n$49,939 or $59,927 (Non Negotiable)","description_format":"text","description_chars":6459,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmacies","Health Care","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-17T00:12:25Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.898,"p_room":1,"age_days":10,"expected_fill_days":38,"reasons":["conf:2","velocity","win:early","comp:junior,attention"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/ochin-apprentice-epic-willow-ambulatorypharmacy-analyst","json_url":"https://alion.io/job/ochin-apprentice-epic-willow-ambulatorypharmacy-analyst.json","meta":{"generated_at":"2026-10-27T10:35:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12224,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8791},"rest":"https://alion.io/mcp/rest/get_company?id=8791"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fochin-apprentice-epic-willow-ambulatorypharmacy-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fochin-apprentice-epic-willow-ambulatorypharmacy-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fochin-apprentice-epic-willow-ambulatorypharmacy-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ochin-apprentice-epic-willow-ambulatorypharmacy-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fochin-apprentice-epic-willow-ambulatorypharmacy-analyst"}]}