{"id":1818395,"url":"https://alion.io/job/ochin-epic-apprentice-facilitator-clinically-orientated-epic-applications","title":"EPIC APPRENTICE FACILITATOR - CLINICALLY ORIENTATED EPIC APPLICATIONS","company":{"id":8791,"name":"Ochin","domain":"ochin.org","url":"https://alion.io/company/ochin","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85697,"max":137116,"currency":"USD","period":"year","gross":null,"usd_annual":137116},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-05T00:58:24Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-21T03:49:23Z","board_verified":false,"closed_at":"2026-10-21T03:49:23Z","days_open":46,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":46},"description":"Description\nMAKE A DIFFERENCE AT OCHIN\nOCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.\nWe are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.\nAt OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.\nFounded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.\nPosition Overview:\nThe Epic Analyst Apprentice Training Facilitator serves as a technical coach, learning partner, and people leader for apprentices developing into Epic analysts supporting clinically oriented applications. This role helps apprentices connect formal Epic training; certification content, operational workflows, and OCHIN best-practice build standards to real application support and configuration work. Formal trainers and instructional designers are responsible for developing and delivering the formal curriculum; the facilitator reinforces learning through coaching, applied examples, guided practice, technical review, and day-to-day learner support.\nEssential Functions:\nCoach apprentices as they complete Epic certification, proficiency, operational end-user training, customer service training, JIRA responsiveness training, and application-specific learning activities.\nTranslate formal curriculum into applied build and configuration capability by helping apprentices understand how clinical workflows, member needs, and OCHIN standards influence system design decisions.\nSupport apprentices in full-cycle revenue cycle applications, including EpicCare Ambulatory, Bugsy, Stork, Long-Term Care, Anesthesia, ASAP, and OpTime.\nProvide technical leadership for apprentice-appropriate service catalog work, including ticket review, troubleshooting guidance, escalation support, documentation coaching, and readiness assessment.\nPartner with formal trainers, operational leaders, Help Desk supervisors, MCT supervisors, mentors, and application subject matter experts to ensure apprentices receive coordinated support across the full learning journey.\nHelp apprentices develop sound build habits, including use of documented standards, peer review, testing discipline, clear documentation, and awareness of downstream impacts across the Epic ecosystem.\nServe as a people leader and coach by setting expectations, monitoring progress, removing barriers, providing feedback, and supporting apprentice engagement and retention.\nContribute to phase-gate readiness conversations by providing evidence of technical growth, quality, productivity, professional behaviors, and readiness for increasing levels of responsibility.\nIdentify common learning gaps and partner with Learning teams to improve job aids, simulations, coaching materials, standard work, and applied practice opportunities.\nRequirements\nRequired Qualifications\n Epic certification and 5 years of hands-on build experience in relevant clinically oriented applications, including Epic certifications and hands-on build experience in relevant clinically oriented applications, including Clinical Epic Applications - (EpicCare Inpatient, EpicCare Ambulatory, Bugsy, Stork, Long-Term Care, Anesthesia, OpTime, and ASAP)\nDemonstrated experience coaching, teaching, training, or mentoring technical teams, analysts, apprentices, or early-career staff.\nStrong understanding of Epic build and configuration principles, revenue cycle support workflows, testing practices, documentation expectations, and support escalation processes.\nAbility to connect technical configuration decisions to patient access, billing, reimbursement, eligibility, referrals, estimates, member operations, and business outcomes.\nExperience providing constructive feedback, assessing learner readiness, and supporting development plans for technical staff.\nStrong communication, facilitation, collaboration, and relationship-building skills.\nPreferred Qualifications\nOperational experience in relevant patient access, scheduling, registration, referrals, estimates, eligibility, billing, claims, reimbursement, or revenue cycle settings.\nExperience supporting apprentices, interns, analysts, super users, trainers, or operational teams through structured development programs.\nExperience contributing to learning materials, job aids, build checklists, peer review tools, or readiness rubrics.\nExperience supporting cross-application revenue cycle workflows and helping technical teams understand the end-to-end impact of configuration decisions.\nPhysical Requirements/Work Environment\nConstant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.\nReading, speaking, writing, and understanding English.\nWhile performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.\nThis position requires a virtual home-office environment, working remotely.\nThe role routinely uses standard office equipment such as computers and mobile devices.\nTravel is required to support OCHIN’s business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.\nWork Location and Travel Requirements\nOCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.\nWork from home requirements are:\nAbility to work independently and efficiently from a home office environment\nHigh Speed Internet Service\nIt is a requirement that employees work in a distraction free workplace\nTravel required up to 10 % nationally for on-site Go Live support based on business requirements for OCHIN\n(OR) Travel may be required nationally based on business requirements for OCHIN\nIn alignment with OCHIN’s mission and commitment to protecting our workforce and the communities we serve, OCHIN strongly encourages all workforce members, especially those whose role involves travel and in-person engagement, to remain up to date on immunizations, including but not limited to COVID-19 and influenza vaccinations. \nWe offer a comprehensive range of benefits. See our website for details: https://ochin.org/careerCOVID-19 Vaccination Requirement\nEqual Opportunity Statement\nOCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.\nAs an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.\nBase Pay Overview\nOCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. Pay information by position level is listed below. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.\nSalary Description\nMinimum $85,697 to Maximum $137,116","description_format":"text","description_chars":8486,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":["Equity","Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-04T03:27:41Z"},{"event":"close","at":"2026-10-21T03:49:23Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":137116,"is_top_pay":true},"html_url":"https://alion.io/job/ochin-epic-apprentice-facilitator-clinically-orientated-epic-applications","json_url":"https://alion.io/job/ochin-epic-apprentice-facilitator-clinically-orientated-epic-applications.json","meta":{"generated_at":"2026-10-22T18:53:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1859,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8791},"rest":"https://alion.io/mcp/rest/get_company?id=8791"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fochin-epic-apprentice-facilitator-clinically-orientated-epic-applications"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fochin-epic-apprentice-facilitator-clinically-orientated-epic-applications"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fochin-epic-apprentice-facilitator-clinically-orientated-epic-applications"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ochin-epic-apprentice-facilitator-clinically-orientated-epic-applications\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fochin-epic-apprentice-facilitator-clinically-orientated-epic-applications"}]}