{"id":4283295,"url":"https://alion.io/job/oclc-senior-product-manager","title":"Senior Product Manager","company":{"id":1799194,"name":"OCLC","domain":"yourcloudlibrary.com","url":"https://alion.io/company/yourcloudlibrary","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-11-13T21:01:32Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T21:01:32Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Together we make breakthroughs possible.\nAt OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You’lllearn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.\nWhy join OCLC?\nOCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions-performance, experience, and skills-along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.\nWe know the best ideas don’t always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We’re committed to your success-both personally and professionally. Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs.\n\nFree use of our on-site fitness center, gym sports, group exercise classes, and game room\n\nOnsite catering and cafeteria subsidized by OCLC\n\nHealth and wellness events\n\nWork environments with individual and team spaces and the latest technology tools\n\nPaid parental leave and adoption assistance\n\nTuition reimbursement and Public Service Loan Forgiveness eligibility\n\nCompany-subsidized pricing on local tickets and memberships\n\nJoin us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.\nThe job details are as follows:\nThe Senior Product Operations Manager is charged with developing and managing product development processes internal to Global Product Management (“GPM”) and to coordinate product development processes across departments within OCLC including, but not limited to Development, Project Management, Finance, Sales and Marketing.Responsibilities\nRefine and manage the product development processes within GPM, including but not limited to:Developing a portfolio view of all business cases that allows for tracking business cases across their individual lifecycles and collectively, ensuring each case is on track, passing through proper gates and approval mechanisms and that GPM has an appropriate level of business cases in development and execution;\nWorking across GPM and with key stakeholders to ensure proper prioritization of business cases and ensuring that prioritization is understood by key internal stakeholders (ex., PMO);\nTracking product briefs to ensure on-time delivery and proper distribution within affected teams;\nRolling out best practices (ex., Groups initiative) across GPM and working with other departments to ensure alignment on best practices, roles, handoffs and the like.\n\nEnsuring that Product Managers and Product Analysts are aware of and adhering to the product development process and consistently using product management tools including Aha! and Jira.\nAct as the domain expert for product management software (Aha!), including staff training, reporting and working with other departments on maintenance / integration with other internal systems.\nMonitoring JIRA and SR backlog to identify applications and/or teams with an unhealthy backlog\nManage the GPM intranet site, including the posting of product road maps, approved FY Product/Program Priority Plans, documentation, etc.\nEnsuring proper coordination and participation by GPM staff in cross-LOB RFPs\nManage post-approval and post-conclusion business case reviews\nWork with GPM, Project Management and Development stakeholders to groom product development backlog and work-in-progress, including discretionary development where applicable\nDevelopment and publishing of product roadmaps, including scheduling / tracking of discretionary development (where applicable)\nIn conjunction with VP, Global Product Management, develop and report on GPM KPIs\nIn conjunction with other departments, analyze and report on revenue, win/loss and voice of the customer inputs\nQualifications\nDemonstrable understanding of the product management life cycle;\nExtensive experience working within the Pragmatic Marketing framework;\nExceptional interpersonal skills with a proven track record of effectively working across a matrixed organization;\nDetail oriented with a background in operational design and management strongly desired;\n10+ years in the software or SaaS industry, with a preference for candidates with a strong familiarity with the academic, public and special library market and/or the publishing industry;\nBachelor’s degree, with an advanced degree strongly desired\nPositive ‘can do’ attitude, self-motivated, self-directed, and eager to make improvements in a controlled manner\nComfortable holding team members accountable in a professional, supportive environment\nProcess driven with a focus on details\nAbility to see “the big picture” (highly desired)","description_format":"text","description_chars":5432,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Hybrid work","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Providers & Datasets","Intranet & Knowledge Management"],"lifecycle":[{"event":"open","at":"2026-11-13T21:01:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 27 · green card filings: 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