{"id":1143546,"url":"https://alion.io/job/oddin-operations-lead","title":"Operations Lead","company":{"id":678569,"name":"Oddin","domain":"oddin.gg","url":"https://alion.io/company/oddin","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":85,"open_postings":21,"ghost_share":0,"stale_share":0.619,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"freelance","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":109000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Discord","optional":true},{"name":"Google Sheets","optional":true},{"name":"Slack","optional":true}],"status":"live","first_seen_at":"2026-09-23T12:29:14Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T22:39:47Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are looking for an Operations Lead to join our esports and gaming studio operations team in São Paulo.\nIn this role, you will be responsible for coordinating the studio's day-to-day operations, ensuring that competitive matches, live broadcasts, and player activities run smoothly, efficiently, and according to established procedures.\nYou will work closely with players, referees, broadcast operators, and other studio staff, monitoring live operations, resolving issues, and making quick decisions when necessary.\nExperience in esports, gaming, tournaments, live production, broadcast, or sports operations is highly desirable.\nKey Responsibilities\nManage daily studio operations and ensure the smooth execution of all activities;\nPlan shift schedules and ensure adequate staffing and coverage;\nCoordinate player rosters, match schedules, and daily operational plans;\nMonitor attendance, performance, and compliance with operational procedures;\nCoordinate replacements and handle last-minute staffing requirements;\nOversee live matches and operations, identifying and resolving operational or technical issues;\nCoordinate referees, broadcast operators, players, and other studio staff;\nEnsure that operational procedures and standards are followed during matches;\nMaintain accurate reports, schedules, and operational records;\nSupport the onboarding and training of new team members;\nIdentify opportunities to improve tools, processes, and workflows;\nSupport the implementation and scaling of studio operations;\nParticipate in initiatives related to the structure and continuous improvement of the operation;\nHandle ad hoc tasks and escalate critical issues when required.\nRequirements\nProfessional experience in operations, team coordination, workforce management, production, events, or shift-based environments;\nStrong organizational and planning skills;\nExperience with schedules, workforce planning, or team coordination is a plus;\nA hands-on, proactive problem-solving mindset;\nAbility to make quick decisions and remain effective under pressure;\nStrong communication skills and attention to detail;\nBasic technical understanding of software, computers, and troubleshooting;\nComfortable working in a fast-paced environment with changing priorities;\nWillingness to work shifts, including potential weekends;\nMust have English and Portuguese.\nNice to Have\nProfessional or volunteer experience in esports, gaming, or competitive gaming;\nExperience with tournaments, leagues, match operations, or competition operations;\nExperience with live broadcast, live production, or event production;\nExperience in sports operations;\nPrevious experience leading or coordinating teams;\nExperience working in 24/7 or shift-based operations;\nFamiliarity with OBS Studio, Discord, Slack, and Google Sheets;\nKnowledge or experience with EA SPORTS FC, NBA 2K, Madden NFL, or other competitive gaming titles;\nPrevious experience as a tournament admin, referee, esports coordinator, or esports manager.\nWhat We’re Looking For\nWe are looking for someone who is organized, reliable, communicative, and comfortable working in a live operational environment, where decisions often need to be made quickly.\nYou do not necessarily need to have previously held the title of Operations Lead. Experience in esports, gaming, tournaments, live production, events, or operations coordination can also be highly relevant to this position.\nMore important than your previous job title is your ability to organize people and processes, solve problems, and keep operations running smoothly under pressure.\nAbout the Opportunity\nYou will join an international esports and gaming operation, working in a dynamic, on-site environment in São Paulo.\nThis role offers the opportunity to contribute directly to the development and growth of our studio operations while working closely with competitive gaming matches and live broadcasts.\nLocation: São Paulo, Brazil\nWork model: On-site","description_format":"text","description_chars":3950,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Gaming","Esports"],"lifecycle":[{"event":"open","at":"2026-09-23T13:41:47Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:0","stale_co","velocity","win:early"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/oddin-operations-lead","json_url":"https://alion.io/job/oddin-operations-lead.json","meta":{"generated_at":"2026-09-25T00:18:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":297,"day_limit":5000,"remaining_today":4703,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}