{"id":2337235,"url":"https://alion.io/job/odevo-day-concierge-2","title":"Day Concierge","company":{"id":4372657,"name":"Odevo","domain":"odevo.com","url":"https://alion.io/company/odevo","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kallidus","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":44000,"period":"year","method":"role_country_seniority_unknown","sample_n":82},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T10:11:48Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-12T20:42:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Salary: £27840\nClosing date: 28/10/2026\nDAY CONCIERGE\nRendall & Rittner • £27,840 p/a • White City Living - W12 7RQ • 4on 4off 0700-1900\nDEVELOPMENT DETAILS\nSet within a landmark St James neighbourhood in West London, this expansive development is bringing up to 1,465 new homes to life alongside 39,000 sq ft of exceptional residents’ amenities. You’ll be the face of a community that enjoys lounges, cinemas, pools and a Health Club complete with virtual golf, creating a vibrant, hotel-style atmosphere every day. With White City and Wood Lane Underground stations right at the entrance, the environment is lively and well-connected, welcoming residents, guests and service providers from morning to night.\nROLE EXPECTATIONS\nYou will deliver a polished front-of-house service, welcoming residents and guests, managing enquiries, coordinating deliveries and contractors, and ensuring the development looks and feels immaculate. You will act as the first point of contact for daily operations, reporting issues promptly, maintaining safety awareness, and helping residents make the most of the on-site facilities.\nWHAT SUCCESS LOOKS LIKE\nResidents and visitors feel welcomed, informed and supported from first greeting to farewell.\nThe reception and communal areas are consistently pristine and presentable.\nEnquiries, deliveries and bookings are handled efficiently with accurate records kept.\nIncidents and building issues are identified early, escalated appropriately and followed through.\nStrong relationships are built with residents, contractors and the on-site team.\nService standards and site procedures are followed precisely, with a proactive eye for improvement.\nHOW YOU'LL SPEND MOST OF YOUR TIME\nHosting the front desk: greeting residents and guests, answering queries and managing access.\nCoordinating deliveries, post and key management with meticulous record-keeping.\nMonitoring CCTV and patrols as required, and maintaining a secure, safe environment.\nScheduling and liaising with contractors, ensuring permits and procedures are in place.\nSupporting bookings and smooth use of amenities such as lounges, cinemas and the Health Club.\nReporting maintenance issues, logging incidents and ensuring swift communication to the management team.\nWHO THIS ROLE IS FOR\nYou’re a people person who takes pride in delivering polished, professional service.\nYou stay calm under pressure and resolve issues with empathy and sound judgment.\nYou have an eye for detail and keep spaces immaculate and compliant.\nYou’re a reliable team player who communicates clearly and follows procedures.\nYou’re adaptable, tech-savvy and comfortable working in a busy, high-end environment.\nEXPERIENCE THAT HELPS\nFront-of-house or concierge experience in residential, hospitality or customer-facing settings.\nFamiliarity with access control, CCTV monitoring and incident reporting.\nExperience coordinating contractors, permits and health and safety routines.\nConfidence using property or visitor management systems and Microsoft Office.\nBackground in luxury service environments with high resident or guest expectations.\nWHAT WE OFFER\n16 plus BH days holiday plus bank holidays\nEnrolment into the Rendall & Rittner pension scheme\nEmployee assistance programme supporting family, health, money and work\nEmployee referral scheme\nTeam uniform* subject to development\nFully funded training and development opportunities\nAccess to discounts across travel, retail, fitness and entertainment\nABOUT RENDALL & RITTNER\nRendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.\nWe are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.\nHOW WE HIRE\nInitial conversation with our talent team\nInterview focused on service excellence, front-of-house judgment, safety awareness, and problem-solving in a high-end residential setting\nWe aim to complete the process within two to three weeks and communicate clearly throughout.\nINTERESTED?\nApply with your CV.\nAll applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.\nAppointment is subject to a valid DBS check.","description_format":"text","description_chars":4649,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-12T10:11:48Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:2","win:early"],"computed_at":"2026-10-12T23:33:55Z"},"pay":null,"html_url":"https://alion.io/job/odevo-day-concierge-2","json_url":"https://alion.io/job/odevo-day-concierge-2.json","meta":{"generated_at":"2026-10-12T23:33:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":38712,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4372657},"rest":"https://alion.io/mcp/rest/get_company?id=4372657"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fodevo-day-concierge-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fodevo-day-concierge-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fodevo-day-concierge-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/odevo-day-concierge-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fodevo-day-concierge-2"}]}