{"id":2995269,"url":"https://alion.io/job/odevo-day-concierge-4","title":"Day Concierge","company":{"id":4372657,"name":"Odevo","domain":"odevo.com","url":"https://alion.io/company/odevo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kallidus","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":45000,"period":"year","method":"role_country_seniority_unknown","sample_n":350},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-21T10:53:08Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-26T04:14:17Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Salary: £30000\nClosing date: 02/12/2026\nDAY CONCIERGE\nRendall & Rittner • £30000 • Kidbrooke Village - SE3 9BU • 4on 4off 0700-1900\nDEVELOPMENT DETAILS\nYou’ll be the welcoming face of a landmark community of around 1,500 luxury homes set within 86 acres of award-winning parkland in Kidbrooke, South East London. With landscaped gardens, water features and vibrant public spaces, this is a calm, green setting with the buzz of the city close by. Kidbrooke station is under a ten-minute walk, giving residents easy connections into Central London and Canary Wharf-your concierge desk will be the hub that helps it all run smoothly.\nROLE EXPECTATIONS\nYou will deliver a polished, personable front-of-house service for residents and visitors, ensuring every interaction is helpful, informed and efficient. You’ll oversee the lobby and amenities, manage parcels and access, and liaise with contractors and the on-site management team to keep the development safe, tidy and welcoming.\nWHAT SUCCESS LOOKS LIKE\nEvery resident is greeted promptly, professionally and by name wherever possible.\nThe lobby and front-of-house areas are immaculate, calm and well-organised throughout your shift.\nParcels, keys and access are managed accurately with robust logging and zero losses.\nIssues are spotted early and resolved quickly, with clear updates to residents and managers.\nSecurity and safety procedures are followed diligently, with excellent incident reporting.\nHandovers are crisp and comprehensive so colleagues are always set up for success.\nHOW YOU'LL SPEND MOST OF YOUR TIME\nWelcoming residents and visitors, answering queries and providing local information.\nManaging parcel, key and access control systems with precise record-keeping.\nMonitoring CCTV and conducting regular patrols to maintain safety and standards.\nCoordinating with contractors, cleaners and maintenance to keep areas pristine.\nHandling bookings for amenities and supporting resident communications and notices.\nLogging incidents, defects and feedback, and completing thorough shift handovers.\nWHO THIS ROLE IS FOR\nYou take pride in exceptional customer service and enjoy helping people.\nYou’re calm under pressure and stay solutions-focused when priorities change.\nYou’re detail-driven, organised and reliable, with a strong sense of ownership.\nYou’re a clear communicator who builds positive relationships with ease.\nYou’re proactive, noticing what needs doing and acting before being asked.\nEXPERIENCE THAT HELPS\nFront-of-house, hospitality, airline or hotel concierge experience.\nExperience in residential or mixed-use developments.\nFamiliarity with access control, CCTV or parcel management systems.\nConfident using email, logging systems and Microsoft Office tools.\nExperience handling incidents and writing clear, concise reports.\nWHAT WE OFFER\n16 plus bank holidays days holiday plus bank holidays\nEnrolment into the Rendall & Rittner pension scheme\nEmployee assistance programme supporting family, health, money and work\nEmployee referral scheme\nTeam uniform* subject to development\nFully funded training and development opportunities\nAccess to discounts across travel, retail, fitness and entertainment\nABOUT RENDALL & RITTNER\nRendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.\nWe are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.\nHOW WE HIRE\nInitial conversation with our talent team\nInterview focused on your customer service approach, situational judgement, communication skills, and how you maintain safety, standards and accurate records in a busy front-of-house environment\nWe aim to complete the process within two to three weeks and communicate clearly throughout.\nINTERESTED?\nApply with your CV.\nAll applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.\nAppointment is subject to a valid DBS check.","description_format":"text","description_chars":4413,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-21T10:53:08Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.511,"p_room":0.578,"age_days":4,"expected_fill_days":4,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/odevo-day-concierge-4","json_url":"https://alion.io/job/odevo-day-concierge-4.json","meta":{"generated_at":"2026-10-26T06:32:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8834,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4372657},"rest":"https://alion.io/mcp/rest/get_company?id=4372657"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fodevo-day-concierge-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fodevo-day-concierge-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fodevo-day-concierge-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/odevo-day-concierge-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fodevo-day-concierge-4"}]}