{"id":2337232,"url":"https://alion.io/job/odevo-day-concierge","title":"Day Concierge","company":{"id":4372657,"name":"Odevo","domain":"odevo.com","url":"https://alion.io/company/odevo","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kallidus","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":48000,"period":"year","method":"role_country_seniority_unknown","sample_n":82},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T10:11:48Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T03:37:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Salary: £28000\nClosing date: 27/10/2026\nDAY CONCIERGE\nRendall & Rittner • £28,000 • Woodberry Down - N4 2WL • 4on 4off 0700-1900\nDEVELOPMENT DETAILS\nYou’ll be the welcoming face of a landmark North London neighbourhood, part of one of Europe’s largest regeneration projects delivering over 5,500 homes across 64 acres. The community blends modern living with green space beside a nature reserve, and residents enjoy a 24-hour concierge, onsite gym, pool, spa and a relaxed business lounge. With schools, shops and cafés on the doorstep and Manor House Underground a three-minute walk away, you’ll work in a vibrant, fast-paced setting that’s busy by day and beautifully landscaped throughout.\nROLE EXPECTATIONS\nYou will provide an outstanding front-of-house service, greeting residents and visitors, handling enquiries, and solving day-to-day issues with care and efficiency. You’ll coordinate deliveries and contractors, maintain polished communal areas, and keep clear records using our systems. Working closely with the night team and on-site partners, you’ll ensure a seamless, safe and friendly environment every day.\nWHAT SUCCESS LOOKS LIKE\nResidents feel known by name, listened to and helped at the first point of contact.\nThe lobby and amenity spaces are pristine, welcoming and run to clear standards.\nEnquiries, incidents and maintenance issues are logged accurately and resolved promptly.\nContractors and deliveries are coordinated with minimum disruption.\nStrong relationships with security, housekeeping and building management keep the site running smoothly.\nClear, professional communication keeps residents informed and reassured.\nHOW YOU'LL SPEND MOST OF YOUR TIME\nGreeting residents and visitors, answering questions and handling access requests.\nManaging parcels and deliveries, maintaining accurate logs and safe storage.\nMonitoring CCTV and site systems, escalating safety or maintenance issues promptly.\nCoordinating amenity bookings and supporting smooth use of the gym, pool, spa and lounge.\nLiaising with contractors and housekeeping to maintain high standards throughout.\nKeeping daily reports, handovers and incident records up to date and accurate.\nWHO THIS ROLE IS FOR\nYou’re a people person who takes pride in providing thoughtful, proactive service.\nYou stay calm under pressure and solve problems with good judgment and care.\nYou’re organised, punctual and thrive on keeping things tidy and on track.\nYou communicate clearly, in person and in writing, and build trust quickly.\nYou’re a team player who enjoys collaborating across shifts to deliver consistency.\nEXPERIENCE THAT HELPS\nFront-of-house experience in residential, hotel, airline or luxury retail environments.\nFamiliarity with parcel management systems, booking platforms or concierge software.\nExposure to building operations, H&S awareness or CCTV monitoring.\nWorking with contractors, security or housekeeping teams on a busy site.\nHandling confidential information and sensitive resident situations with discretion.\nWHAT WE OFFER\n16 days holiday plus bank holidays\nEnrolment into the Rendall & Rittner pension scheme\nEmployee assistance programme supporting family, health, money and work\nEmployee referral scheme\nTeam uniform* subject to development\nFully funded training and development opportunities\nAccess to discounts across travel, retail, fitness and entertainment\nABOUT RENDALL & RITTNER\nRendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.\nWe are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.\nHOW WE HIRE\nInitial conversation with our talent team\nInterview focused on your customer service approach, problem-solving in a busy front-of-house environment, communication skills, and how you prioritise tasks to keep the development running smoothly\nWe aim to complete the process within two to three weeks and communicate clearly throughout.\nINTERESTED?\nApply with your CV.\nAll applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.\nAppointment is subject to a valid DBS check.","description_format":"text","description_chars":4608,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-12T10:11:48Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.854,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:2","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/odevo-day-concierge","json_url":"https://alion.io/job/odevo-day-concierge.json","meta":{"generated_at":"2026-10-13T06:19:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9872,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4372657},"rest":"https://alion.io/mcp/rest/get_company?id=4372657"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fodevo-day-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fodevo-day-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fodevo-day-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/odevo-day-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fodevo-day-concierge"}]}