{"id":2337238,"url":"https://alion.io/job/odevo-night-concierge-4","title":"Night Concierge","company":{"id":4372657,"name":"Odevo","domain":"odevo.com","url":"https://alion.io/company/odevo","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kallidus","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":31000,"max":34000,"currency":"GBP","period":"year","gross":null,"usd_annual":44999},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T10:11:48Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T18:35:50Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Salary: £31000-34000\nClosing date: 23/11/2026\nNIGHT CONCIERGE\nRendall & Rittner • £31000-£34000 • 190 Strand - WC2R 1DT • 4on 4off 1900-0700\nDEVELOPMENT DETAILS\nYou’ll be the welcoming face at a prestigious riverside address of 216 bespoke apartments set across six elegant buildings, arranged around peaceful landscaped courtyards and opposite the historic St Clement Danes church. Residents enjoy five-star amenities, including a 24-hour concierge, pool, spa, fitness studio and private cinema, creating a hotel-grade environment where service expectations are high. With Temple Underground moments away and a calm, refined atmosphere, you’ll work in a polished setting that blends heritage views with contemporary luxury living.\nROLE EXPECTATIONS\nYou will deliver exceptional front-of-house service throughout the night, ensuring residents and guests feel safe, supported and warmly welcomed. You’ll manage building access and security, handle enquiries, coordinate deliveries and contractors, and keep detailed logs and reports so daytime teams are fully briefed.\nWHAT SUCCESS LOOKS LIKE\nEvery resident interaction feels personal, professional and proactive, especially during late hours.\nThe building remains secure and calm, with incidents handled swiftly and documented clearly.\nHandover reports are concise, accurate and ready for the morning team without follow-up needed.\nVisitor, key and parcel management runs smoothly, with zero lost items and clear audit trails.\nAmenity spaces are pristine, prepared and compliant with procedures at the start of each day.\nYou anticipate needs, spot issues early and coordinate solutions without disrupting residents.\nHOW YOU'LL SPEND MOST OF YOUR TIME\nManaging access control, CCTV monitoring and nightly security checks across the development.\nGreeting residents and guests, answering queries and providing local and amenity information.\nCoordinating deliveries, logging parcels and ensuring timely, secure handovers.\nScheduling and overseeing out-of-hours contractors, ensuring permits and procedures are followed.\nCompleting detailed shift logs, incident reports and thorough handovers to daytime teams.\nKeeping the concierge desk and lobby immaculate, upholding brand standards at all times.\nWHO THIS ROLE IS FOR\nYou bring a calm, composed presence and pride in delivering five-star service overnight.\nYou’re detail-focused, reliable and thrive on routine done to a consistently high standard.\nYou communicate clearly and courteously, even when under time pressure.\nYou’re alert, safety-conscious and confident following procedures and escalation paths.\nYou enjoy being part of a professional team and take ownership of your shift.\nEXPERIENCE THAT HELPS\nPrevious concierge, hotel front-of-house, luxury retail or airline customer service experience.\nExperience with access control, CCTV systems or working in a security-aware environment.\nConfident using building management or logging systems and standard IT tools.\nHandling incidents or emergencies and working with contractors or external partners.\nKnowledge of local transport, amenities and services to assist residents and guests.\nWHAT WE OFFER\n16 plus BH days holiday plus bank holidays\nEnrolment into the Rendall & Rittner pension scheme\nEmployee assistance programme supporting family, health, money and work\nEmployee referral scheme\nTeam uniform* subject to development\nFully funded training and development opportunities\nAccess to discounts across travel, retail, fitness and entertainment\nABOUT RENDALL & RITTNER\nRendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.\nWe are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.\nHOW WE HIRE\nInitial conversation with our talent team\nInterview focused on your customer service approach, security awareness, incident handling, communication skills and reliability for night shifts\nWe aim to complete the process within two to three weeks and communicate clearly throughout.\nINTERESTED?\nApply with your CV.\nAll applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.\nAppointment is subject to a valid DBS check.","description_format":"text","description_chars":4689,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-12T10:11:48Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-13T06:20:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.854,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:2","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":44999,"is_top_pay":false},"html_url":"https://alion.io/job/odevo-night-concierge-4","json_url":"https://alion.io/job/odevo-night-concierge-4.json","meta":{"generated_at":"2026-10-13T19:35:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29923,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4372657},"rest":"https://alion.io/mcp/rest/get_company?id=4372657"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fodevo-night-concierge-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fodevo-night-concierge-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fodevo-night-concierge-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/odevo-night-concierge-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fodevo-night-concierge-4"}]}