Night Concierge
Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Oct 16, 2026.
Salary: £29000
Closing date: 30/10/2026
NIGHT CONCIERGE
- Rendall & Rittner • £29,000 • Riverside Quarter, Wandsworth - SW18 1RD • 4 days on, 4 days off 1900 - 0700
DEVELOPMENT DETAILS
Set on the Thames and spread across nine distinctive residential buildings, this landmark community pairs riverside tranquillity with vibrant city living. You’ll be part of a welcoming resident community enjoying beautifully landscaped grounds beside Wandsworth Park, with on-site perks including two gyms, a pool, secure parking and even its own Thames Clipper pier. With Wandsworth Town and East Putney stations close by, you’ll work in a well-connected setting where the river, green space and premium amenities shape your nightly routine.
ROLE EXPECTATIONS
You will be the calm, capable presence overnight-owning the front-of-house experience, safeguarding the development and responding to residents’ needs with confidence and care. You’ll monitor building systems, manage access and deliveries, and liaise with contractors, keeping detailed logs and handing over smoothly to the daytime team.
WHAT SUCCESS LOOKS LIKE
- Every resident and visitor experiences a warm, professional welcome, even at 3am.
- Incidents are anticipated, managed safely and recorded with clear, timely communication.
- Access control, CCTV and patrols are completed diligently, with issues escalated early.
- The lobby and shared areas are immaculate, organised and ready for the morning rush.
- Handover notes are comprehensive, accurate and action-focused for the day team.
- You build strong relationships with residents and the on-site team, enhancing community trust.
HOW YOU'LL SPEND MOST OF YOUR TIME
- Delivering first-class front-of-house service, answering queries and assisting residents.
- Managing access control, keys, deliveries and visitor/contractor sign-in.
- Conducting regular patrols, monitoring CCTV and keeping safety at the forefront.
- Responding to alarms, noise complaints and emergencies, following procedures.
- Maintaining tidy, presentable reception and communal areas throughout the night.
- Completing logs, reports and thorough handovers at shift end.
WHO THIS ROLE IS FOR
- You are people-focused, composed under pressure and take pride in helping others.
- You have a proactive mindset, spotting issues early and taking ownership to resolve them.
- You communicate clearly, both in person and in writing, with great attention to detail.
- You’re reliable with shift work, punctual and consistent in delivering high standards.
- You enjoy working independently at night while being a key part of a wider team.
EXPERIENCE THAT HELPS
- Front-of-house, hotel, luxury residential or customer service experience.
- Previous concierge, security or building management exposure.
- Confidence using CCTV, access control and basic building systems.
- Experience handling incidents or emergencies and writing clear reports.
- Familiarity with the local Wandsworth/Putney area and transport links.
WHAT WE OFFER
- 16 days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
ABOUT RENDALL & RITTNER
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
HOW WE HIRE
- Initial conversation with our talent team
- Interview focused on customer service excellence, safety awareness, incident handling, communication and reliability for night shift operations
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Appointment is subject to a valid DBS check.