{"id":2927239,"url":"https://alion.io/job/odevo-night-concierge-6","title":"Night Concierge","company":{"id":4372657,"name":"Odevo","domain":"odevo.com","url":"https://alion.io/company/odevo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kallidus","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warwick, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":56000,"period":"year","method":"role_country_seniority_unknown","sample_n":3022},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T13:47:05Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-31T05:34:53Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Salary: £30000\nClosing date: 10/11/2026\nNIGHT CONCIERGE\nRendall & Rittner • £30,000 • Kensington Row - W14 8FN • 4 days on, 4 days off 1900 - 0700\nDEVELOPMENT DETAILS\nYou’ll be the welcoming face of an exclusive collection of 150 luxury apartments set just off Kensington High Street, where standards are high and service matters. With a residents’ leisure suite and both indoor and outdoor play areas, the community blends city sophistication with family-friendly living. The setting is calm, polished and internationally diverse, with High Street Kensington Underground moments away, connecting you effortlessly across Central London.\nROLE EXPECTATIONS\nYou will deliver a seamless, safety-conscious night service, greeting residents and guests, overseeing building standards and calmly resolving any issues that arise. You’ll monitor security, manage keys and deliveries, keep the lobby pristine and provide timely updates to day teams to ensure continuity of service.\nWHAT SUCCESS LOOKS LIKE\nYou know residents by name and anticipate their needs, creating a warm, personalised experience at every interaction.\nYou keep the building safe and orderly throughout the night, with accurate logs, checks and clear handovers every morning.\nYou resolve issues quickly and discreetly, coordinating contractors or emergency services when needed.\nYou communicate professionally and confidently, in person, by phone and over email or radio.\nYou uphold the highest presentation standards across front-of-house areas and yourself.\nYou follow building procedures precisely and suggest improvements that enhance resident satisfaction.\nHOW YOU'LL SPEND MOST OF YOUR TIME\nWelcoming residents and guests, managing access, keys and visitor registration.\nConducting regular patrols and CCTV monitoring to maintain safety and compliance.\nManaging parcels and deliveries, and arranging safe, efficient storage and collection.\nHandling resident enquiries and service requests, escalating where necessary.\nKeeping the lobby and front-of-house areas immaculate, and setting up for the morning.\nCompleting nightly reports and delivering a comprehensive handover to the day team.\nWHO THIS ROLE IS FOR\nYou’re a people person who stays calm, courteous and solutions-focused under pressure.\nYou take pride in impeccable standards, from personal presentation to record-keeping.\nYou’re vigilant and safety-minded, with strong situational awareness during night hours.\nYou communicate clearly and professionally, balancing warmth with discretion.\nYou’re self-motivated and reliable, comfortable working independently overnight.\nEXPERIENCE THAT HELPS\nConcierge, front-of-house, security or hospitality experience in a premium environment.\nConfident use of building systems such as CCTV, access control and incident logging.\nExperience managing parcels, contractors and basic facilities requests.\nBackground in customer service where confidentiality and discretion were essential.\nFamiliarity with London living and travel options to support resident advice.\nWHAT WE OFFER\n16 days holiday plus bank holidays\nEnrolment into the Rendall & Rittner pension scheme\nEmployee assistance programme supporting family, health, money and work\nEmployee referral scheme\nTeam uniform* subject to development\nFully funded training and development opportunities\nAccess to discounts across travel, retail, fitness and entertainment\nABOUT RENDALL & RITTNER\nRendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.\nWe are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.\nHOW WE HIRE\nInitial conversation with our talent team\nInterview focused on service excellence, security awareness, problem-solving on nights, communication and ownership of procedures/handovers\nWe aim to complete the process within two to three weeks and communicate clearly throughout.\nINTERESTED?\nApply with your CV.\nAll applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.\nAppointment is subject to a valid DBS check.","description_format":"text","description_chars":4561,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-20T13:47:05Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.716,"p_room":0.75,"age_days":10,"expected_fill_days":11,"reasons":["conf:0","wave","win:late"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/odevo-night-concierge-6","json_url":"https://alion.io/job/odevo-night-concierge-6.json","meta":{"generated_at":"2026-10-31T07:41:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11406,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4372657},"rest":"https://alion.io/mcp/rest/get_company?id=4372657"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fodevo-night-concierge-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fodevo-night-concierge-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fodevo-night-concierge-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/odevo-night-concierge-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fodevo-night-concierge-6"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2927239}},{"tool":"search_jobs","arguments":{"company":"odevo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2927239},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}