{"id":3333006,"url":"https://alion.io/job/odevo-night-concierge-8","title":"Night Concierge","company":{"id":4372657,"name":"Odevo","domain":"odevo.com","url":"https://alion.io/company/odevo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kallidus","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wandsworth, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":31000,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":41406},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T12:37:32Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T23:28:57Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Salary: £31000\nClosing date: 10/11/2026\nNIGHT CONCIERGE\nRendall & Rittner • £31,000 • Hurlingham Waterfront - SW6 2TZ • 4 days on, 4 days off 1900 - 0700\nDEVELOPMENT DETAILS\nYou’ll be the welcoming face and calm presence at a brand-new luxury riverside community in South West London, set across four elegant buildings with 224 apartments. This is a premium environment where residents enjoy a spa, a 19-metre pool, a residents’ lounge and co-working space, covered parking and 39,000 sq ft of beautifully landscaped, sustainably planted private gardens. Evenings here are serene yet active, with a steady flow of residents and guests, a hotel-style vibe, and high expectations for service that matches the setting.\nROLE EXPECTATIONS\nYou will provide a polished front-of-house service through the night, ensuring residents and their guests feel safe, supported and warmly looked after. You’ll manage the desk, monitor building systems, coordinate contractors, and respond to incidents with professionalism and discretion. Your presence will keep the development running smoothly and securely until morning handover.\nWHAT SUCCESS LOOKS LIKE\nYou create a consistently welcoming, professional first impression for residents and guests at all hours.\nYou maintain an immaculate lobby and amenity presentation and spot issues before they become problems.\nYou handle incidents calmly, follow procedures precisely and keep accurate logs and reports.\nYou build strong relationships with residents, resolving queries quickly and communicating clearly.\nYou liaise effectively with security, housekeeping and contractors to keep overnight operations seamless.\nYou deliver thorough, timely handovers so the day team is fully briefed and action-ready.\nHOW YOU'LL SPEND MOST OF YOUR TIME\nManaging the front desk: greeting residents, handling enquiries and coordinating access for visitors and deliveries.\nMonitoring CCTV, alarms and building management systems, escalating issues as needed.\nPatrolling common areas, plant rooms and amenities to ensure safety, cleanliness and compliance.\nLogging incidents, maintenance requests and overnight activities, and preparing clear handover notes.\nLiaising with housekeeping and contractors to schedule or supervise overnight tasks.\nUpholding standards across the spa, pool, lounge and co-working areas, ensuring they are guest-ready by morning.\nWHO THIS ROLE IS FOR\nYou take pride in delivering five-star service and enjoy being the go-to person residents trust at night.\nYou’re composed under pressure, with sound judgement and a proactive, solutions-focused mindset.\nYou have strong communication skills and a professional, polished approach.\nYou’re detail-oriented, organised and comfortable working independently through the night.\nYou are reliable, punctual and committed to consistent standards shift after shift.\nEXPERIENCE THAT HELPS\nPrevious concierge, hotel front-of-house, security or customer service experience in a luxury setting.\nExperience monitoring CCTV, alarms or building systems and following safety procedures.\nExposure to residential or hospitality environments with amenities such as pools, spas or gyms.\nExperience coordinating contractors, keys and access control.\nIncident response experience, including clear reporting and escalation.\nWHAT WE OFFER\n16 days holiday plus bank holidays\nEnrolment into the Rendall & Rittner pension scheme\nEmployee assistance programme supporting family, health, money and work\nEmployee referral scheme\nTeam uniform* subject to development\nFully funded training and development opportunities\nAccess to discounts across travel, retail, fitness and entertainment\nABOUT RENDALL & RITTNER\nRendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.\nWe are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.\nHOW WE HIRE\nInitial conversation with our talent team\nInterview focused on real-world customer service scenarios, building operations knowledge and your approach to night-shift decision-making and incident response\nWe aim to complete the process within two to three weeks and communicate clearly throughout.\nINTERESTED?\nApply with your CV.\nAll applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.\nAppointment is subject to a valid DBS check.","description_format":"text","description_chars":4847,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-27T12:37:32Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-29T06:20:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":94,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.937,"p_room":1,"age_days":1,"expected_fill_days":11,"reasons":["conf:0","wave","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":41406,"is_top_pay":false},"html_url":"https://alion.io/job/odevo-night-concierge-8","json_url":"https://alion.io/job/odevo-night-concierge-8.json","meta":{"generated_at":"2026-10-30T00:44:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1002,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4372657},"rest":"https://alion.io/mcp/rest/get_company?id=4372657"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fodevo-night-concierge-8"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fodevo-night-concierge-8"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fodevo-night-concierge-8"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/odevo-night-concierge-8\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fodevo-night-concierge-8"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3333006}},{"tool":"search_jobs","arguments":{"company":"odevo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3333006},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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