{"id":2337233,"url":"https://alion.io/job/odevo-night-concierge","title":"Night Concierge","company":{"id":4372657,"name":"Odevo","domain":"odevo.com","url":"https://alion.io/company/odevo","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kallidus","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":48000,"period":"year","method":"role_country_seniority_unknown","sample_n":82},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T10:11:48Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T03:37:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Salary: £28000\nClosing date: 28/10/2026\nNIGHT CONCIERGE\nRendall & Rittner • £28,000 • Bermondsey (Crimscott Street) - SE1 5WS • 4 days on, 4 days off 1900 - 0700\nDEVELOPMENT DETAILS\nYou’ll be the overnight presence at a contemporary London Square neighbourhood in Bermondsey, bringing calm, confidence and care to a community of around 450 apartments set across a reinvented 4.7-acre former industrial site. This mixed-use setting includes a Co-op, arts studios and peaceful landscaped courtyards, with residents enjoying a gym and modern amenities. The atmosphere is urban and creative, with Bermondsey Underground and London Bridge within easy walking distance-your lobby will be a welcoming, well-run hub as the city winds down and the night comes to life.\nROLE EXPECTATIONS\nYou will be the first point of contact for residents and visitors overnight, delivering exceptional service while maintaining a safe, secure building. You’ll manage the front desk, monitor CCTV, complete regular patrols, handle incidents and keep detailed logs, ensuring a seamless handover to the day team every morning.\nWHAT SUCCESS LOOKS LIKE\nResidents feel known, supported and safe at all hours, with issues resolved promptly and courteously.\nThe building is consistently secure, with thorough patrols, accurate CCTV monitoring and proactive risk awareness.\nClear, detailed logs and incident reports are completed and shared on time with excellent handovers.\nDeliveries, keys and access are controlled with precision and accountability.\nPublic areas are kept immaculate and any maintenance concerns are identified and escalated early.\nContractors, emergency services and the day team experience smooth coordination and communication.\nHOW YOU'LL SPEND MOST OF YOUR TIME\nWelcoming residents and visitors, managing enquiries and resolving requests.\nMonitoring CCTV, controlling access, managing keys and conducting scheduled patrols.\nRecording incidents, building issues and overnight activity in accurate logs.\nChecking cleanliness and presentation in lobbies and shared areas, reporting defects.\nCoordinating late deliveries, facilitating early contractor access and handling emergencies.\nPreparing and delivering a thorough written and verbal handover to the day concierge.\nWHO THIS ROLE IS FOR\nYou’re a calm problem-solver who stays composed and considerate under pressure.\nYou take pride in immaculate presentation, attention to detail and following procedures.\nYou’re a natural host with a people-first approach and clear, confident communication.\nYou’re dependable, punctual and comfortable working independently through the night.\nYou care about doing the right thing, safeguarding residents and the integrity of the building.\nEXPERIENCE THAT HELPS\nPrevious concierge, front-of-house, customer service or hospitality experience.\nExperience in a residential setting, hotel environment or premium service role.\nFamiliarity with CCTV, access control systems and incident reporting.\nKnowledge of health and safety, fire safety and building patrol routines.\nConfidence using technology, logging systems and email for handovers.\nWHAT WE OFFER\n16 days holiday plus bank holidays\nEnrolment into the Rendall & Rittner pension scheme\nEmployee assistance programme supporting family, health, money and work\nEmployee referral scheme\nTeam uniform* subject to development\nFully funded training and development opportunities\nAccess to discounts across travel, retail, fitness and entertainment\nABOUT RENDALL & RITTNER\nRendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.\nWe are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.\nHOW WE HIRE\nInitial conversation with our talent team\nInterview focused on assessing service excellence, security awareness, incident handling and clear communication for effective night operations\nWe aim to complete the process within two to three weeks and communicate clearly throughout.\nINTERESTED?\nApply with your CV.\nAll applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.\nA full, clean UK driving licence is essential.","description_format":"text","description_chars":4652,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-12T10:11:48Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.854,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:2","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/odevo-night-concierge","json_url":"https://alion.io/job/odevo-night-concierge.json","meta":{"generated_at":"2026-10-13T06:19:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9855,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4372657},"rest":"https://alion.io/mcp/rest/get_company?id=4372657"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fodevo-night-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fodevo-night-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fodevo-night-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/odevo-night-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fodevo-night-concierge"}]}