{"id":3806554,"url":"https://alion.io/job/odevo-strategic-operations-manager","title":"Strategic Operations Manager","company":{"id":4372657,"name":"Odevo","domain":"odevo.com","url":"https://alion.io/company/odevo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kallidus","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0.25,"time_to_fill_p50_days":12,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T13:41:18Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T23:18:09Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Salary: Competitive\nClosing date: 04/12/2026\nSTRATEGIC OPERATIONS MANAGER\nRendall & Rittner • Competitive • Office Based - London (Vauxhall)\nROLE OVERVIEW\nYou will play a pivotal role in shaping how our property management operation delivers for residents, clients and colleagues. Balancing strategic thinking with hands-on execution, you will optimise processes, uplift service quality and drive consistent performance across a diverse London portfolio.\nWorking closely with Directors, Property Managers and central functions, you will lead operational initiatives that enhance efficiency, compliance and customer satisfaction. Your calm professionalism and ability to turn data into action will ensure our teams have the clarity, tools and support to excel.\nROLE EXPECTATIONS\nYou will turn strategic goals into practical plans, coordinating people, processes and partners to deliver measurable improvements. Most days you’ll be prioritising initiatives, removing blockers, aligning stakeholders, and ensuring operational disciplines are followed consistently across sites.\nWHAT SUCCESS LOOKS LIKE\nPortfolio KPIs consistently achieved or exceeded, with clear action plans for any variances.\nResident and client satisfaction scores improved and sustained through visible service enhancements.\nEfficient, standardised processes embedded, documented and adopted across teams.\nRisk, compliance and H&S are proactively managed with audit-ready records and swift corrective actions.\nProjects delivered on time and on budget, with transparent reporting and quantifiable outcomes.\nTeams feel supported, informed and accountable, with strong cross-functional collaboration.\nHOW YOU'LL SPEND MOST OF YOUR TIME\nLeading operational improvement projects that streamline workflows, systems and reporting.\nReviewing performance data, spotting trends and implementing corrective or preventative actions.\nPartnering with Property Managers to strengthen site operations, supplier delivery and resident experience.\nOverseeing risk, compliance and H&S routines, ensuring timely inspections, actions and documentation.\nCoordinating mobilisations, changes and handovers to protect service continuity and standards.\nCommunicating priorities, progress and results to stakeholders, creating alignment and momentum.\nWHO THIS ROLE IS FOR\nYou combine strategic thinking with practical delivery, turning insights into sustainable change.\nYou’re a confident stakeholder manager who builds trust and challenges constructively.\nYou thrive in a fast-paced environment, prioritising effectively and keeping a steady hand under pressure.\nYou’re data-informed and outcome-focused, with a passion for great customer experiences.\nYou bring a collaborative, coaching mindset that lifts the capability and confidence of others.\nEXPERIENCE THAT HELPS\nLeading operations within residential property management or a related service-led industry.\nImplementing process improvements, service standards and KPI frameworks across multi-site operations.\nManaging risk, compliance and H&S in a regulated environment with rigorous record-keeping.\nCoordinating suppliers and contracts to drive quality, value and accountability.\nDelivering change projects end-to-end, from scoping and business cases to adoption and review.\nWHAT WE OFFER\nCompetitive salary\nDiscretionary bonus\n25 days holiday plus bank holidays, with the option to buy or sell holiday\nSalary sacrifice scheme\nPrivate healthcare (subject to seniority or 3 years' service), life assurance\nTelus Health wellbeing platform\nFree eye tests and Cycle to Work scheme\nEnhanced maternity and paternity pay (service-dependent)\nFully funded training and professional development\nLong service reward, from 5 years' service\nEmployee referral scheme, up to £1,500\nStaff social events\nABOUT RENDALL & RITTNER\nRendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.\nWe are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.\nHOW WE HIRE\nInitial conversation with our talent team\nInterview focused on your operational leadership, stakeholder management, data-driven decision-making and approach to improving service, compliance and efficiency\nWe aim to complete the process within two to three weeks and communicate clearly throughout.\nINTERESTED?\nApply with your CV.\nAll applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.","description_format":"text","description_chars":4942,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-11-05T13:41:18Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-07T07:57:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":12,"reasons":["conf:3","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/odevo-strategic-operations-manager","json_url":"https://alion.io/job/odevo-strategic-operations-manager.json","meta":{"generated_at":"2026-11-08T03:16:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7012,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4372657},"rest":"https://alion.io/mcp/rest/get_company?id=4372657"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fodevo-strategic-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fodevo-strategic-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fodevo-strategic-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/odevo-strategic-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fodevo-strategic-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3806554}},{"tool":"search_jobs","arguments":{"company":"odevo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3806554},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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