{"id":3098262,"url":"https://alion.io/job/odu-medical-receptionist-float-pool","title":"Medical Receptionist - Float Pool","company":{"id":1756294,"name":"ODU","domain":"odu.edu","url":"https://alion.io/company/odu","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Norfolk, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":75000,"period":"year","method":"role_country_seniority_unknown","sample_n":10823},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T16:48:19Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T07:52:57Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nThe Medical Receptionist Float Pool position is responsible for greeting patients, answering the telephone, scanning pertinent patient data into the electronic medical record, checking patients in and out, verifying patient insurance and referrals, and scheduling appointments. Patient confidentiality must be maintained at all times.\nCandidates should have availability Monday-Friday anywhere from 8am-5pm. This is an hourly position working no more than 29 hrs/week.\nResponsibilities\nPrimary role will be to answer incoming calls and handles by transferring, entering a message in the EHR or paging doctors when appropriate Greet and arrive patients in a courteous and timely manner.\nChecks-in and checks-out patients, perform EHR tasking responsibilities.\nRegisters existing and new patients, verifies demographics and insurance, determines insurance copays, and collects money and copays to send to the Medical Group, post all payments collected into IDX.\nResponsible for retrieving the phones from the answering service at the beginning of each day and transferring phone lines to the answering service at the end of each day. After transferring calls to the answering, call the number to verify that everything went through correctly\nSchedule/reschedule clinic appointments via backfilling lists such as waiting lists, reminder lists, bump lists, etc.\nResponsible for working/maintaining task list in the electronic medical record and assist with reports as needed.\nChecks the electronic medical record for referrals and authorization prior to visit or upon patient arrival. Makes sure all information/ paperwork in scanned into the patient’s chart.\nAll other duties as assigned related to front office administrative duties.\nOTHER DUTIES AND RESPONSIBILITES\nGives directions to patients and visitors.\nMaintains order in reception room\nQualifications\nMust possess excellent written and verbal communication skills. Must be highly organized with outstanding customer service attitude and have the ability to adapt and work under pressure. Prior experience working in a medical office setting highly desired but not required.\nLocation : Location\nUS-VA-Norfolk","description_format":"text","description_chars":2172,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-22T16:48:19Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":25,"reasons":["conf:2","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/odu-medical-receptionist-float-pool","json_url":"https://alion.io/job/odu-medical-receptionist-float-pool.json","meta":{"generated_at":"2026-10-24T12:18:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17650,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756294},"rest":"https://alion.io/mcp/rest/get_company?id=1756294"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fodu-medical-receptionist-float-pool"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fodu-medical-receptionist-float-pool"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fodu-medical-receptionist-float-pool"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/odu-medical-receptionist-float-pool\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fodu-medical-receptionist-float-pool"}]}