{"id":2198963,"url":"https://alion.io/job/odu-referral-coordinator","title":"Referral Coordinator","company":{"id":1756294,"name":"ODU","domain":"odu.edu","url":"https://alion.io/company/odu","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Norfolk, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":76000,"period":"year","method":"role_country_seniority_unknown","sample_n":8841},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T20:35:13Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T09:53:20Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Overview\nThe Referral Coordinator is responsible for obtaining and coordinating insurance authorizations and pre-certifications for services provided across all assigned OBGYN divisions, providers, and locations. Responsibilities include reviewing schedules and patient information to identify authorization requirements, verifying insurance eligibility and benefits, submitting authorization requests, monitoring requests through completion, and documenting authorization numbers, dates, and determinations accurately in the medical record. The Coordinator works closely with providers, clinical staff, scheduling, and billing teams to resolve authorization issues, prevent delays in patient care, and ensure compliance with payer requirements and organizational policies.\nResponsibilities\nInsurance Authorizations, Referrals & Eligibility - 70%\nReview patient schedules and obtain required prior authorizations, retro-authorizations, and Global Care Fee authorizations for EVMS Full Care patients.\nObtain authorizations for obstetrical hospital-based procedures and services, as well as other OBGYN, Maternal Fetal Medicine, diagnostic, and treatment services as deemed necessary by the department.\nObtain required authorizations and referrals from referring physician offices.\nVerify patient insurance eligibility and identify applicable authorization and referral requirements.\nMonitor authorization requests and follow up as necessary to obtain timely approvals or resolve authorization issues.\nCommunicate with patients regarding insurance related requirements, self-pay agreements, and applicable co-payments as appropriate.\nDocument authorization approvals and denials, including approved CPT codes and authorization numbers, in the EHR.\nEHR, Documentation & Administrative Coordination - 20%\nComplete assigned EHR tasks in accordance with Medical Group standards and departmental requirements.\nReceive and complete assigned tasks from providers and staff in a timely and accurate manner.\nScan and upload required documents into the appropriate patient charts on a daily basis.\nMaintain accurate, complete, and timely documentation related to authorizations, referrals, insurance verification, and patient accounts.\nCommunicate relevant authorization and insurance information to providers, staff, and other appropriate departments to support continuity of patient care and efficient workflow.\nDepartmental & Operational Support - 10%\nMaintain compliance with policies and procedures of the Department of Obstetrics and Gynecology as well as applicable EVMS Medical Group policies and procedures.\nCollaborate with providers, staff, referring physician offices, patients, and other departments to support efficient departmental operations.\nPerform other duties as assigned in accordance with individual departmental needs and operational priorities.\nQualifications\nMinimum Qualifications and Skills:\nAbility to balance multiple priorities and tasks required.\n\nProfessional interaction skills with physicians, outside offices, insurance companies, referring agencies, hospital personnel and support staff required.\n\nExcellent verbal and written communication skills required.\n\nAbility to read and comprehend all information required for this position required.\n\nPreferred Qualifications:\nMinimum of two-years’ experience as Medical Receptionist, Patient Account Representative or other relevant role directly handling Medical Insurance information is strongly preferred.\nLocation : Location\nUS-VA-Norfolk","description_format":"text","description_chars":3510,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-09T20:35:13Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["conf:3","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/odu-referral-coordinator","json_url":"https://alion.io/job/odu-referral-coordinator.json","meta":{"generated_at":"2026-10-12T13:46:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21604,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756294},"rest":"https://alion.io/mcp/rest/get_company?id=1756294"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fodu-referral-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fodu-referral-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fodu-referral-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/odu-referral-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fodu-referral-coordinator"}]}