{"id":4202556,"url":"https://alion.io/job/ofcom-ai-engagement-lead","title":"AI Engagement Lead","company":{"id":34691,"name":"Ofcom","domain":"ofcom.org.uk","url":"https://alion.io/company/ofcom","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom","Manchester, United Kingdom","Edinburgh, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false}],"status":"live","first_seen_at":"2026-11-12T22:43:01Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T05:53:46Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Closing Date:\n25/11/2026Group:\nCorporate GroupManagement Level:\nSenior AssociateJob Type:\nFixed Term (Fixed Term)Job Description:\nPlease note that this role will close at 00:01 on Wednesday 25 November, and therefore we advise getting your application in by no later than midnight on Tuesday 24 November.\nWe reserve the right to close this vacancy early if we receive a high volume of applications, so we encourage early applications.\nAbout Ofcom\nAs the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other. \nOur work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.\nAbout the Team\nThe Digital, Data and AI (DDAI) team is helping to shape Ofcom's future as a modern, technology-enabled regulator. We provide the strategy, platforms, governance and delivery expertise that enable colleagues across Ofcom to make better use of data, digital services and artificial intelligence. Our focus is on improving how Ofcom works, strengthening data and AI governance, delivering innovative solutions to regulatory challenges, and building the skills and culture needed to thrive in a rapidly changing digital world. DDAI plays a central role in helping Ofcom protect consumers, support competition and keep pace with the communications markets we regulate.\nPurpose of the Role\nThe AI Engagement Lead will play a key role in helping Ofcom realise the internal benefits of AI and agent technologies across the organisation. Acting as a trusted adviser and advocate for responsible AI, the postholder will connect business ambition across all Ofcom Groups with agent delivery expertise in DDAI, helping teams identify high-value opportunities and turn ideas into practical solutions using our standard Microsoft AI tools. The role will influence how AI is adopted at scale, interacting with Ofcom’s AI Transformation Programme, while building capability across Ofcom by coaching and partnering with business users to apply the architecture-led Agent Development Framework and develop solutions that are secure, sustainable and aligned with organisational standards.\nThe role is a 12-month contract.\nYour key responsibilities\nStakeholder Engagement and Relationship Management\nDevelop and maintain strong relationships with stakeholders across Ofcom, once their use case has been triaged to follow an agent-based solution architecture.\nAct as the primary point of contact for business areas seeking to adopt AI agents and agentic solutions through citizen build.\nBuild awareness amongst the citizen developer community of AI agent capabilities, standards, governance requirements and delivery pathways.\nFacilitate discussions between business teams, data and AI architects, agent developers and governance stakeholders to ensure delivery is in line with technical strategy and architecture standards.\nDelivery Enablement\nAct as liaison between the central team of AI engineers and citizen developers to ensure the smooth running of the centralised coaching and review model for citizen developers. \nWork with delivery teams to ensure business requirements, processes, prompts, knowledge and expected outputs are clearly understood and prioritised. \nCoordinate stakeholder inputs across architecture, information governance, security, data, technology and legal teams. \nGovernance and Risk Management\nSupport the Responsible AI Governance Lead to ensure initiatives align with Ofcom's AI governance framework, policies and controls. \nWorking with AI Governance, support the application of appropriate risk assessment and assurance processes. \nPromote responsible, secure and compliant use of AI technologies in the citizen developer community.\nChange and Adoption\nDevelop engagement and communication plans for the citizen developer community based on architecture-led adoption strategies for new Microsoft agent capabilities\nPromote sharing of lessons learned, reusable patterns and good practice. \nSupport communities of practice and stakeholder networks that encourage effective AI adoption. \nContribute to the continuous improvement of delivery processes and governance arrangements \nThe skills, knowledge and experience you will need for success\nEssential Skills & Experience\nExperience of Microsoft Copilot, Copilot Studio or Microsoft Agent 365.\nSolid understanding of AI agents and agentic technologies.\nStakeholder engagement/business partnering experience activities within technology, digital transformation or change programmes\nSolid understanding of AI Governance, Assurance and Risk management principles and processes.\nAbility to translate technical concepts into business language.\nExperience working within agile, product-based or project-based delivery environments.\nExcellent workshop facilitation, communication and influencing skills\nBehavioural Attributes\nChannelling Influence: Builds trusted relationships at all levels of the organisation. Communicates complex concepts in a clear and compelling way, influencing stakeholders towards shared outcomes. Confidence to constructively challenge AI ideas and guide stakeholders toward appropriate solutions, including non-AI alternatives.\nExecuting Plans: Drives progress through ambiguity and competing priorities. Maintains momentum and ensures commitments are translated into tangible outcomes.\nManaging Stakeholders: Coordinates stakeholders by clarifying expectations, outcomes and ways of working, and keeping parties informed. Understands how AI initiatives contribute to wider organisational objectives and helps shape priorities that maximise strategic value.\nHarmonising Work: Creates productive partnerships across business, delivery and governance functions. Brings diverse perspectives together to solve problems and achieve results.\nEmbracing Change: Supports adoption of new technologies and ways of working. Helps colleagues navigate change and builds confidence in AI-enabled solutions.\nInclusive hiring at Ofcom\nAt Ofcom, our mission is clear: to make communications work for everyone. To achieve that, our people must reflect the diversity of the UK, in background, identity and experience.\nWe believe innovation thrives when difference is valued and everyone feels empowered to contribute their ideas and perspectives. That’s why we welcome colleagues of all ethnicities and races, sexes, genders and gender identities, sexual orientations, ages, faiths and beliefs, and those with apparent and non-apparent disabilities. We value socio-economic diversity, life experience and neurodiversity too. Whether you’re a carer, a parent, a veteran, or re-entering work after time away, your voice and perspective matter here.\nFlexibility is at the heart of how we work because we want you to thrive in a way that suits you best. Most roles can therefore be adapted for part-time hours, job shares, or other flexible arrangements. Learn more about our Rewards, Benefits and Wellbeing on our careers page.\nOur recruitment process is intentionally designed to be open and accessible. If you need adjustments, information in a different format or an alternative way to apply, contact us at  or 0330 912 1378.\nAs a proud Disability Confident Leader, we guarantee interviews for disabled applicants who meet the essential criteria for a role. You can read more about this commitment here.\nWhoever you are, whatever your story, you belong at Ofcom.","description_format":"text","description_chars":7712,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Standards & Industry Bodies","Public Administration & Local Government"],"lifecycle":[{"event":"open","at":"2026-11-12T22:43:01Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-13T08:07:55+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:7","win:early"],"computed_at":"2026-11-13T13:14:48Z"},"pay":null,"html_url":"https://alion.io/job/ofcom-ai-engagement-lead","json_url":"https://alion.io/job/ofcom-ai-engagement-lead.json","meta":{"generated_at":"2026-11-13T13:14:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26561,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":34691},"rest":"https://alion.io/mcp/rest/get_company?id=34691"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fofcom-ai-engagement-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fofcom-ai-engagement-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fofcom-ai-engagement-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ofcom-ai-engagement-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fofcom-ai-engagement-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4202556}},{"tool":"search_jobs","arguments":{"company":"ofcom.org.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4202556},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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