{"id":3965925,"url":"https://alion.io/job/ofcom-information-regulatory-operations-apprentice","title":"Information & Regulatory Operations Apprentice","company":{"id":34691,"name":"Ofcom","domain":"ofcom.org.uk","url":"https://alion.io/company/ofcom","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Biotech","role_family":"Biotech","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T14:11:44Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T14:11:44Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Closing Date:\n18/12/2026Group:\nLegal GroupManagement Level:\nApprenticeJob Type:\nFixed Term (Fixed Term)Job Description:\nPlease note that this role will close at 00:01 on 18th December, and therefore we advise getting your application in by no later than midnight on Thursday 17th December.\nAbout Ofcom\nAs the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.\nOur work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.\nAbout the team you’ll be part of\nThe Information Registry is Ofcom’s central team dedicated to coordinating and managing information requests across the organisation. The Information Registry forms part of Ofcom’s Enforcement team, which plays a critical role in ensuring that the regulation and policy we put in place to protect consumers and citizens is effective.\nOfcom relies on the ability to collect and review information from stakeholders to help fulfil our mission to make communications work for everyone. As an evidence-based regulator, it is crucial that we receive complete, accurate and timely responses to our information requests. The Information Registry is a key function responsible for the coordination of our information gathering activities and monitoring stakeholders’ compliance with their obligations.\nThe Information Registry team is high performing, operating in a fast-moving environment. The team manages a high volume of increasingly complex information-gathering activity. Alongside the delivery of this work, we are looking at how we can make better use of the rich source of data it generates, innovate and improve our ways of working, and develop the team’s capabilities and potential through digital opportunities.\nThe purpose and scope of the role\nIn this role, you will support the work of the Information Registry and Ofcom’s information-gathering activities. You will engage with project teams, external stakeholders and policy teams across all of Ofcom’s regulated sectors.\nYou will play a key role in delivering Information Registry activities by supporting good information and records management, contributing to continuous improvement and supporting digital initiatives.\nThroughout the apprenticeship, you will receive training, guidance and practical experience, taking on increasing responsibility as your knowledge, skills and confidence develop.\nOver the 2 year programme, you will build your skills and gain experience in an information-gathering role while working towards a Level 3 Public Service Operational Delivery Officer Apprenticeship.\nYour Key Responsibilities\nThe role involves supporting the work of the Information Registry by:\nSupporting effectiveinformation and records management to ensureour information-gathering activities are compliant.\nDevelopingknowledge of Ofcom’s information-gathering powers, processes and framework.\nGaining hands-onoperational experience of case management, with a strong focus on accuracy and attention to detail.\nAttention to detail while maintaininghigh standards of accuracy and quality across Information Registry activities, including keeping case records up to date and handling information in accordance with Ofcom’spolicies and procedures.\nHelping to build and manage effectiverelationships with internaland external stakeholders.\nPreparing and deliveringpresentations at internal meetings.\nBuilding positive working relationships with colleagues across Ofcom.\nTaking clear and accuratenotes of external meetings.\nContributingideas and suggestions to continuousimprovement and digital initiativesthat enhanceour ways of working.\nSupporting otherad hoc tasks as required.\nContent information and safeguarding:\nApplicants should be aware that whilst this role should not involve direct exposure to distressing content, itmay involve working with themes relating to illegal content. There is a low risk of exposure to distressingcontent arising through the wider work of the team.\nOfcom is committed to safeguarding our colleagues who undertake this type of work and offers a range oftailored support options including training, annual psychological assessments and 24-hour access tocounselling services.\nThe skills, knowledge and experience you’ll need for success\nExecuting Plans: Plans work, sets clear goals, coordinates resources and keeps delivery on track.\nBuilding solutions: Investigates complex problems, uses evidence to understand causes and develops practical solutions that work in context.\nForming relationships: Builds positive, trusting relationships through empathy, respect and genuine interest in others. \nTrailblazing Ideas: Creates or suggests fresh ideas that improve processes, policies or services.\nPursuing Growth: Takes responsibility for learning, seeks feedback and builds relevant skills and expertise.\nEntry Requirements\nGCSE English Language and Maths at grade 4 and above (or the old grade C and above)\nPlus\nA Level 3 qualification, such as an apprenticeship, one A-level in any subject or a BTEC\nInclusive hiring at Ofcom\nAt Ofcom, our mission is clear: to make communications work for everyone. To achieve that, our people must reflect the diversity of the UK, in background, identity and experience.\nWe believe innovation thrives when difference is valued and everyone feels empowered to contribute their ideas and perspectives. That’s why we welcome colleagues of all ethnicities and races, sexes, genders and gender identities, sexual orientations, ages, faiths and beliefs, and those with apparent and non-apparent disabilities. We value socio-economic diversity, life experience and neurodiversity too. Whether you’re a carer, a parent, a veteran, or re-entering work after time away, your voice and perspective matter here.\nFlexibility is at the heart of how we work because we want you to thrive in a way that suits you best. Most roles can therefore be adapted for part-time hours, job shares, or other flexible arrangements. Learn more about our Rewards, Benefits and Wellbeing on our careers page.\nOur recruitment process is intentionally designed to be open and accessible. If you need adjustments, information in a different format or an alternative way to apply, contact us at  or 0330 912 1378.\nAs a proud Disability Confident Leader, we guarantee interviews for disabled applicants who meet the essential criteria for a role. You can read more about this commitment here.\nWhoever you are, whatever your story, you belong at Ofcom.","description_format":"text","description_chars":6803,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Standards & Industry Bodies","Public Administration & Local Government"],"lifecycle":[{"event":"open","at":"2026-11-09T14:11:44Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:5","win:early","comp:junior"],"computed_at":"2026-11-09T19:12:26Z"},"pay":null,"html_url":"https://alion.io/job/ofcom-information-regulatory-operations-apprentice","json_url":"https://alion.io/job/ofcom-information-regulatory-operations-apprentice.json","meta":{"generated_at":"2026-11-09T19:12:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4737,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":34691},"rest":"https://alion.io/mcp/rest/get_company?id=34691"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fofcom-information-regulatory-operations-apprentice"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fofcom-information-regulatory-operations-apprentice"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fofcom-information-regulatory-operations-apprentice"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ofcom-information-regulatory-operations-apprentice\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fofcom-information-regulatory-operations-apprentice"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3965925}},{"tool":"search_jobs","arguments":{"company":"ofcom.org.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3965925},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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