{"id":3545231,"url":"https://alion.io/job/ogier-billing-manager","title":"Billing Manager","company":{"id":678421,"name":"Ogier","domain":"ogier.com","url":"https://alion.io/company/ogier","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-29T20:33:26Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-08T00:13:50Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"The Billing Manager is responsible for the effective governance, oversight and performance of billing and collection processes, promoting accountability, accuracy and positive working practices across the function.\nWorking closely with managers, directors, finance and operations, the Billing Manager oversees annual and periodic billing, collections, aged debt, third-party fee reconciliations and related payments. The role ensures that applicable Cayman Islands Government and other third-party fees are processed accurately and within the relevant deadlines.\nThe Billing Manager is also responsible for strengthening internal controls, improvement management information and identifying opportunities to enhance processes through automation, AI and other appropriate technologies. The role manages, coaches and develops the Senior Billing Administrator.\n\nKey Responsibilities\nOversee and govern billing operations and collection processes, including the annual billing run and other periodic billing activities;\nAct as the key point of contact for billing and collection queries from Ogier Global (\"OGL\") and Ogier Legal teams;\nEnsure billing activities are completed accurately, consistently and within agreed deadlines; \nReview escalated billing issues and ensure they are resolved promptly and appropriately;\nProvide billing and collections training and guidance to relevant OGL teams;\nWork closely with Finance to ensure that Viewpoint reflects current service codes and billing requirements and that relevant billing information is accurately maintained;\nReview reconciliations of Cayman Islands Government and other third party fees and approve related payment requests in accordance with delegated authority;\nInvestigate and resolve unreconciled differences relating to Cayman Islands Government and other third-party fees, working with relevant managers and teams;\nManage and oversee the timely payment of Cayman Islands Government fees in accordance with applicable deadlines;\nOversee, coordinate and execute annual and periodic payment reminder exercises, ensuring completion in line with government and internal deadlines; \nCoordinate and execute the preparation and issuance of government late-payment penalty invoices in accordance with OGL's finance policies and procedures;\nIdentify and implement appropriate enhancements and automation across billing, collection reconciliation and reporting processes;\nOversee the aged-debt dashboard ensuring administrators adhere to collection processes;\nOversee the reconciliation of invoicing between OGL and Ogier Legal and ensure identified differences are investigated and resolved;\nReview and analyse billing and collection KPIs, including aged debt, and produce clear, accurate and timely management reporting and information; \nWork closely with directors and Finance to identify and assess appropriate aged debt provisions;\nEstablish, maintain and enhance appropriate internal controls across billing, collections, reconciliations and related payment processes; \nSupport internal and external audit requirements relating to billing, collections, reconciliations and associated financial processes;\nProactively embrace AI, automation and other emerging technologies and identify appropriate opportunities to improve the efficiency, accuracy and effectiveness of billing, reporting, reconciliations and related processes;\nManage, coach and develop the Senior Billing Administrator and any other assigned team members. \nSkills, Knowledge and Expertise\nUniversity degree or relevant professional qualification in Accounting, Finance or a related discipline, or equivalent relevant experience; \nWorking knowledge of the Cayman Islands financial services industry, specifically the Registrar of Companies and the Cayman Islands Monetary Authority's payment cycles and deadlines;\nExperience using Viewpoint is essential; \nKnowledge of Microsoft 365 applications, particularly Excel, Outlook and Word, is essential;\nSubstantial experience in billing, collections, financial operations or a related discipline. Experience overseeing complex reconciliations and high-volume billing activities is preferred; \nApproachable with a positive \"can do\" attitude and a focus on client service;\nStrong organisational skills with the ability to effectively manage multiple priorities;\nAttention to detail is essential;\nStrong analytical skills with the ability to analyse, interpret and report on data;\nAdvanced reconciliation skills and ability to effectively report the reconciled data to management;\nEffective communication and interpersonal skills whilst building positive working relationships;\nStrong problem-solving skills and sound judgement;\nAbility to work effectively in a diverse team and use own initiative; \nExperience in successfully supervising, coaching and developing a small team;\nExperience in identifying improvements in processes, policies and procedures and any other service innovation changes that improve the client experience; \nDemonstrate a strong digital and continuous-improvement mindset, including the use of AI-enabled tools, automation and emerging technologies within a professional environment, and a willingness to learn and adopt new technologies; \nBenefits\nOgier offers an excellent benefits package, including premium health care, life insurance and 25 days annual leave.","description_format":"text","description_chars":5355,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Legal Services","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-10-30T20:33:26Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.804,"p_room":0.945,"age_days":8,"expected_fill_days":21,"reasons":["conf:1","win:mid"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":true},"html_url":"https://alion.io/job/ogier-billing-manager","json_url":"https://alion.io/job/ogier-billing-manager.json","meta":{"generated_at":"2026-11-08T01:17:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2803,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678421},"rest":"https://alion.io/mcp/rest/get_company?id=678421"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fogier-billing-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fogier-billing-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fogier-billing-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ogier-billing-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fogier-billing-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3545231}},{"tool":"search_jobs","arguments":{"company":"ogier.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3545231},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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