{"id":709963,"url":"https://alion.io/job/ohaganmeyer-it-systems-analyst","title":"IT Systems Analyst","company":{"id":678428,"name":"O'Hagan Meyer","domain":"ohaganmeyer.com","url":"https://alion.io/company/ohaganmeyer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":86,"open_postings":48,"ghost_share":0,"stale_share":0.542,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-08-04T00:00:00Z","employer_posted_date":"2026-08-04","last_verified_at":"2026-11-02T18:04:40Z","board_verified":true,"closed_at":null,"days_open":90,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":90},"description":"O'Hagan Meyer is seeking an experienced, service-oriented IT professional to join our growing internal Information Technology team. This position serves as a key member of the firm's national IT organization while acting as the primary local technology resource for our Northern California offices.\nThis is an excellent opportunity for a highly motivated individual who enjoys both the technical and people aspects of IT. The successful candidate will provide hands-on support to attorneys and staff, participate in technology initiatives and projects, and help strengthen the firm's technology infrastructure as O'Hagan Meyer continues to expand nationally.\nThe ideal candidate is someone who is comfortable working independently, capable of managing competing priorities, and enjoys building trusted relationships with users while remaining closely connected to a collaborative IT team distributed across the country.\nAbout O'Hagan Meyer\nO'Hagan Meyer LLC is a national litigation and insurance defense law firm with offices and remote personnel throughout the United States. As the firm continues to grow, our internal IT team plays a critical role in supporting attorneys and professional staff while implementing modern technology solutions that improve efficiency, security, and client service.\nOur IT organization combines hands-on user support with strategic initiatives focused on security, infrastructure modernization, operational excellence, and scalable growth.\nKey Responsibilities\nUser Support & Service Delivery\n· Serve as a primary technology resource for attorneys and staff in the firm’s Northern California offices\n· This position is based in Downtown San Francisco and requires regular onsite presence within the firm's Northern California offices, including Sacramento and Fresno. Occasional travel to other office locations may be required.\n· Provide in-person, remote, and phone-based technical support\n· Troubleshoot hardware, software, printing, connectivity, and peripheral issues\n· Investigate and resolve user issues while maintaining a high level of professionalism and customer service\n· Track, document, and follow through on support requests from initial intake through resolution\n· Coordinate equipment deployments, replacements, upgrades, and office technology needs\n· Support conference room technology and meeting-related technology requirements\nTechnical Administration & Operations\n· Assist with user account administration and support within Microsoft 365 and related platforms\n· Support identity and access management processes under established security policies\n· Assist with workstation deployment, patching, configuration, and lifecycle management\n· Support document management and legal-specific applications utilized by the firm\n· Escalate complex technical issues appropriately while maintaining ownership through resolution\nProjects & Continuous Improvement\n· Participate in firmwide IT projects and technology rollouts\n· Assist with office expansions, relocations, and infrastructure improvements\n· Contribute to IT documentation, procedures, and operational standards\n· Identify opportunities to improve user experience, processes, and service delivery\n· Assist with technology testing, implementation, and adoption efforts\n· Willingness to take on other projects as assigned\nSecurity & Compliance Support\n· Promote technology security best-practices throughout the organization\n· Support established security initiatives and operational controls\n· Assist with endpoint security, access management, and related technology processes\n· Help ensure adherence to firm technology standards and procedures\nWhat Success Looks Like\nSuccessful candidates will:\n· Effectively balance independent work with daily collaboration with the national IT team\n· Build strong working relationships with attorneys and staff\n· Become a trusted technology resource for Southern California offices\n· Demonstrate sound judgment and ownership of support issues\n· Maintain a proactive approach toward identifying and resolving issues before they become larger problems\n· Contribute positively to the continued growth and maturity of the IT department\nRequirements\nQualifications\n· 3-5 years of experience in an IT support, technical support, service desk, or IT operations role\n· Strong troubleshooting and problem-solving skills\n· Experience supporting Microsoft Windows environments\n· Experience supporting M365 applications and services\n· Strong communication and interpersonal skills, including the ability to communicate effectively with both technical and non-technical users\n· Excellent organizational and time-management abilities\n· Ability to manage multiple priorities in a fast-paced environment\n· Ability to work independently within set environmental protocols with limited local supervision\n· Ability to travel between Northern California office locations on a regular basis\n· Ability to comfortably work with external vendors (for example, external MSP/MSSP resources, technical support with Dell or Microsoft)\nPhysical Requirements\n· Must be able to lift up to 25 pounds at times\n· Comfortable with prolonged periods of sitting at a desk and working on a computer intermixed with regularly walking to various locations within the office\nPreferred\n· Experience supporting a law firm or a similar client-focused professional or financial services firm, or similarly client-focused environment\n· Experience providing end-user support in a hybrid environment with a workforce of users working in-office and remotely\n· Practical experience patching network switches and preparing/cabling workstations\n· Familiarity with hybrid cloud environments and Microsoft 365 administration\n· Strong working knowledge of Microsoft Entra ID (Azure Active Directory) concepts and user administration\n· Familiarity with Mimecast and Exchange Online\n· Familiarity with Microsoft Conditional Access and MDM protocols\n· Experience supporting document management systems such as iManage or similar DMS\n· Exposure to cybersecurity best practices and security-minded IT operations\n· Experience assisting with technology projects and deployments\nYou will collaborate regularly with\nDirector of IT:\nYour primary source of direction and priorities\nIT Team Members\nSystems Administrators, Network & Systems Engineers, IT Support Technicians\nLegal Technology Manager:\nSupporting legal tech projects and policy initiatives\nLocal Office Managers & Admins:\nFor equipment needs, onsite IT visit arrangements & coordination and protocol adherence\nHR & Operations:\nOnboarding & Offboarding, Procurement Workflows, Policies & Protocols\nPersonal Characteristics We're Looking For\n· Service-minded and approachable\n· Professional and dependable\n· Curious and eager to learn\n· Team-oriented while capable of operating independently.\n· Comfortable taking initiative\n· Strong attention to detail\n· Calm under pressure\n· Able to earn trust and credibility with end users and colleagues alike\nO’Hagan Meyer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\nSalary Range: $75,000 to $110,000 (based upon experience level)\nBenefits\nHealth Care Plan (Medical, Dental, & Vision) \n401(k) Retirement Plan\nLife Insurance (Basic, Voluntary, & AD&D)\nPaid Time Off (Vacation, Sick Leave, & Company Holidays) \nFamily Leave (Maternity, Paternity) \nShort Term & Long-Term Disability \nTraining & Development\nWellness Resources \nCommuter Benefits \nWhy Join our Firm?\nCollaborative and supportive team environment\nOpportunities for professional growth and skill development\nCompetitive compensation and benefits package","description_format":"text","description_chars":7796,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Legal Services"],"lifecycle":[{"event":"open","at":"2026-09-11T04:29:23Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.221,"p_room":0.28,"age_days":90,"expected_fill_days":27,"reasons":["conf:1","stale_co","win:tail","crowd:"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":true},"html_url":"https://alion.io/job/ohaganmeyer-it-systems-analyst","json_url":"https://alion.io/job/ohaganmeyer-it-systems-analyst.json","meta":{"generated_at":"2026-11-02T21:49:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30573,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678428},"rest":"https://alion.io/mcp/rest/get_company?id=678428"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fohaganmeyer-it-systems-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fohaganmeyer-it-systems-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fohaganmeyer-it-systems-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ohaganmeyer-it-systems-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fohaganmeyer-it-systems-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":709963}},{"tool":"search_jobs","arguments":{"company":"ohaganmeyer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":709963},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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