Revenue Cycle Services Coordinator 3

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Job Title:

Department:

The Ohio State University College of Dentistry is seeking a Revenue Cycle Service Coordinator for the Dental Clinics and Call Center. The Dental Clinics are an important part of the health care delivery system ensuring optimal health care experience for our dental patients and students.

The Revenue Cycle Services Coordinator is an integral member of the College of Dentistry care teams. Overall responsibilities include patient scheduling, taking incoming patient calls, patient registration, verifying accuracy and completeness of forms, coordinating with and disseminating information to the patient care team. Answers questions and provides accurate information about services and College information; works in a team environment supporting and providing backup coverage as necessary; maintains a high degree of professionalism with all patients and teammates. This position may include weekends and evening work.

Work Schedule: Monday - Friday, 7:30am - 4:30pm

Position Requirements: This position requires successful completion of a criminal background check and drug and alcohol screening.

Physical Requirements: Candidate must be able to push / pull carts containing office supplies, bend / stretch / twist to pick up supplies, maintain office appearance, stand and walk for periods of time serving and assisting customers.

Education and Experience Qualifications:

Required: High school diploma/GED and two (2) years of relevant experience.

Desired: 4-6 years of relevant experience. Scheduling patient appointments accurately in a medical or dental setting; working knowledge of electronic health record (EHR) software; very detailed oriented; developed organizational skills; excellent verbal and written communication skills; a high level of proficiency using Microsoft Office in a business environment; ability to complete appropriate correspondence to maintain patient communication; self-motivated individual capable of making informed decisions independently; open to develop and create on-going process improvements; working as a team member and has a high level of emotional intelligence; able to develop positive working relationships with a diverse population; creates and analyzes patient data with a high level of accuracy.

The Ohio State University’s College of Dentistry is the first state-supported dental school in Ohio and consists of eleven academic divisions representing all major dental specialties. Our divisions offer both patient care services and academic programs, allowing dentists to train as specialists. Also, our Outreach and Engagement activities include over 60 active programs and more than 40 extra mural sites, which continue to expand. The College of Dentistry provides comprehensive patient care in an unparalleled learning environment with internationally recognized faculty and a supportive network of alumni and friends. In addition, our research programs provide students another dimension beyond classroom and clinical education. Students and faculty members participate in both clinical and laboratory research in areas such as dental materials science, oral and maxillofacial pathology, hard tissue biology, microbiology, neuroscience, and immunology.

Targeted Pay Range: $18.37 - $23.99 (based on experience and education)

Additional Information:

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Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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The university is an equal opportunity employer, including veterans and disability.