{"id":3211342,"url":"https://alion.io/job/ohiohealth-scheduling-coordinator","title":"Scheduling Coordinator","company":{"id":5074,"name":"OhioHealth","domain":"ohiohealth.com","url":"https://alion.io/company/ohiohealth","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":117,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":70000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4386},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-30T05:12:28Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.\nJob Description Summary:\nThe Scheduling Coordinator is responsible for the daily scheduling of all in-patient and/or out-patient procedures. Verifies demographic and insurance information. Requires knowledge of medical procedures and terminology. Provides exceptional customer service. Educates patients of where they need to check in for procedures and how to come prepared.Responsibilities And Duties:\n70%Scheduling Functions: Screens and directs telephone calls, scheduling patients services for all Centers. Provides detailed information on all services and resources in multiple departments and services. Interviews and obtains necessary information to process patient registration. Updates each patient pre-registration, coordinates cancellation and re-scheduling, takes calls from various areas of health centers regarding patient's schedule or status. Monitors progress of daily schedules.\n20%\nCustomer Service: Screens and directs calls within three rings and according to established quality customer service standards. Informs management of patient complaints or other service concerns. Maintains confidentiality in all communications.\n5%\nIdentifies and coordinates needs and effectively communicates with other departments and individuals, including physicians, department managers, and office staff regarding needs.\n5%\nIdentifies and implements problem solutions. Participates in department process improvement efforts. Participates in meetings, work related classes and orientation of coworkers.\nPerforms other miscellaneous duties as needed.\nAs a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.\nThe job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time\nMinimum Qualifications:\nHigh School or GED (Required)Additional Job Description:\nKnowledge of medical procedures; Basic computer and typing skills; 2 years experience in a healthcare setting or 2 years scheduling experience ; 2 years secretarial or unit clerk experience.\nWork Shift:\nDayScheduled Weekly Hours :\n40Department\nThoracic Surgery GrantJoin us!\n... if your passion is to work in a caring environment\n... if you believe that learning is a life-long process\n... if you strive for excellence and want to be among the best in the healthcare industry\nEqual Employment Opportunity\nOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. 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