Program Implementation Manager

Description

The right candidate isa hands-on program management professional who brings rigor, structure and pace to delivery. You are confident in navigating complexity across multiple concurrent workstreams and comfortable taking ownership in a senior role.

You will haveend-to-end accountability for program delivery, financial performance and outcomes, ensuring priorities stay aligned, and delivery remains on track.

Briefing

Key Responsibilities

• Own and drive the full implementation lifecycle from planning through to go-live and pathwayinto business as usual
• Build and maintaindetailed programplan, milestone scheduleand critical path analysis across all workstreams
• Co-ordinate delivery across all Ohpen and 3rdparty teams andworkstreams, actively managing interdependencies and resolving blockers.
• Manage external dependencies across other programsandorganizationalchange activity ensuring these are visible and tracked at programlevel
• Own and operateaformal change control process, ensuring scope changes are assessed, approvedand reflected in plans and budgets
• Ensure programobjectivesremain aligned to business goals as the programevolves, flagging and managing drift proactively

Risk & Assurance

• Own the programrisk framework, including risk appetite, mitigation strategiesand escalation thresholds
• Maintain a live RAID log, ensuring risks and issues are actively managed, mitigated and escalated appropriately
• Own program quality gates and milestone reviews, ensuring delivery meets agreed standards and assurance requirements throughout the lifecycle

Resource & Financial Management

• Own the programbudget, tracking spendsagainst forecast and reporting on financial position regularly
• Ensure the right skills and capacity are in place across workstreams, managing resource conflicts and working with third parties to address gaps
• Maintain programbusiness case integrity and support benefits realisationplanning and tracking

Reporting & Governance

• Track and report programprogress accurately and consistently across all workstreams
• Prepare regular updates for the Delivery Director and Ohpen Executive team, bringing clear programstatus, risksand recommendations
• Ensure reporting is timely, accurateand appropriate foreach audience

Stakeholder & Third-Party Management

• Act as the primary point of contact for senior internal and external stakeholders, including sponsors and business leads
• Lead and co-ordinate third-party delivery organizations, holding vendors accountable to plans, quality standardsand agreed deliverables
• Manage escalations and facilitateresolution across organizationalboundaries

About You

• You have proven experience delivering major transformation or implementationprograms, ideally within theDutch Financial Services industry.
• You are experienced in planning and coordinating complex, multi-workstreamprojects, involving multiple teams and stakeholders.
• You bring strongprogrammanagement experience and are comfortable taking ownership of delivery from planning through execution.
• You have experience managingprogrambudgets, including tracking and reporting on financial performance.
• You are confident in resource planning across complex, multi-party delivery environments, balancing priorities,and dependencies.
• You have experience owning change controlprocesses and ensuring delivery remainsaligned with the agreed business case.
• You have a strong track recordof managing third-party delivery partners, setting clear expectations,and holding them accountable for delivery.
• You are comfortable preparing and presentingprogramupdates to senior stakeholders and steering committees.
• You are fluent in both Dutch and English (essential).

Desirable Requirements

• You have experience with technology implementations within Dutch Financial Services.
• You are comfortable working across both agile and waterfall delivery environments.
• You have experience working on multi-vendor or systems integration programs.
• You have experience supporting or owningbenefits ofrealizationframework sand tracking whether programs deliver their intended outcomes.

Why us?

• A senior leadership role with end-to-end ownership of a strategic transformation program
• The opportunity to work with leading financial institutions on a complex, high-impact implementation
• A collaborative environment where you'll partner with experienced delivery, technology, and business teams
• Competitive compensation and benefits
• The opportunity to make a lasting impact by delivering a program that will shape future business operations