{"id":2867229,"url":"https://alion.io/job/oia-global-import-coordinator","title":"Import Coordinator","company":{"id":451430,"name":"OIA Global","domain":"oiaglobal.com","url":"https://alion.io/company/oiaglobal","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":61000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4005},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-19T18:08:24Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T08:14:34Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,100 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 26 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.\nSummary: Import Coordinator\nThe Import Coordinator is responsible for reviewing and processing import transactions for one or more accounts, ensuring excellent and timely customer service. This role involves managing both ocean and air imports, including preparing freight quotes, validating shipping documentation, tracking shipments, and processing invoices. The Import Coordinator will perform all duties in compliance with government import and transportation regulations.\nSalary Range: From $27.40 hourly to $31.25\nThe actual pay may vary based on several factors, including professional experience, hiring location, skills, and competencies.\nWork Location: 70 East Sunrise Highway, Suite 410, Valley Stream, NY 11581\nDuties and Responsibilities:\nFoster positive client relationships by delivering exceptional and timely customer service in collaboration with other departments and third parties.\nManage high-volume and complex air and ocean import transactions, including shipment quotes, booking, documentation, and billing.\nProactively track shipments, addressing any delays or issues, and enter milestone data as needed.\nInvoice customers per rate cards or approved quotes in a timely manner, ensuring adherence to established KPIs and accuracy standards.\nIssue and process profit share in accordance with company policies and established financial guidelines.\nMeet all operational KPIs, including but not limited to billing performance, task adoption, and milestone management.\nPrepare and review all necessary import documentation, including bills of lading, commercial invoices, and customs declarations.\nEnsure compliance with local and international import regulations and customs requirements.\nServe as the primary point of contact for clients, providing regular updates on shipment status and addressing inquiries.\nCollaborate with carriers and freight partners to negotiate rates and optimize service delivery.\nMonitor and evaluate carrier performance, promptly addressing any service-related issues.\nProcess shipment data through the company’s system and submit required information to government agencies.\nObtain bank and government releases as appropriate and process arrival notices for incoming shipments.\nCommunicate with customs brokers and logistics providers to resolve potential issues or delays.\nObtain proper approvals and sign proof of delivery from customers.\nAudit, pay, and record freight, duty, and other miscellaneous bills pertaining to shipments processed within 48 hours of receipt.\nActively engage with our Quality Management System to ensure compliance with industry-leading standards, such as AEO and ISO.\nRequired Skills and Abilities:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nProficient in Microsoft Office Suite, particularly Excel and Outlook.\nExcellent verbal and written communication skills.\nExceptional attention to detail to ensure accuracy in documentation and compliance with regulations.\nAbility to troubleshoot issues and implement effective solutions\nEducation and Experience:\nMinimum 1 year of relevant work experience in the freight forwarding industry or logistics field.\nFamiliarity with CargoWise Enterprise system a plus.\nPhysical Requirements:\nProlonged periods of sitting at a desk and working on a computer.\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nOIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.\nFLSA Status: Non-exempt","description_format":"text","description_chars":4720,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-19T18:08:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":20,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/oia-global-import-coordinator","json_url":"https://alion.io/job/oia-global-import-coordinator.json","meta":{"generated_at":"2026-10-22T10:54:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8392,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":451430},"rest":"https://alion.io/mcp/rest/get_company?id=451430"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Foia-global-import-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Foia-global-import-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Foia-global-import-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/oia-global-import-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Foia-global-import-coordinator"}]}