{"id":1767652,"url":"https://alion.io/job/ojo-spa-resorts-spa-supervisor-santa-fe","title":"Spa Supervisor (Santa Fe)","company":{"id":2238116,"name":"Ojo Spa Resorts","domain":"ojosparesorts.com","url":"https://alion.io/company/ojosparesorts","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Fe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":45000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1212},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T22:35:12Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-11-01T20:28:38Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":31},"description":"Description\nSpa Supervisor (Santa Fe)\nSanta Fe, NM\nDescription\nJoin Our Team as a Spa Supervisor at Ojo Santa Fe Spa Resort!\nAre you ready to take your career to the next level in an oasis of tranquility? Ojo Santa Fe Spa Resort, nestled in the captivating high desert landscapes, invites a dynamic Spa Supervisor to contribute to our commitment to exceptional guest experiences.\nAs a Spa Supervisor, you will be a vital part of our Spa management team, overseeing spa functions, activities, and ensuring impeccable quality control. Your role involves maintaining consistency in policies and high standards for Spa Attendants. Join us in elevating our guest experience to new heights!\nWhy Ojo Santa Fe?\nAt Ojo Santa Fe Spa Resort, we take pride in offering more than just a job. Our resort boasts triple-filtered spring waters renowned for their healing properties. As part of our team, you'll have complimentary access to our multiple pools Monday to Thursday, with a guest. Additionally, enjoy discounted rates on spa treatments and dining experiences.\nExplore hiking trails, hit the gym, visit our Puppy Patch, or join lively Chicken Chat sessions. Our team values not only our guests but also each other. Embrace the opportunity to contribute to a workplace that cherishes authenticity, diversity, excellence, gratitude, happiness, integrity, mindfulness, respect, and teamwork.\nJoin us in fulfilling our mission of providing genuinely gracious hospitality while stewarding and sharing sacred springs. Ojo Santa Fe Spa Resort awaits your expertise and passion.\nMake Ojo Santa Fe Spa Resort your next career move!\nESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES:\nOperational:\nAssist Spa Management with spa activities, special projects, and other spa responsibilities as needed.\nAssist Spa Management in writing, updating, and modifying SOPs to enhance operational efficiency.\nHave a comprehensive knowledge of all spa services.\nTour guests through the spa facilities, expertly escort guests to their lockers and/or private pools in an unhurried, relaxed, and thorough manner.\nReports immediately to Spa Manager any maintenance issues, guest issues, first aid needs of guests, or other situations they feel they cannot handle.\nHandle daily paperwork as directed.\nOpen and close the spa seamlessly by following provided checklists, ensuring a smooth transition for both guests and staff.\nEnsure all areas of Springs and Spa are immaculate. \nUtilize department checklists, training manuals, and seek guidance from Spa Management to ensure a productive and effective use of time. \nAs a Supervisor, contribute to professional development by actively engaging in ongoing training.\nPerform Spa Attendant or Spa receptionist duties as needed.\nUnderstand first aid/emergency procedures and be able to direct guests accordingly.\nProvides oversight of team members, with regard to Quality Control as noted below:\nEnsures Room Assignments are posted.\nEnsures that hydrocollators are turned on for AM shifts; turned off for PM shifts.\nNotifies maintenance department through work orders when equipment isn’t working or an area is unsafe.\nEnsures computers are turned on and logged in for the start of the day.\nEnsures all spa amenities, paper supplies, etc. are always filled for guest use\nEnsures all showers, shower curtains, toilets, sinks, counter areas are always clean.\nEnsure all supplies are always stocked. If running low advise Spa Managers.\nEnsures that lockers are cleaned, flipped, stocked in all locker rooms.\nEnsures daily robe count back from laundry is logged. Robes in lockers are accounted for.\nEnsures all water jugs are cleaned and sanitized at end of the day.\nEnsures all LMT work areas are organized, cleaned, sanitized, and stocked throughout the day.\nPerform a facility walk at the start of the workday and end of the workday to assure that the spa is exceptionally clean, neat, restocked, well-maintained, and safe.\nEnsures all team members are at their assigned posts and completing the tasks assigned to that position to excellence.\nCompletes massage room equipment inventory.\nAssists in the dispensing of products for spa treatments.\nSUPERVISION\nSupervise spa team members, under the direction, and in the absence of Spa Management.\nDedicates a considerable amount of time to overseeing the activities of all shift team members. This involved evaluating individual performance and providing coaching opportunities for improvement. Encourage overall group cooperation.\nCreate a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback that strives for the attainment of excellence and improves overall performance.\nProvides Manager with reports on accomplishments and matters of concern about staff. Assists in evaluating staff performance issues and taking disciplinary action when approved by Management.\nSupports staff by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.\nAssist in training new workers by utilizing provided training manuals and checklists to ensure they understand the correct way of completing tasks.\nMaintains a calm demeanor when confronted with difficult situations to set a positive example for team members.\nDevelop positive relationships with staff by understanding and addressing individual motivation, needs, and concerns.\nSupport and deliver consistent messaging and expectations to all staff based upon department, upper management, and resort decisions and policies.\nRequirements\nQUALIFICATIONS:\nMinimum two (2) years of spa experience with supervisory duties preferred.\nCPR certification preferred.\nHigh school diploma (or equivalent.)\nReliability and punctuality are critical. Attendance and timeliness are critical.\nDesire to ensure the best possible guest experience.\nAbility to work evenings, weekends, weekdays, and holidays required.\nAbility to handle exposure to heat and steam from the sauna and steam rooms.\nMust be able to work outdoors in all types of weather including heat and cold.\nAbility to stand and move for eight hours or more per day, both indoors and outdoors, sit, reach, lift, bend, kneel, stoop, climb, and push/pull items and laundry bins weighing 40 lbs. or more.\nA positive, friendly attitude with guests is essential.\nThe position requires manual dexterity, auditory and visual skills; and the ability to follow written and oral instructions and procedures.\nAbility to work in a quiet environment where the employee may be exposed to heat and steam.\nAbility to stand and move for eight or more hours per day, both indoors and outdoors, sit, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing up to 40 pounds.\nOjo Spa Resorts Discounts and Perks:\nOjo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort and Spa:\nMission based company with values you can trust\nMedical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods\nEmployee Assistance Program (EAP) \nPaid Sick Time\nPaid Time Off\nOngoing training to build critical skills for current and future roles\nNumerous Growth & Developmental Opportunities\nCompetitive Compensation\nDiscounted Employee Lunch\nFree Lunch/Dinner on Thanksgiving & Christmas\nEmployee Appreciation Lunches \nAbove and Beyond Awards - Ojo Bucks\nSoak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)\n40% off Spa Treatments (includes private pools and private Ojitos)\n40% off at the Restaurants\n20% off at the Gift Shops\nDiscounted Lodging Rate\nHiking Trails\nOjo Santa Fe: Gym, Puppy Patch, Chicken Chat & Birthday Ojo Bucks Vouchers\nOjo Caliente: Guided Meditation Sessions, Yoga Workshops (if space available) & Monthly Birthday Treats\nOjo Santa Fe Spa Resort is conveniently located near several vibrant cities and towns, making it easily accessible for candidates like you. Check out the distances below and see how close we are to some popular destinations:\nOnly 34 miles away from Bernalillo, NM. \nRio Rancho, NM, is located only 43 miles away from our resort. \nPlacitas, NM, is conveniently located only just 39 miles away. \nCorrales, NM, is a short 42-mile drive from Ojo Sant Fe. \nAlbuquerque, NM, is just 51 miles away. \nEspanola is 38 miles away. \nLos Alamos is 46 miles away.","description_format":"text","description_chars":8284,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Spa & Massage"],"lifecycle":[{"event":"open","at":"2026-10-03T14:27:29Z"},{"event":"close","at":"2026-10-10T23:29:56Z"},{"event":"reopen","at":"2026-10-18T01:15:26Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.717,"p_room":0.55,"age_days":31,"expected_fill_days":31,"reasons":["conf:3","win:tail","comp:junior"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/ojo-spa-resorts-spa-supervisor-santa-fe","json_url":"https://alion.io/job/ojo-spa-resorts-spa-supervisor-santa-fe.json","meta":{"generated_at":"2026-11-02T00:45:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1292,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2238116},"rest":"https://alion.io/mcp/rest/get_company?id=2238116"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fojo-spa-resorts-spa-supervisor-santa-fe"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fojo-spa-resorts-spa-supervisor-santa-fe"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fojo-spa-resorts-spa-supervisor-santa-fe"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ojo-spa-resorts-spa-supervisor-santa-fe\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fojo-spa-resorts-spa-supervisor-santa-fe"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1767652}},{"tool":"search_jobs","arguments":{"company":"ojosparesorts.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1767652},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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