{"id":1597862,"url":"https://alion.io/job/okta-technical-account-manager-canada-enterprise-auth0","title":"Technical Account Manager (Canada - Enterprise - Auth0)","company":{"id":4990,"name":"Okta","domain":"okta.com","url":"https://alion.io/company/okta","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":82,"ghost_share":0,"stale_share":0.537,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":122000,"max":168000,"currency":"CAD","period":"year","gross":null,"usd_annual":119635},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Auth0","optional":false},{"name":"IAM","optional":false},{"name":"JavaScript","optional":false},{"name":"Machine Learning","optional":false},{"name":"Next.js","optional":false},{"name":"Node JS","optional":false},{"name":"Okta","optional":false},{"name":"Postman","optional":false},{"name":"Python","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"TypeScript","optional":false},{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-09-15T18:34:50Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T11:49:10Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"Secure Every Identity, from AI to Human\n Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.\nThis is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.\n Technical Account Manager (TAM) - Enterprise - Auth0\nOkta: The World’s Identity Company™\nOkta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.\nTop brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.\nThe Opportunity\nPlatform Focus: Primary focus on Customer Identity Cloud (Auth0), with foundational technical engagement across Workforce Identity Solutions (Okta).\n\nTravel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.\n\nThis role is integral to the Enterprise Accounts segment team, managing accounts across various core industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.\nThe Technical Account Management (TAM) team is a global group of identity product experts dedicated to enabling existing customers to succeed. As a Technical Account Manager, you will serve as a trusted technical advisor and advocate for key accounts, focusing on developer-focused customer identity architecture, API integrations, hands-on prototyping, and broad deployment strategies across Auth0 and Okta environments.\nIdentity Solutions & Technologies You Will Support\nThe Okta platform secures identities across every part of the lifecycle. You will focus primarily on developer-centric customer identity environments while supporting core workforce solutions:\nCustomer Identity Cloud (Auth0) & Developer Tools (Primary Focus):\nModern authentication and authorization protocols (OAuth 2.0, OIDC).\n\nDirect API management and endpoint testing using Auth0 Management & Authentication REST APIs.\n\nAuth0 Universal Login, custom login flows, and modern developer SDKs (e.g., Auth0 SPA JS, Auth0 React, Auth0 Next.js, Auth0 Python/Node.js).\n\nPlatform extensibility and custom logic using Auth0 Actions and webhooks.\n\nMulti-tenant application architectures, social login, B2B/B2C identity federation, and custom database connections.\n\nWorkforce Identity (Okta):\nIdentity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, and Universal Directory.\n\nIdentity Governance & Administration (IGA): Lifecycle Management and automated provisioning (SCIM).\n\nIdentity Threat Detection & Response (ITDR): Syslog monitoring, threat detection, and signal integrations.\n\nWhat You'll Be Doing\nEnterprise Account Partnership & Influence\nBuild deep, long-lasting relationships with customer engineering leads, product architects, and technical decision-makers as their primary technical advisor.\n\nMasterfully apply technical expertise in Auth0 Customer Identity and developer-first architectures to solve complex identity challenges and influence customer strategy.\n\nCollaborate with key accounts to design scalable B2B and B2C customer identity architectures aligned with their business and security objectives.\n\nPrototyping, Technical Execution & Advocacy\nHands-on Prototyping & Demos: Build lightweight Proofs of Concept (PoCs), configure test Auth0 tenants, and conduct live technical walkthroughs (such as custom Auth0 Universal Login branding, OAuth 2.0 grant flow implementations, and Auth0 Actions scripts).\n\nAPI Testing & Integrations: Utilize tools like Postman to test, validate, and demonstrate Auth0 and Okta REST APIs (executing CRUD operations for users, roles, and application configurations).\n\nComplex Problem Resolution: Dissect multi-faceted developer and architectural issues, proactively identify technical risks, and orchestrate effective solutions or escalations collaboratively with Customer Success and Engineering.\n\nAdvocate for customer technical needs within cross-functional product and engineering teams.\n\nThought Leadership & Team Enablement\nProvide best practices, workshops, and technical enablement for customer developers, software architects, and engineering leads.\n\nGenerate repeatable code samples, Postman collections, architectural guides, and strategy assets for the global TAM team.\n\nMentor peers, upskilling team capability with a focus on developer SDKs, API integrations, and Auth0 extensibility.\n\nWhat You'll Bring to the Role\nExperience: 5+ years of related professional experience (or 4+ years with a Master’s degree), including 3+ years as a Technical Account Manager, Solutions Architect, Technical Consultant, or Developer Advocate.\n\nDomain Knowledge: 3+ years in customer identity (CIAM), API security, web/mobile authentication, or modern application development.\n\nEducation & Certifications: BA/BS/MS in Computer Science, Software Engineering, Information Technology, or related discipline (or equivalent experience). Auth0 Certified, Okta Certified, or equivalent industry certifications preferred.\n\nTechnical Mastery\nIdentity Protocols: Deep, practical mastery of modern web authentication and authorization standards, specifically OAuth 2.0 (Authorization Code + PKCE, Client Credentials, etc.) and OpenID Connect (OIDC), alongside standard SAML 2.0 federation.\n\nAPI Prototyping Tools: Advanced experience working with REST APIs, webhooks, and tools like Postman to test API endpoints, manage collections, and demonstrate programmatic workflows.\n\nDevelopment & Scripting: Strong hands-on ability to read, modify, or build simple web applications (e.g., JavaScript/TypeScript, Node.js, Python, React) to demonstrate authentication routing, protected routes, token validation, and Auth0 SDK integration.\n\nCustomer Identity Patterns: Solid understanding of B2B and B2C identity patterns, tenant management, social identity providers, enterprise connections, and user migration strategies.\n\nWorkforce & Provisioning Basics: Familiarity with core Workforce Identity concepts (SSO, SCIM provisioning, SaaS integrations) to support hybrid account requirements.\n\nCommunication & Leadership\nExcellent communication skills, capable of speaking fluently with developer teams, software architects, and engineering leadership.\n\nComfortable performing live technical demonstrations, API troubleshooting in Postman, and whiteboarding complex system architecture.\n\nSkilled in setting expectations, tracking account health metrics, and maintaining clear project boundaries.\n\nP21766_3547780\nBelow is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.\nThe annual OTE (On Target Earning) range for this position for candidates located in Canada is between:\n$122,000—$168,000 USD\nThe Okta Experience\nSupporting Your Well-Being \nDriving Social Impact \nDeveloping Talent and Fostering Connection + Community\nWe are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.\nOkta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.\nIf reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.\nNotice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. 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