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Confirmed on the employer's own hiring board on Sep 23, 2026. First seen by Alion on Sep 22, 2026. OKX scores A on the Alion truth index.

Overview
Company
Impact
Profile match

OKX

OKX is a global cryptocurrency exchange and Web3 technology company founded in 2017 and among the largest venues by trading volume. It offers spot, margin, futures, options and perpetual swap markets across hundreds of digital assets, alongside earn products, copy trading and institutional custody and prime services. The company also runs one of the most used self-custodial wallets and a decentralised exchange aggregator that connects to dozens of chains, and it operates the OKB token and the X Layer network, with major operational hubs in Singapore, Hong Kong, Dubai and San Jose.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

What You’ll Be Doing

  • Service Excellence: Provide concierge-level support, rapid response to issues, and proactive guidance (market intel, platform tips).

  • Client Management: Manage a portfolio of top-tier clients, serving as their main point of contact, advocating for them internally, and ensuring their needs are met promptly.

  • Strategy & Collaboration: Partner with Product, Marketing, Risk, and Compliance teams to champion client growth and a seamless experience.

  • Events & Networking: Represent the brand at exclusive events to strengthen loyalty and attract new business

What We Look For In You

  • Bachelor degree or above

  • 3+ years of growth/operation experience in the Cryptocurrency space

  • Experience with analytical tools and reporting such as Google Analytics and Amplitude

  • Effective communication and sense of urgency to aid clients and internal satisfaction

  • Fluency in Mandarin

Perks &Benefits

  • Competitive total compensation package

  • L&D programs and Education subsidy for employees' growth and development

  • Various team building programs and company events

  • More that we love to tell you along the process!

Notice:

All official OKXvacancies are published on this website.While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

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