{"id":1959175,"url":"https://alion.io/job/old-mutual-limited-administrator-payment","title":"Administrator- Payment","company":{"id":5366,"name":"Old Mutual Limited","domain":"oldmutual.com","url":"https://alion.io/company/oldmutual","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":69,"ghost_share":0,"stale_share":0.362,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Legal","role_family":"Legal","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":27000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"closed","first_seen_at":"2026-10-06T14:34:40Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-19T04:13:39Z","board_verified":false,"closed_at":"2026-10-19T04:13:39Z","days_open":12,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":12},"description":"Let's Write Africa's Story Together!\nOld Mutual is a firm believer in the African opportunity and our diverse talent reflects this.\nJob Description\nThis role applies expert knowledge in the administration of retail retirement funds, specifically in relation to Section 37C of the Pension Funds Act, which governs the distribution of death benefits. The incumbent leverages in-depth understanding of legislation, regulatory requirements, and retail retirement fund products to manage and resolve complex beneficiary allocation cases. Responsibilities include interpreting legal provisions, ensuring compliance, and addressing technical challenges of an operational nature. The role is individually accountable for delivering accurate and timely outcomes through own efforts.Documentation Processing\nPerform complex administrative tasks in accordance with SLA parameters, in a processing environment\nFollows standardised processes in line with normal business functioning\nProvides a service to our deceased members family\nResponds to immediate administrative requirements\nDelivers on daily production standards\nQuality Assurance\nPerforms quality checks on own work\nAdhere to service and quality standards\nWorking as part of a team and assisting others when required Relationship Building\nBuild strong partnerships with internal staff in order to provide good service \nEnsure all issues are proactively and smoothly resolved, keeping customers informed and providing good service\nCollaborates and networks effectively with others and achieve results\nClient Service Delivery \nMakes outbound calls in accordance with predetermined schedules and gathers relevant information. \nReceives inbound calls \nFinalises call at point of contact where possible \nDeals with clients queries via telephone in adherence with productivity standards\nEffective Communication Skills\nProfessional Written and Verbal Communication\nInformation Processing and Responsiveness\nCompliance \nAdheres to service and quality standards\nRequirements: Skills, Qualifications and Experience\n Matric (essential)\n Post-matric qualification in administration, finance, or related field (advantageous)\n Experience in retirement fund administration (preferably 1-2 years)\n Basic understanding of the Pension Funds Act, with exposure to Section 37C processes (advantageous)\n Knowledge of Old Mutual products and administrative processes (e.g., Greenlight, Max Income, Max Investment, Mass Foundation Market and others)\n Familiarity with Old Mutual systems (AWD, BANCS, BIZAGI, EMS, OMUNET, etc.)\n Computer literacy (MS Office) with accurate typing and document handling skills\nCore Competencies\nExcellent verbal and written communication skills - able to respond to queries promptly and professionally\nAbility to work under pressure and adapt to a changing environment\nHigh attention to detail and accuracy\nGood judgment and problem-solving skills\nTeam-oriented with strong interpersonal skills\nDeadline-driven and results-focused\nAbility to process information and provide clear, structured feedback\nAdditional Role-Specific Competencies\n Working knowledge of Section 37C and related legislation (Divorce Act, Maintenance Act, POPIA, TCF)\nAbility to identify beneficiaries and verify supporting documentation\nBasic case analysis and drafting skills for allocation recommendations\nStrong governance and record-keeping discipline\nAbility to handle sensitive information ethically and confidentially\nNumeracy skills for benefit calculations and reconciliations\nSkills\nAction Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource SchedulingCompetencies\nCollaboratesCommunicates EffectivelyDrives ResultsEnsures AccountabilityPlans and AlignsTech SavvyEducation\nMatriculation Certificate (Matric)Closing Date\n14 October 2026 , 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.\nThe Old Mutual Story!","description_format":"text","description_chars":4182,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Property & Casualty Insurance","Asset Management & Funds","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-06T14:34:40Z"},{"event":"close","at":"2026-10-19T04:13:39Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/old-mutual-limited-administrator-payment","json_url":"https://alion.io/job/old-mutual-limited-administrator-payment.json","meta":{"generated_at":"2026-10-19T04:17:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2422,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5366},"rest":"https://alion.io/mcp/rest/get_company?id=5366"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fold-mutual-limited-administrator-payment"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fold-mutual-limited-administrator-payment"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fold-mutual-limited-administrator-payment"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/old-mutual-limited-administrator-payment\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fold-mutual-limited-administrator-payment"}]}