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Location
In office (Windhoek)
Seniority
Senior · 5+ years exp
Overview
Company
Impact
Profile match
Old Mutual Limited is a major pan-African financial services group headquartered in Cape Town, South Africa, with origins dating back to 1845. The company provides a broad range of retail and corporate financial solutions, including life and short-term insurance, asset management, personal loans, and digital banking across more than 10 countries in Africa and Asia. Operating as a publicly traded enterprise listed on multiple stock exchanges - including the Johannesburg Stock Exchange - it stands as one of the largest and most established financial institutions on the African continent.

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Provides specialist support to high volumes of customers, handling complex queries Provides expert product and service knowledge that may lead to large sales generation.

Minimum Requirements:

  • Namibian citizen;
  • NQF Level 7 Tertiary qualification in Finance &/or Accounting;
  • Completed Chartered Accountant articles will be an added advantage;
  • 5 Years of working experience in reinsurance and/or financial reporting in the insurance industry;
  • Knowledge of the short-term insurance industry will be beneficial;
  • Proficiency in MS Office, and data analysis and visualization tools;
  • Experience working in Agile environments;
  • Excellent numerical ability required;
  • Ability to work under pressure;
  • Ability to work independently, be proactive and provide strategic insight;
  • Excellent written and verbal communication as well as organisational skills;
  • Exceptional interpersonal relationship skills;
  • Excellent time management skills required; and
  • Strong team player, capable of stepping in other roles.

Job Description:

  • Ensure accurate recording, reconciliation, and reporting of all reinsurance transactions.
  • Improve oversight of reinsurance balances, recoverables, payables, and treaty settlements.
  • Enhance compliance with internal controls, accounting standards, and audit requirements.
  • Actively monitor outstanding recoveries from reinsurers.
  • Ensure timely collection of reinsurance claims and settlements.
  • Reduce aged balances and improve working capital management.
  • Provide accurate and timely management information relating to reinsurance performance.
  • Support statutory, regulatory, and group reporting requirements.
  • Improve transparency of reinsurance costs, recoveries, and profitability.
  • Provide financial analysis on reinsurance arrangements, treaty performance, and recoverability trends.
  • Support underwriting, actuarial, and finance teams with data-driven insights.
  • Contribute to optimisation of reinsurance structures from a financial perspective.
  • Establish dedicated ownership and accountability for reinsurance accounting activities.
  • Strengthening the integrity of OMSIC's financial reporting.
  • Enhancing management of reinsurance assets and liabilities.
  • Supporting efficient recovery of reinsurance claims.

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Skills

Consultative Selling, Customer Complaint Management, Customer Feedback Management, Customer-Focused, Customer Relationship Management (CRM) Software, Customer Service, Customer Service Operations, Customer Understanding, Data Management, Digital Consumer Engagement, Identifying Sales Opportunities, Probing Questions, Sales Data Management, Strengthening Customer Relationships, Upselling

Competencies

Action OrientedCollaboratesCommunicates EffectivelyCustomer FocusDecision QualityDirects WorkInterpersonal SavvyManages Complexity

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

08 September 2026 , 23:59

The Old Mutual Story!

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