OM Bank - Senior Legal Advisor Consumer & Product (Banking)

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

The role is responsible for end-to-end legal ownership of consumer-facing matters within a newly formed bank. This includes drafting and maintaining all customer-facing terms and disclosures, embedding legal support into product development, managing legal risk arising from marketing activity and promotions, and supporting operational legal matters in a lean legal environment.

The role requires a commercial, hands-on legal advisor who can balance regulatory compliance, customer fairness and commercial delivery at pace.

KEY RESULT AREAS

Consumer-Facing Terms & Customer Documentation

• Draft, review and maintain:
  • Product-specific Terms and Conditions
  • General banking terms and notices
  • Related customer disclosures
• Ensure documents are:
  • Legally compliant
  • Written in clear, plain language
  • Defensible from a conduct and regulatory perspective
• Own ongoing updates arising from legislative and regulatory change.

2. Product Development & Legal Risk Advisory

• Act as alegal partner to product teams from ideation through launch.
• Identify and articulate legal, regulatory and conduct risks in product design.
• Providepractical risk-mitigation strategies that enable delivery.
• Support governance processes for product approvals.

3. Marketing, Promotions & Competitions

• Review and advise onmarketing material, customer communications and campaigns.
• Advise on the structuring and execution ofcompetitions, promotions and incentives.
• Draft and approve competition rules and promotional terms.
• Partner with Marketing, Compliance and Risk to ensure compliant innovation.

4. Litigation Support, Subpoenas & Legal Notices

• Review and assess subpoenas, court documents and legal notices.
• Determine response obligations and engagement strategy.
• Coordinate with external counsel where required.
• Ensure appropriate internal escalation and record-keeping.

5. Regulatory Change & Jurisprudence Monitoring

• Monitor material changes in:
  • Consumer and banking legislation
  • Regulatory standards and guidance
  • Relevant case law and emerging jurisprudence
• Translate developments into clear, actionable guidance for the business.
• Support proactive risk management and regulatory readiness.

6. Broader Legal Support (Lean Team Model)

• Support broader commercial and operational legal matters as required, including:
  • Third-party and technology agreements
  • Outsourcing and supplier arrangements
• Contribute flexibly to team delivery during peak periods.

ROLE REQUIREMENTS

• Admitted Attorney of the High Court of South Africa.
• Strong experience (typically5-10+ years) within:
  • Banking, financial services or consumer finance
• Demonstrated experience:
  • Drafting customer-facing terms and disclosures
  • Advising on consumer protection and credit regulation
  • Working closely with product and marketing teams
• Sound working knowledge of:
  • NCA, CPA, TCF and related conduct requirements
  • Regulatory and compliance frameworks applicable to banks
• In-house experience in a regulated environment strongly preferred.

Key Competencies

• Commercial judgement and pragmatism
• Ability to operate with pace and ambiguity
• Strong stakeholder engagement and influence
• Ownership mindset in a lean operating model
• Ability to translate legal complexity into business-friendly guidance
• Strong ethical grounding and customer-first approach

Skills

Adaptive Thinking, Change Management, Client Management, Computer Literacy, Data Compilation, Executing Plans, Legal Practices, Managerial Accounting, Numerical Aptitude, Oral Communications, Policies & Procedures, Presenting Solutions, Professional Presentation, Servant Leadership, Writing

Competencies

Builds Effective TeamsBusiness InsightCollaboratesCommunicates EffectivelyEnsures AccountabilityInstills TrustManages AmbiguityManages Complexity

Education

Bachelors Degree (B)

Closing Date

17 September 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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