{"id":4026197,"url":"https://alion.io/job/olenex-account-support","title":"Account Support","company":{"id":2491792,"name":"Olenex","domain":"olenex.com","url":"https://alion.io/company/olenex","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rotterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-10T10:27:17Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T16:58:31Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Olenex, we supply a broad portfolio of high-quality edible oils and fats to customers worldwide. With thirteen strategically located refineries across Europe, we produce a wide range of liquid and tropical oils. Our team of specialists works closely with both food and non-food producers to deliver tailor-made ingredients that meet specific needs.\nBeyond production, we are active in trading and sourcing raw materials to strengthen our offering in the oil and fats industry. Sustainability and fair trade are at the heart of what we do. Through our #SharedResponsibility initiative, we build integral partnerships and work toward a 100% sustainable supply chain.\nWe also believe in investing in our people. At Olenex, you’ll find opportunities for career development, training, and contribution within a dynamic and challenging environment where your impact truly matters.\nWe are currently looking for an detail-oriented & experienced\nAccount Support\nto join our team at the Central Post office in the heart of Rotterdam.\nAs part of our Account Support team, you support the commercial team by managing customer accounts, contracts, and essential business data. You ensure accurate administration, coordinate documentation, provide reporting and insights. You act as a key link between Sales and internal stakeholders. Your proactive mindset and attention to detail help drive operational excellence and business success.\nRequirements\nOutlook of your responsibilities:\nManage and maintain customer contracts, including contract creation, amendments, and washouts in internal systems.\n\nEnsure accurate and timely administration of commercial agreements and pricing information.\n\nPrepare, generate, and distribute contract balance reports, market reports, and other customer-related analyses.\n\nSupport Account Managers with reporting, customer account administration, and commercial data management.\n\nMonitor and update market and pricing data to support commercial decision-making.\n\nAct as a key link between Sales and internal departments to ensure excellent customer service and sales support.\n\nCoordinate and maintain the company's document management processes and systems.\n\nIdentify opportunities for process improvements and contribute to optimizing ways of working.\n\nProvide ad hoc reporting, analysis, and administrative support to the commercial team as required.\n\nHelp ensure the successful execution of customer agreements while supporting sales volume growth and customer satisfaction.\n\nWho are you?\nYou hold a Bachelor’s degree in Business Administration, Commercial Economics, International Business, Business Communication or a related field; or you have an equivalent experience\n\nMin. 3 years of working in a comparable role (Administrative, Commercial or Account Support) within a dynamic environment\n\nBasic commercial understanding and affinity with sales and customer account management, ideally within F&B industry\n\nStrong interest in vegetable oils & fats industry\n\nStrong knowledge of Microsoft Office (Excel) & experience in using ERP systems (preferably SAP)\n\nFluent in English; Dutch, German and/or any other European language is a plus\n\nExcellent communication skills, both written and verbal\n\nTeam player who is trustworthy, proactive and capable of building strong relationships with internal and external stakeholders\n\nSolution-oriented mindset, with ability to manage multiple priorities and identify process improvements.\n\nWhat we offer you:\nEnthusiastic colleagues from all over the world\n\nA competitive salary and multiple development options\n\n13th month salary\n\n30 days of leave per year\n\nPension scheme fully paid by Olenex\n\nThe possibility to work 1 day from home\n\nWorking from home allowance\n\nWe offer discount on health insurance and fitness\n\nSounds interesting? We are looking forward to receiving your application!","description_format":"text","description_chars":3858,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Process Manufacturing","Food Ingredients"],"lifecycle":[{"event":"open","at":"2026-11-10T16:58:31Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:0","win:early"],"computed_at":"2026-11-10T17:49:24Z"},"pay":null,"html_url":"https://alion.io/job/olenex-account-support","json_url":"https://alion.io/job/olenex-account-support.json","meta":{"generated_at":"2026-11-10T17:49:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7006,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2491792},"rest":"https://alion.io/mcp/rest/get_company?id=2491792"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Folenex-account-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Folenex-account-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Folenex-account-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/olenex-account-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Folenex-account-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4026197}},{"tool":"search_jobs","arguments":{"company":"olenex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4026197},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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