{"id":2538237,"url":"https://alion.io/job/oliver-content-operations-production-manager","title":"Content Operations & Production Manager","company":{"id":640,"name":"OLIVER","domain":"oliver.agency","url":"https://alion.io/company/oliver-agency-south-africa","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":7,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":100000,"period":"year","method":"role_country_seniority_unknown","sample_n":168},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Edge AI","optional":false}],"status":"live","first_seen_at":"2026-10-14T13:52:36Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T22:10:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. \nAs a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. \nRole: Content Operations & Production Manager\nLocation: Arese, Milan (Italy)\nEmployment: permanent\nAbout the Role\nWe are looking for a Content Operations & Production Manager to support the local Content & Production function for a leading consumer packaged goods manufacturer.\nYou will manage day-to-day content and production operations across TVC, digital, print, eCommerce, and shopper marketing. Working with marketers, media teams, creatives, and production partners, you will translate media plans and audience insights into clear content requirements, efficient workflows, and high-quality production delivery.\nThis is a content operations and production coordination role, focused on planning, briefing, stakeholder management, vendor coordination, and delivery governance. While an understanding of content production is important, you will not be creating content yourself.\nContent Operations | Production Management | Marketing Operations | Campaign Delivery | Vendor Management | Media Planning | Project Management | Stakeholder Management\nWhat You Will Be Doing\nManage content order forms and production requests, ensuring requirements are clear, purposeful, and strategically aligned.\nReview content briefs for creative requirements, specifications, formats, timelines, budgets, media placement, audience targeting, and campaign objectives.\nAnalyze media plans, audience insights, and performance data to identify content opportunities and gaps.\nMaintain asset matrices to ensure the right content is created for each channel and placement.\nFlag unclear, conflicting, or misaligned requests and escalate issues when strategic guidance is needed.\nAct as the primary operational contact for assigned production projects, keeping stakeholders informed of progress, risks, and timelines.\nCoordinate internal teams, clients, and production vendors to resolve bottlenecks and deliver work efficiently.\nGuide marketers through production workflows and support their use of BOS workflow technology.\nHelp marketers strengthen brief writing and establish best-in-class briefing frameworks with content-at-scale partner leads.\nSupport production planning with insights into vendor capabilities, costs, timelines, and production constraints.\nRecommend improvements to workflows, processes, and vendor coordination.\nMaintain knowledge of channel specifications, production best practices, and talent and usage rights.\nWhat You Need to Be Great in This Role\nSolid experience in production management and content creation execution.\nStrong understanding of how media plans and specifications translate into production requirements.\nExperience delivering content across integrated marketing channels.\nStrong briefing, project management, vendor management, and stakeholder communication skills.\nAbility to interpret media, audience, and performance information to inform content decisions.\nExcellent organization, attention to detail, and problem-solving skills.\nAbility to manage competing priorities, identify risks, and escalate issues appropriately.\nA collaborative, proactive, and solutions-focused approach.\nPlease Note\nThis is not a hands-on content creation role. We are not looking for copywriters, designers, social media managers, content creators, or candidates whose experience is primarily focused on producing creative assets themselves.\nThe role is focused on planning, briefing, coordination, stakeholder management, vendor relationships, and ensuring content is delivered efficiently and effectively across multiple markets and channels.\nReq ID:18841\n#LI-JP1 #LI-Midsenior #Onsite \nOur values shape everything we do: \nBeAmbitious to succeed \nBe Imaginative to push the boundaries of what’s possible \nBe Inspirational to do groundbreaking work \nBe always learning and listening to understand \nBe Results-focused to exceed expectations \nBe actively pro-inclusive and anti-racist across our community, clients and creations \nOur recruitment process does not employ artificial intelligence for selection. We use AI to support efficiency and consistency, not to replace human judgement. Candidate evaluation and selection are conducted without AI-supported screening or decision-making. We are committed to a fair, thoughtful, and equitable experience for every candidate.\nOLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. \nOLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. 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