{"id":3444676,"url":"https://alion.io/job/ollo-pato-kasutamasakusesu","title":"【パート】カスタマーサクセス","company":{"id":2675490,"name":"Ollo","domain":"ollo.jp","url":"https://alion.io/company/ollo-jp","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HRMOS","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1600,"max":1800,"currency":"JPY","period":"hour","gross":null,"usd_annual":22000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false}],"status":"live","first_seen_at":"2026-10-22T07:09:04Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-11T04:56:10Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"ものづくりの仕事を、ワクワクで溢れさせる\n日本の製造業では、いまもなお負担の大きい作業が人の手に委ねられています。\nそこに人手不足が重なり、現場の負担はさらに増し、\n本来もっと時間を注ぐべき「創造的な仕事」に専念できない状況が生まれています。\n私たちは、この「きつい・大変な仕事」をAIによって自動化することで、\n人が本来の「ものづくり」に専念できる未来をつくります。\nワクワクする仕事で溢れた製造業。\nそれこそが、Olloが目指すものづくりの未来です。\n株式会社Ollo（オロ）\n東京大学 松尾研究室発のAIスタートアップです。\n株式会社Olloは、日本のAI研究を牽引する東京大学・松尾研究室のメンバーを中心に、2019年2月に設立されたスタートアップです。世界最先端のAI技術を追求するエンジニアチームと、製造現場を知り尽くした経験豊富なビジネスチームが一体となり、「最先端のAI技術」を「現場で使えるソリューション」として提供しています。\n仕事内容\n顧客サポート業務で、チャットによる問合せ対応をお任せします\n業務内容\nマニュアルに沿ったチャットでの顧客対応（既存顧客のみ）\n問合せ内容の整理、データ入力・分析\n営業チームへのフィードバック共有\n商談スケジュールの調整\n事業開発部のチームで協力しながら業務を進めるため、困ったときもすぐに相談できる環境です。\n落ち着いた雰囲気の職場で、長く安定して働きたい方におすすめです\n※事業開発部は12名のチームで、女性は3名在籍しています\n.･こんな会社です･.\n会長や社長をはじめ、エンジニアやバックオフィスなど全メンバーと距離が近く、業務の相談も雑談もフラットに話せる環境です。\n気軽な食事会、BBQ、スポーツイベントなども定期的に開催しているので、\nご都合に合わせて自由に参加いただけます\n必須要件\n・基本的なPCスキル・メール・電話対応\n＜下記のいずれか＞\n・顧客サポート（メール/チャット/電話対応）の経験\n・営業事務、またはそれに準ずるご経験\n歓迎要件\n・各種システムを使ったデータ管理のご経験\n（HubSpot/Sansan/マネーフォワードなど）\nこんな方におすすめ\n・仲間のサポートが好きな方\n・日々の問合せ業務を着実にこなすことが好きな方\n・ベンチャーならではの変化の多い環境や臨機応変な対応が好きな方\n職種 / 募集ポジション\nパートカスタマーサクセス\n雇用形態\nアルバイト・パート\n給与\n時給 1,600円 〜 1,800円\n勤務地\n113-0033 東京都文京区本郷2丁目38番16号 いちご本郷Village703\n会社情報\n会社名株式会社Ollo\n代表者\n代表取締役CEO 川合健斗\n設立年月\n2019年2月20日\n従業員数\n20名\n本社所在地\n東京都文京区本郷２丁目38番16号 いちご本郷Village703\n業種\nソフトウェア/インターネット","description_format":"text","description_chars":1214,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-29T07:03:55Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.695,"p_room":0.9,"age_days":19,"expected_fill_days":39,"reasons":["conf:0","win:mid"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":22000,"is_top_pay":false},"html_url":"https://alion.io/job/ollo-pato-kasutamasakusesu","json_url":"https://alion.io/job/ollo-pato-kasutamasakusesu.json","meta":{"generated_at":"2026-11-11T06:01:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8329,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2675490},"rest":"https://alion.io/mcp/rest/get_company?id=2675490"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Follo-pato-kasutamasakusesu"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Follo-pato-kasutamasakusesu"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Follo-pato-kasutamasakusesu"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ollo-pato-kasutamasakusesu\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Follo-pato-kasutamasakusesu"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3444676}},{"tool":"search_jobs","arguments":{"company":"ollo.jp","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3444676},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}