{"id":3797085,"url":"https://alion.io/job/olly-olly-account-manager","title":"Account Manager","company":{"id":6655,"name":"Olly Olly","domain":"ollyolly.com","url":"https://alion.io/company/olly-olly","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States","Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Ads","optional":false},{"name":"HubSpot","optional":false}],"status":"live","first_seen_at":"2026-11-05T05:54:25Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T14:28:49Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About Olly Olly\nReady to roll up your sleeves and help transform local marketing forever? At Olly Olly, we’re blending technology and real-world expertise to empower businesses across the U.S. like never before.\nWe believe small businesses are the backbone of our economy. That’s why we’re on a mission to provide them with tools, strategies and insights that help them rank higher, generate high-quality leads, get calls and reviews, and, above all, grow sustainably, without the hassle.\nThe Olly Olly platform complements our hands-on service perfectly: it’s no-nonsense, easy-to-use software that helps local businesses streamline operations and contact management, drive leads, stabilize cash flow and maximize revenue with minimal effort, so they can reclaim their time to focus on what they do best.\nOur Vision\nWe aim to be the ultimate all-in-one platform for small business growth, allowing owners to manage every part of their business efficiently and effortlessly.\nOur journey began as an agency and we’ve already helped thousands of clients succeed. Now, we’re embracing an exciting new chapter: becoming a SaaS-first company. By combining hard-earned human expertise with AI and automation, we’re creating affordable solutions that give business owners peace of mind while driving measurable success.\nWhy We Need You\nAs an Account Manager, you will wield the power to forge unbreakable alliances with our esteemed clientele. Your mission will be to delve deep into the hearts and minds of these visionaries, comprehending their unique needs, and becoming their unwavering beacon of triumph with our unparalleled products and services.\nThe Impact You’ll Have\nMaintain a portfolio of 150-175 small business clients, serving as their primary point of contact, strategic growth partner, and trusted advisor.\n\nDrive a SaaS-first mentality across your book of business by proactively pushing product adoption, software training, and consistent application usage to ensure long-term client stickiness and loyalty.\n\nDisplay a highly proactive growth approach by identifying opportunities to upsell and cross-sell essential digital solutions, specifically focusing on expanding client engagement through Google Ads campaigns, including Local Services Ads (LSA) and Pay-Per-Click (PPC).\n\nMeticulously monitor client platform usage, login frequencies, and product engagement data alongside performance metrics to identify churn risks early and implement targeted retention initiatives.\n\nProvide exceptional customer service and continuous support primarily over the phone by executing up to 25 intentional, value-driven outbound calls per day to maintain strategic alignment.\n\nRemain ahead of ever-changing digital marketing trends, platform updates, and competitive landscapes to provide invaluable, consultative insights that keep your clients positioned as market leaders.\n\nConduct monthly check-ins to gather feedback, address complex account challenges promptly, and translate technical advertising results into clear, ROI-driven business value for small business owners.\n\nFoster seamless collaboration with cross-functional technical teams (SEO, Paid Media Specialists, Product Teams) to resolve client issues efficiently and optimize integrated marketing strategies.\n\nWhat We Really Need From You\nA proven track record of cultivating and nurturing client relationships in high-volume, customer-centric roles (such as account management or customer success) within an agency or software environment.\n\nA SaaS-first growth mindset with the ability to advocate for technology, drive software adoption, and consult non-technical small business owners on the benefits of digital workflows.\n\nCommercial acumen and prior upselling or consultative sales experience, demonstrating the ability to confidently identify needs and pitch digital advertising solutions like Google Ads (PPC & LSA).\n\nA strong conceptual understanding of modern digital marketing, including search engine visibility and ever-changing digital trends, with a curiosity to continuously upskill.\n\nStrong oral and written communication skills, with a heavy emphasis on active listening, empathy, and translating complex \"marketing jargon\" into actionable business insights.\n\nHighly adaptable with strong critical thinking, organizational, and time-management skills to effectively balance a large book of business alongside shifting operational priorities.\n\nCRM proficiency (e.g., HubSpot) to accurately track client interactions, manage pipelines, and maintain impeccable systems of record.\n\nA genuine passion for entrepreneurship and a profound comprehension of the unique challenges and opportunities that local small business owners navigate.\n\nWhat You’ll Love About Working at Olly Olly\nBase salary + monthly bonus based on performance\n\nHybrid Environment: Perfect blend between in-office collaboration & WFH\n\nSchedule: Monday to Friday, 8AM-5PM EST\n\nMedical, Dental, and Vision Insurance\n\n401(k) Retirement Plan\n\nMental Health & Wellness plans\n\nGrowth-oriented culture: Join an inclusive, international and innovative team where your contributions make a tangible difference.\n\nWhy Choose Us?\nJoin us during this pivotal transition as we transform from an agency to a human-centric SaaS provider. Your ideas, strategies and solutions will directly impact the success of small businesses. And our own growth! Let’s shape the future of small business growth together! Apply now to join a team that’s as committed as they are supportive of each other.","description_format":"text","description_chars":5521,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Search Engine Optimization (SEO)","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-11-05T09:55:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":27,"reasons":["conf:1","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/olly-olly-account-manager","json_url":"https://alion.io/job/olly-olly-account-manager.json","meta":{"generated_at":"2026-11-09T14:31:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19899,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6655},"rest":"https://alion.io/mcp/rest/get_company?id=6655"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Folly-olly-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Folly-olly-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Folly-olly-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/olly-olly-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Folly-olly-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3797085}},{"tool":"search_jobs","arguments":{"company":"ollyolly.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3797085},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}