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Salary
$242k – $292k per year
Location
Remote/Hybrid (New York, United States)
Seniority
Senior
Employment
Full-Time
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Olo

Olo is a SaaS company that builds software for restaurants and food brands to manage and grow their digital ordering and delivery operations. Its products sit at the point where a customer places an order, a restaurant fulfils it, and the business needs to keep the experience consistent across channels. In practice, that means helping restaurant groups handle online ordering, delivery integration, and the operational workflows that sit behind high order volumes, while also supporting the data and reliability requirements that come with taking payments and routing orders accurately.

Sr. Director, Engineering, Olo Inc., New York, NY.

Manage multiple teams to influence cross-technical & business decisions, ensuring alignment between eng execution & company-wide goals. Expand from domain-specific focus to include cross-functional oversight, aligning multiple teams & setting direction at a higher level, shaping cross-functional strategy. Align engineering teams w/ the product roadmap by collaborating w/ product leadership, proactively identifying dependencies, & ensuring strategic initiatives are successfully executed. Continuously evaluate & drive process improvements, integrating innovative best practices to enhance efficiency, scalability, & business outcomes. Lead cross-functional collaboration to meet key bus obj & resolve team obstacles. Provide technical direction for architectural decisions, ensuring systems are scalable, secure, & optimized for long-term success across internal & customer-facing platforms. Drive proactive resolution of high-priority technical issues, streamlining escalation & coordination across teams to minimize business impact. Manage technical risks, incl ensuring systems have backup, failover, & disaster recovery plans.

Min req: Bachelor’s in Comp Sci, Software Eng, or related field & 5 yrs exp, incl 5 yrs exp w/ following: scaling distributed systems & cloud-based platforms; using Cloud technologies including AWS (S3, SNS, SES, API Gateway), Kubernetes, ArgoCD, Working in Python, Ruby, Node, PHP, & .Net; using software development lifecycle, DevOps, security, & compliance best practices; planning & executing software platform changes w/ min disruption to clients/ongoing activity; utilizing Queue mechanisms incl RabbitMQ, SQS, Kafka; analyzing, assessing, & communicating software implementation options according to various IT environments; working w/ Databases incl Postgres, DynamoDB, & MySQL; using tools incl Datadog, Logstash, ElasticSearch, Docker, Redis; designing & executing plans for software installations; using & monitoring software distribution channels, techniques & auto-recovery tools; integrating & communicating across applications, databases, & platforms.

Telecommuting Optional - May work from any location within normal commuting distance subject to company hybrid work policy. Salary: $242,000-$292,000/yr.

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