{"id":2641238,"url":"https://alion.io/job/olt-account-manager","title":"Account Manager","company":{"id":2271388,"name":"OLT","domain":"olt.com","url":"https://alion.io/company/olt-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Lombard, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":99000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1468},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Multimodal AI","optional":false}],"status":"live","first_seen_at":"2026-10-15T04:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-23T04:20:16Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Account Manager\nLombard, IL\n\nAbout Odyssey Logistics\nOdyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.\nToday, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term partnership. \n\nWhat Sets Us Apart:\nOur work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.\nOur culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.\nAt Odyssey, you are not just part of a company; you are part of building what comes next.\n\nThe Role: \nWork Model: Onsite/Hybrid\nWork Schedule: Monday – Friday, Standard Business Hours\nTravel Requirements: Yes; minimal local travel to other Odyssey offices may occasionally be required\nSupervisory Responsibilities: No \nReports to: Sr. VP, Intermodal \n*All applicants must be currently authorized to work in the United States. No relocation allowance will be considered unless specifically addressed.\n\nSummary / Primary Role:\nThe Account Manager is responsible for maintaining quality control in operations. The primary responsibility is to emit confidence in our service and satisfy our valued customers. The Account Manager will strive to not only meet but exceed the expectations on service, communication, and relationship management. The Account Manager oversees customer accounts and will be accountable for the direction of operational performance, shipment profitability, and developing operational enhancements while taking responsibility for all aspects of each shipment from the point of pickup to final delivery.\n\nWhat You’ll Do:\nCustomer relationship management serving as the primary point of contact\nClearly understand the customers business requirements, objectives, and expectations\nOversee and coordinate daily shipments to ensure accurate and timely fulfillment\nCoordinate with internal stakeholders to develop customer and operational SOPs\nEnsure all customer expectations are met and exceeded\nIdentify opportunities for account expansions and cross selling throughout the entire Odyssey portfolio of services\nOptimize transportation costs and routings to lower costs and enhance service\nCollaborate with commercial leads to manage all new customer and lane onboardings\nDevelop and provide daily, weekly, monthly, and ad hoc reports\n\nWhat You Bring:\nHigh School Diploma or GED required; college degree preferred\nAt least 3 years of transportation experience in a similar role; intermodal and/or rail experience is preferred\nStrong interpersonal and communication skills, both verbal and written\nHigh level of proficiency with Microsoft Office products, specifically Excel\nFamiliarity with transportation operations reporting tools preferred\nProven ability to work in a fast-paced environment\nGood attention to detail\nHighly motivated with ability to multi-task and manage time effectively\n\nCompensation & Schedule Details:\nBase Pay Range: $75,000 to $90,000/year\nBonus Eligible: Yes\nCommission Eligible: No\n\nAs required by applicable Pay Transparency laws, Odyssey provides a range of minimum compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be lower or higher in different markets.\nNo relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.\n\nBenefits:\nWe offer a comprehensive and competitive compensation and benefits package, including:\n• A choice of medical plans with FSA and HSA options• Dental Insurance• Vision Insurance• Company-paid Life and Disability Insurance• 401(k) Plan with Company Match• Paid Time Off (PTO) and Company Holidays• Employee Assistance Program• Company Health & Wellness Program• Discounts with Preferred Vendors\n At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways. All employment decisions are based on merit, without regard to race or ethnicity, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by federal, state, or local law. \n\nVisit us at: www.OdysseyLogistics.com/careers","description_format":"text","description_chars":5785,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-15T18:56:10Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.85,"p_room":1,"age_days":8,"expected_fill_days":46,"reasons":["conf:1","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/olt-account-manager","json_url":"https://alion.io/job/olt-account-manager.json","meta":{"generated_at":"2026-10-23T08:51:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14264,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2271388},"rest":"https://alion.io/mcp/rest/get_company?id=2271388"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Folt-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Folt-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Folt-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/olt-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Folt-account-manager"}]}