{"id":1210152,"url":"https://alion.io/job/olyfit-asutamaasakusesumaneejaa","title":"カスタマーサクセスマネージャー","company":{"id":2677911,"name":"Polyfit","domain":"polyfit.jp","url":"https://alion.io/company/polyfit","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HERP","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":4500000,"max":12000000,"currency":"JPY","period":"year","gross":null,"usd_annual":76236},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2024-10-04T04:50:35Z","employer_posted_date":"2024-10-04","last_verified_at":"2026-10-26T01:56:42Z","board_verified":true,"closed_at":null,"days_open":751,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":751},"description":"文科省が推進する政策分野でのカスタマーサクセス職種立ち上げ\nDescription\npolyfitのカスタマーサクセス職は、顧客課題を深く理解し、ユーザー一人ひとりの成功体験をつくること。そしてpolyfitのプロダクトを通した顧客課題の解決を図ることが求められます。polyfitは発展途上のサービスですので、サービス改善のためにプロダクト開発チームにユーザーの声をフィードバックすることも重要です。\n地域や学校周りのデジタル化をサポートすることのできる大変難易度が高くも意義のあるポジションです。\nRequirements\npolyfitのカスタマーサクセス職は、顧客課題を深く理解し、ユーザー一人ひとりの成功体験をつくること。そしてpolyfitのプロダクトを通した顧客課題の解決を図ることが求められます。polyfitは発展途上のサービスですので、サービス改善のためにプロダクト開発チームにユーザーの声をフィードバックすることも重要です。\n地域や学校周りのデジタル化をサポートすることのできる大変難易度が高くも意義のあるポジションです。\nPreferred Experiences\n・SQL等を用いたデータ分析能力\n・地域社会の組織カルチャー変革に関するノウハウを有していること\nWe are looking for\n・地域社会や学校に対する強い興味があること\nWorking Conditions\nSalary\n450万円~1,200万円 + ストックオプション\nLocation\n東京本社、大阪支社、愛知支社\nJob Type\n正社員\nWork hours\nProbation period\nBenefits","description_format":"text","description_chars":710,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T03:43:54Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long 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