Operations Manager

Omacart • Commerce • Delivery • 4 days ago
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Salary
≈ $16k – $43k per year (Estimated)
Location
In office (Port Harcourt)
Employment
Full-Time

First seen by Alion on Oct 7, 2026.

Overview
Company
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Profile match

Omacart

We exist to give you back your time one delivery at a time. Omacart is the on-demand platform connecting you to the stores you love, with personal shoppers who pick, pack, and deliver your essentials.
omacart.com • Port Harcourt • UTC+01:00 • FMCG & Consumer Brand Groups • Delivery

Key Responsibilities:

  • Oversee day-to-day marketplace operations and order fulfilment
  • Lead shopper onboarding, training, scheduling, and performance management
  • Coordinate retail partner onboarding and operational readiness
  • Improve fulfilment quality, order accuracy, substitutions, and delivery performance
  • Develop and document SOPs and operational processes
  • Lead continuous improvement initiatives that improve speed, quality, and cost efficiency
  • Develop and monitor operational KPIs and dashboards
  • Use data and operational insights to improve business performance
  • Work closely with Product, Engineering, Customer Care, Business Development, Finance, Marketing, and People

Preferred Background:

  • Experience in technology, e-commerce, grocery delivery, logistics, mobility, retail operations, or marketplace businesses is an advantage. Familiarity with operational analytics, fulfilment, last-mile delivery, process improvement, and distributed team management is also valuable.
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