{"id":1639689,"url":"https://alion.io/job/omakai-general-manager-omakai","title":"General Manager - OMAKAI","company":{"id":2513004,"name":"OMAKAI sushi Restaurant","domain":"omakai.com","url":"https://alion.io/company/omakai","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-14T18:10:08Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-22T23:36:32Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"About OMAKAI\nOMAKAI is a traditional sushi restaurant with one aim: to be known for blowing people's minds. Everything we do rests on three guarantees: warm rice for contrast, crispy nori for texture, and kind service. Every guest, every visit.\nWe serve high-quality traditional sushi at an accessible price, and we are growing across South Florida and expanding to other cities nationally with our full-service restaurants and hand roll bars. We aim to hold ourselves to a five-star hotel standard in a casual dining room, which means the details matter here more than they do in most restaurants.\nWe treat every guest with genuine kindness and focus heavily on execution. Our team runs on accountability, reliability, and doing what we say we will do.\nPosition Overview\nWe are seeking an exceptional General Manager with at least five years of restaurant experience, including at least two years running a restaurant as a General Manager or Assistant General Manager. Japanese or sushi restaurant experience is a plus but not required.\nThe General Manager runs the whole restaurant. You will lead, manage, and hold the entire team accountable, including the Assistant General Manager and Floor Managers, drive results against the restaurant's key metrics, own training and development for the staff, and keep operational, safety, and sanitation standards in compliance on every shift. You are also the link between the restaurant and upper management and HR. We are looking for someone who leads by example rather than by title, motivates instead of commands, recognizes and develops talent, and knows what excellence looks like on a busy floor.\nResponsibilities\nLeadership and Team Accountability\nLead, manage, and hold all restaurant staff accountable, including the Assistant General Manager and Floor Managers\nSet the tone for performance, culture, and standards on every shift\nLead by example on the floor, jumping in to bus, run food, or take a table when the team needs it\nMotivate rather than command, delegate clearly, and prioritize the work that matters most\nRecognize talent and develop your strongest people toward their next seat\nWhen something is not done right, check first whether the request was clear and whether the person was trained before assigning blame\nFloor Manager Duties\nPerform all responsibilities of the Floor Manager seat, stepping onto the floor whenever service calls for it\nMonitor front-of-house operations in real time, including expo, seating, food running, and pacing, and keep those functions coordinated\nMaintain visibility across the dining room throughout service and step in to resolve guest issues\nRe-balance sections, adjust staffing, and reset the pace of service when volume shifts\nHold the room to standard, catching a wobbly table, misaligned chairs, or a slow section before a guest notices\nKPI and Scorecard Adherence\nTrack and drive performance against the restaurant's key metrics, including labor, sales, guest satisfaction, and operational targets\nReview scorecards regularly with the management team and course correct when the numbers are off track\nIdentify operational issues early and work several layers of solutions before escalating\nDeliver results through a tough stretch, and report performance honestly, including a bad month\nEmployee Training and Development\nLead onboarding and ongoing development for all front-of-house staff\nOwn training standards, sign off on staff readiness, and track checklist completion\nCoach in the moment and deliver correction respectfully and to the point, rather than barking orders\nIdentify growth opportunities for high performers and build them toward their next seat\nOperational Standards and Compliance\nOversee inventory controls, safety protocols, sanitation compliance, maintenance needs, and restaurant systems\nEnforce company staff policies, dress code, and service standards on every shift\nAddress violations promptly, document recurring issues, and follow through until they are resolved\nOwn inventory counts, vendor orders, and receiving, and make sure discrepancies or shortages are corrected immediately\nWalk the restaurant with a five-star hotel eye, correcting lighting, cleanliness, and service gaps before a guest notices\nHR and Upper Management Communication\nEnsure HR policies and compliance requirements are met at the restaurant level\nServe as the primary point of contact between the restaurant and upper management and HR\nEscalate issues, report performance, and relay updates in a timely manner\nHandle cash, comps, and disciplinary decisions in line with company procedures\nQualifications\nFive years of restaurant experience required, including at least two years running a restaurant as a General Manager or Assistant General Manager\nExperience leading a full management team, holding staff accountable during peak volume, and owning results against a set of targets\nManager, alcohol serving, and sexual harassment prevention certifications required, and all can be obtained during training. We cover the cost of all three certificates once you pass the 90-day probation mark\nJapanese cuisine or sushi restaurant knowledge is a plus but not required\nFull open availability, including nights, weekends, and holidays\nAble to learn and memorize the entire menu in detail, including ingredients, preparation, presentation, and pairings\nComfortable with scheduling, labor and inventory tracking, cash handling, and a point-of-sale system, including basic math under pressure\nFinancially literate, able to read sales and labor reports, build a schedule to budget, and manage food and beverage cost\nCommunicates clearly and calmly with guests, teammates, and upper management, even during a rush\nHigh school diploma or equivalent preferred but not required\nReliable transportation to and from the restaurant\nMust be legally authorized to work in the United States\nWorking Conditions\nIndoor dining room environment in a restaurant that handles fish, seafood, vegetables, fruits, wheat products, rice, dry seaweed, sauces, and many other food and beverage products\nCandidates with food allergies must inform management during the application process\nNoise levels vary depending on how busy the restaurant is\nStanding and walking the floor for long periods, with some bending and kneeling to reach items such as plates, spoons, sauces, and beverages\nModerate tray handling and lifting, up to 30 pounds, including receiving and moving deliveries\nPre-bussing and bussing tables, running food, and resetting the dining room when the team needs support\nManeuvering between tables and corners in a full dining room\nTime split between the floor and administrative work such as scheduling, inventory, and reporting\nCharacteristics We Value\nGenuinely kind, treating a dishwasher and an upper manager with the same respect\nReliable without exception, early, prepared, and accountable for the result\nDetail-oriented, walking the room with a five-star hotel eye for lighting, cleanliness, and service gaps\nComposed and decisive under pressure, steady when the room is busy and something breaks\nResourceful, working several layers of solutions before escalating\nMotivating rather than authoritarian, leading by example as a matter of instinct\nHonest and accountable, sharing mistakes and numbers openly\nTeam first, developing your people and giving credit where it belongs\nCore Values\nHospitality from the heart, applied to your team as much as your guests. You lead with humility, treat a dishwasher and an upper manager with equal respect, and deliver hard feedback as an act of care rather than criticism.\nBe Reliable. You set the standard by being early, prepared, and accountable. When a shift or a month goes badly, you own it to upper management instead of making excuses.\nBlowing Minds. A five-star hotel mentality in a casual room, where mediocrity bothers you. You correct lighting, cleanliness, and service gaps instinctively, and you hold every shift to warm rice, crispy nori, fresh fish, and impeccable service.\nMake It Happen. Several layers of solutions before you escalate. When the restaurant is short-staffed or a system breaks, you jump on the floor personally and still deliver the numbers in a tough stretch.\nNo Drama. You stay cool under pressure, shut down gossip and drama right away, and keep the room positive. When a decision does not go your way, you move on gracefully.\nBuild Trust. You operate in the open, sharing mistakes and numbers honestly with the team and upper management. You never cut corners to protect your image.\nThis May Not Be the Right Fit If\nYou think the job is mainly being present and putting out fires\nYou are indecisive or aloof, or you let ego get in the way of the team\nYou would rather not lead, delegate, or prioritize the work that actually moves the restaurant\nYou treat guests as if they are simply there and do not enjoy interacting with people\nYou lead by authority rather than motivation, and you let complaints, gossip, or dark energy sit until morale drops\nYou want the title and the pay but not the pressure of owning the team, the numbers, and the hard decisions\nYou are a strong floor operator but have never owned results, developed a team, or handled compliance and HR, and confrontation is not something you do well\nCompensation & Benefits\n$75,000 to $85,000 base depending on experience\nQuarterly bonuses depending on performance and hitting store targets\nPaid time off\nSick days\nAdditional personal unpaid time off\nMedical and other insurance reimbursements\nDaily meal when working\n$500 monthly credits for personal use at any of our locations\n50% meal discount if credits run out\nPaid manager, alcohol serving, and sexual harassment prevention trainings after passing 90-day probation period\nFree parking\nFlexible scheduling\nA dedicated onboarding and training program\nEqual Opportunity Employer\nOMAKAI is an equal opportunity employer. This employer must notify all applicants of their rights under federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.","description_format":"text","description_chars":10098,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Quarterly bonuses"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:52:23Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.758,"p_room":0.55,"age_days":37,"expected_fill_days":37,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/omakai-general-manager-omakai","json_url":"https://alion.io/job/omakai-general-manager-omakai.json","meta":{"generated_at":"2026-10-23T00:32:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":918,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2513004},"rest":"https://alion.io/mcp/rest/get_company?id=2513004"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fomakai-general-manager-omakai"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fomakai-general-manager-omakai"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fomakai-general-manager-omakai"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/omakai-general-manager-omakai\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fomakai-general-manager-omakai"}]}