{"id":1435797,"url":"https://alion.io/job/omen-solutions-architect","title":"Solutions Architect","company":{"id":2335166,"name":"Omen","domain":"omen.ai","url":"https://alion.io/company/omen-ai","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":148000,"max_usd":282000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":474},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-06-26T05:32:17Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-09-30T05:53:03Z","board_verified":true,"closed_at":null,"days_open":96,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":96},"description":"Solutions Architect\nSan Francisco · Go-to-Market\nWho We Are\nOmen AI is building the diagnostic layer for the world's most critical infrastructure.\nWe're looking for an exceptional Solutions Architect to become the technical backbone of our go-to-market team. This is not a traditional GTM role. You'll work directly with the CEO and our founding sales team to win our most strategic accounts, shape how we bring the product to market, and build the repeatable processes that help us scale.\nThe right candidate combines deep data center domain expertise with the instincts of a great salesperson and the rigor of a great engineer. You are equally comfortable doing a live demo in front of a facilities team, architecting an integration with a customer's DCIM platform, or pressure-testing a deployment plan for a multi-GW colocation environment.\nThe Role\nAs Omen's first Solutions Architect, you will own the technical dimension of every strategic deal. You'll partner closely with Sales to understand customer environments, design solutions that fit them precisely, and earn the trust of the engineers and facilities teams who ultimately decide whether to buy.\nThis role spans the full customer lifecycle - from first technical conversation through proof of concept, deployment planning, and post-sale expansion. You'll also serve as the primary conduit between our customers and our product team, helping to shape the product roadmap based on the most critical needs of data center operators.\nThis role is ideal for someone who has lived and breathed data center infrastructure - whether as a practitioner, a DCIM/monitoring vendor, or a critical environments consultant - and is ready to apply that expertise in a high-velocity startup environment.\nCore Responsibilities\nOwn the Technical Sales Motion\nLead all technical pre-sales activity: discovery, solution design, product demonstrations, and proof-of-concept engagements for enterprise data center accounts.\nPartner with Account Executives to qualify opportunities, develop win strategies, and navigate complex multi-stakeholder environments spanning facilities, IT, and procurement.\nRespond to RFPs and RFIs as necessary, with technically rigorous, commercially compelling proposals.\nDesign Solutions That Actually Work\nArchitect deployment plans tailored to customer environments - accounting for power topology, cooling architecture, rack density, out-of-band connectivity, and change management constraints.\nDesign and validate integration architectures between Omen's platform and customer DCIM systems (Nlyte, Sunbird, Vertiv, Schneider EcoStruxure, and others).\nDefine data flows, alerting configurations, and API integration patterns that align with how each customer's operations team actually works.\nBe the Trusted Technical Advisor\nBuild deep, credible relationships with facilities engineers, critical environments managers, and infrastructure architects at target accounts.\nSpeak fluently across the buyer committee - translating uptime and PUE impact for facilities teams, integration architecture for IT, and TCO/ROI for procurement and finance.\nPosition Omen as a thought leader in data center monitoring, not just a vendor.\nDrive Post-Sale Success & Expansion\nStay engaged after the deal closes - supporting hardware deployment, onboarding, and initial platform configuration to ensure customers realize value quickly.\nConduct regular business reviews with key accounts, surfacing expansion opportunities and flagging churn risk early.\nBuild relationships that turn initial deployments into enterprise-wide programs, particularly with the technical buyers within our key accounts.\nShape the Product from the Field\nServe as the primary voice of the customer to Omen's product and engineering teams, translating field feedback into prioritized, well-structured requirements.\nIdentify patterns across customer environments that reveal product gaps, integration opportunities, and new use cases.\nHelp build the technical enablement materials - integration guides, deployment playbooks, demo environments - that will scale the SA function as the team grows.\nRequirements\n8-10 years of experience in a technical role with meaningful exposure to data center infrastructure - as a practitioner, a vendor selling into data centers, or a critical environments consultant.\nDeep familiarity with data center operations: power (PDU, UPS, kW/rack, PUE), cooling (CRAC/CRAH, hot/cold aisle containment, liquid cooling), and environmental monitoring.\nExperience with DCIM platforms (Nlyte, Sunbird, Vertiv, Schneider EcoStruxure, or similar) - either as a user, an implementer, or an integration partner.\nComfort with hardware deployment in live data center environments, including change management processes and maintenance window protocols.\nStrong command of integration patterns: REST APIs, SNMP, Modbus, BACnet, webhooks, and similar protocols common in OT/IT convergence environments.\nProven ability to earn the trust of highly technical buyers - facilities engineers, infrastructure architects, and critical environments teams - who are skeptical of sales-forward approaches.\nExcellent communication skills, with the ability to adapt your register from hands-on technician to VP of Infrastructure to procurement lead in the same account.\nHigh agency and comfort operating with limited structure in a fast-moving startup environment.\nWhat Success Looks Like\nWithin your first year, you will:\nWin Omen's first cohort of marquee data center accounts and establish our technical reputation in the market.\nBuild a repeatable pre-sales playbook - discovery framework, demo environment, PoC structure, integration architecture templates - that scales as the SA team grows.\nEstablish trusted advisor relationships with the technical buyers at our top accounts.\nDeliver a clear, prioritized product feedback loop that meaningfully shapes Omen's roadmap.\nBecome the internal expert on data center customer environments, helping the broader team sell and serve this vertical more effectively.\nBenefits\n100% medical, dental & vision coverage (for you)\nFlexible PTO\nWFH setup stipend\nRelocation support to San Francisco\nFree food & snacks\nDaily in-office lunch provided\nDon't meet every bullet but excited about what we're building? Apply anyway. The data center domain is hard to fake, but we care more about judgment and drive than a perfect resume","description_format":"text","description_chars":6402,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-29T03:09:50Z"}],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.449,"p_room":0.28,"age_days":96,"expected_fill_days":48,"reasons":["conf:15","win:tail","crowd:"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/omen-solutions-architect","json_url":"https://alion.io/job/omen-solutions-architect.json","meta":{"generated_at":"2026-10-01T04:51:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4398,"day_limit":5000,"remaining_today":602,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}