{"id":3312147,"url":"https://alion.io/job/omers-associate-director-process-engineering","title":"Associate Director, Process Engineering","company":{"id":704288,"name":"OMERS","domain":"omers.com","url":"https://alion.io/company/omers","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":122000,"max":188000,"currency":"CAD","period":"year","gross":null,"usd_annual":134070},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-27T11:33:33Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Choose a workplace that empowers your impact.\nJoin a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be - and deliver - your best.\nWe are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.\nJoin us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.\nDon’t just work anywhere - come build tomorrow together with us.\nKnow someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.\nRole Summary\nThis is an opportunity to play a leading role in shaping how work gets done across OMERS. As part of the Data and Technology team, the Associate Director, Process Engineering will lead the Process Engineering practice while driving complex, high-impact transformations across the Investments, Corporate and Real Estate groups. Reporting to the Director, Process Engineering, Automation and Business Intelligence, this role will lead a team of Process Engineers, build strong partnerships across the organization and proactively identify opportunities to simplify, reimagine and transform end-to-end processes.\nThe role will be central to enabling AI and technology-led transformations. This means developing a strong understanding of current-state processes, challenging existing ways of working and designing simpler, reimagined future states. The Associate Director will help ensure AI, automation, analytics and other technology-enabled solutions solve the right problems and deliver meaningful, sustainable business outcomes.\nYou will be responsible for:\nLead, coach and develop a team of Process Engineers, providing direction and oversight across a portfolio of process transformation initiatives.\nProactively identify, shape and prioritize process transformation opportunities, including those enabled by AI, automation and analytics, by understanding business priorities, pain points and where workflows can be simplified or reimagined to deliver meaningful business value.\nLead complex, cross-functional process transformations from problem definition and current-state analysis through future-state design, implementation, adoption and benefits realization.\nConduct in-depth, end-to-end process analysis to challenge existing ways of working, identify root causes and assess upstream and downstream dependencies across technology, data, roles and controls, using these insights to design simplified, reimagined future-state processes.\nEnable AI and technology delivery by establishing a clear understanding of current processes, simplifying and reimagining workflows, identifying opportunities for AI, automation and analytics, and defining how solutions should integrate into future ways of working.\nBuild strong relationships and partnerships across business, technology and transformation teams, positioning Process Engineering as a trusted partner in solving complex business problems and enabling technology outcomes.\nPartner with business and technology delivery teams to translate process opportunities into actionable solutions and implementation requirements.\nArchitect resilient technology support models that define support ownership, operating processes, service levels, escalation paths, performance measures and governance to enable effective and sustainable operations.\nLead operational readiness and change management activities by assessing impacts, preparing teams and processes for implementation, supporting adoption and embedding sustainable new ways of working.\nProvide strategic direction and oversight for automation initiatives, ensuring opportunities are appropriately prioritized, solutions are applied to simplified and reimagined processes, and delivery aligns with business priorities.\nManage priorities, capacity, delivery quality, risks and benefits realization across multiple concurrent Process Engineering initiatives.\nMature the Process Engineering practice by owning the delivery methodology, standards, tools and ways of working, ensuring engagements are practical, outcome-focused and appropriately scaled.\nRequired Skills & Experience\nSignificant experience in process engineering, business transformation, operational excellence, or management consulting.\nDemonstrated experience leading complex, cross-functional process analysis, process transformation, and future-state design.\nDemonstrated experience enabling digital transformation and technology-enabled change, translating business and process needs into practical solutions and sustainable outcomes.\nExperience leading, coaching and developing Process Engineers, Business Analysts, consultants or comparable transformation professionals.\nStrong capability in process discovery, root-cause analysis, process simplification, workshop facilitation and translating findings into actionable future-state designs.\nExperience enabling AI or technology delivery by establishing process understanding, assessing process readiness and shaping how solutions integrate into end-to-end workflows.\nStrong capability in operational readiness, operational excellence and change management, including assessing impacts, preparing teams and processes for implementation, supporting adoption and sustaining new ways of working.\nDemonstrated ability to build trusted relationships, influence senior stakeholders and create alignment across business and technology partners.\nStrong strategic, judgment, problem-solving, communication and prioritization skills.\nPreferred Skills & Experience\nExperience in financial services, investments, pension management or another complex and regulated environment.\nExposure to AI-enabled solutions, intelligent automation, workflow platforms, process mining and business intelligence capabilities.\nKnowledge of ITIL principles and practices for service management, support model design and operational governance.\nExperience establishing or maturing a Process Engineering, Operational Excellence or transformation practice.\nRelevant post-secondary education or professional designations in business, engineering, technology, process improvement or a related discipline.\nWe believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 4 days per week.\nThis posting is for an existing vacancy.The expected salary range for this position is $122,000.00 - $188,000.00 per year.You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans - details on these elements of compensation are included within OMERS & Oxford offer letters.\nAs one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work - and the members we proudly serve.\nFrom hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.\nArtificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.","description_format":"text","description_chars":8187,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Retirement plans"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Chemical Engineering","Real Estate","Pension & Sovereign Wealth Funds"],"lifecycle":[{"event":"open","at":"2026-10-27T03:45:24Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":19,"reasons":["conf:18","velocity","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":134070,"is_top_pay":false},"html_url":"https://alion.io/job/omers-associate-director-process-engineering","json_url":"https://alion.io/job/omers-associate-director-process-engineering.json","meta":{"generated_at":"2026-10-28T06:41:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8962,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":704288},"rest":"https://alion.io/mcp/rest/get_company?id=704288"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fomers-associate-director-process-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fomers-associate-director-process-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fomers-associate-director-process-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/omers-associate-director-process-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fomers-associate-director-process-engineering"}]}