{"id":1640573,"url":"https://alion.io/job/omilia-solution-enterprise-consultant-anz","title":"Solution Enterprise Consultant - ANZ","company":{"id":4632,"name":"Omilia","domain":"omilia.com","url":"https://alion.io/company/omilia","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":89,"open_postings":14,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":["AU","NZ"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":198000,"period":"year","method":"role_country_seniority_unknown","sample_n":27},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"NLP","optional":false},{"name":"AWS","optional":true},{"name":"Rest API","optional":true},{"name":"WebRTC","optional":true}],"status":"live","first_seen_at":"2026-10-01T22:05:23Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-24T05:26:50Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"The Solution Enterprise Consultant ANZ is a senior pre-sales technical expert responsible for demonstrating, architecting, and validating Omilia's conversational AI platform for enterprise prospects across Australia and New Zealand (ANZ) and where required across APAC. The role partners closely with Enterprise Account Executives covering the ANZ region to win complex deals by deeply understanding customer requirements and designing compelling, technically rigorous solutions. The role is also responsible for ensuring a smooth handover from sales to delivery and supporting the delivery team.\nAccountabilities\nOwn the technical pre-sales process for assigned enterprise opportunities in ANZ, from discovery through proof-of-concept and proposal.\nAccountable for the technical quality and accuracy of all solution designs, demonstrations, and proposals presented to ANZ enterprise prospects.\nResponsible for building trusted technical advisor relationships with prospective client technical and business stakeholders across the ANZ region.\nAct as the voice of the customer internally - translating prospect technical requirements into product feedback for Engineering and Product teams.\nKey Responsibilities\nLead technical discovery with ANZ enterprise prospects to understand their contact centre architecture, integration landscape, and conversational AI requirements.\nDesign and deliver customised demonstrations, proof-of-concepts (POCs), and solution prototypes for ANZ opportunities.\nDevelop technical sections of RFP/RFI responses, proposals, and SOW documents.\nBuild and maintain demo environments, scripts, and technical assets for the pre-sales library.\nPartner with ANZ Account Executives to develop win strategies and identify technical champions within prospect accounts.\nRespond to technical due diligence, security questionnaires, and architecture reviews from prospects.\nProvide feedback to Product and Engineering on ANZ enterprise prospect requirements and competitive gaps.\nSupport customer-facing events, webinars, and industry conferences with technical presentations.\nHand over from sales to deployment and support the delivery team\nRequirements\nRequired:\n5-8 years of experience in pre-sales, solutions engineering, or technical consulting for enterprise SaaS or AI platforms.\nDeep familiarity with contact centre technology, CCaaS platforms (Genesys, Avaya, NICE, Cisco, etc.), and telephony architecture.\nExperience with conversational AI, NLU/NLP, IVR, or voice automation technologies.\nAbility to prototype and demonstrate solutions in a live technical environment.\nStrong understanding of enterprise integration patterns (APIs, REST, SIP, WebRTC).\nExcellent presentation and technical communication skills - able to translate complex AI concepts for non-technical stakeholders.\nConsultative mindset - listens first, then designs solutions.\nCollaborative partner to Sales and capable of navigating complex internal and external stakeholder dynamics.\nCurious and self-driven - keeps pace with rapidly evolving AI capabilities.\nComfortable with ambiguity and complex, long-cycle enterprise sales environments.\nBachelor's degree in Computer Science, Engineering, or a related technical field.\nFluency in English required; additional languages a strong advantage.\nNice to have:\nPrior experience supporting enterprise sales cycles in Australia and/or New Zealand.\nHands-on experience with major CCaaS platforms such as AWS Connect, Genesys Cloud, NICE CXone, or RingCentral.\nFamiliarity with Omilia's platform or competing conversational AI platforms.\nDomain expertise in a vertical such as Banking, Insurance, Utilities, Healthcare, or Telco.\nOmilia Note\nContribute actively and effectively as an integrated team member.\nAct as an Omilia ambassador in all interactions.\nBenefits\nCompetitive compensation;\nLong-term employment with the working days vacation;\nDevelopment in professional growth (courses, training, etc);\nBeing part of successful cutting-edge technology products that are making a global impact in the service industry;\nProficient and fun-to-work-with colleagues;\nApple gear\nOmilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.","description_format":"text","description_chars":4726,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"},{"name":"New Zealand","iso":"NZ","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Speech & Audio AI","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-01T22:05:23Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.826,"p_room":0.9,"age_days":22,"expected_fill_days":56,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/omilia-solution-enterprise-consultant-anz","json_url":"https://alion.io/job/omilia-solution-enterprise-consultant-anz.json","meta":{"generated_at":"2026-10-24T07:55:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11756,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4632},"rest":"https://alion.io/mcp/rest/get_company?id=4632"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fomilia-solution-enterprise-consultant-anz"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fomilia-solution-enterprise-consultant-anz"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fomilia-solution-enterprise-consultant-anz"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/omilia-solution-enterprise-consultant-anz\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fomilia-solution-enterprise-consultant-anz"}]}