General Maintenance Engineer | Class 3

Overview:

To ensure a safe, efficient, well-maintained hotel environment while providing maintenance services to guests in a courteous, professional and engaging manner.

Responsibilities:

· Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, painting, etc)

· Perform preventative maintenance responsibilities on all guest rooms as assigned

· Maintain all mechanical items in guest rooms and public areas.

· Work as a team to keep the back of house areas and equipment in safe, good working order.

· Clean all work areas after completing job.

· Assists mechanics and external contractors in repairs of hotel property and equipment.

· Completion of all assigned work orders and daily tasks.

· Receive direction for house calls via radio.

· Have a thorough understanding of Omni fire alarm procedures and other emergencies.

· Have a thorough understanding of Omni Hotel rules and regulations.

· Have a thorough understanding of OSHA rules and regulations.

· Be familiar with all hotel amenities and hotel facilities

· To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing)

· Maintain 4 - Star/4 – Diamond Standards of guest service

· Aid guests in locating other areas of the hotel (walk them to destination if possible)

· Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.

· Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.

· Effectively operate computer, two-way radio, power and hand tools required to complete responsibilities.

· Deliver personalized, memorable guest experiences by utilizing the Power of One

· Perform other duties | special projects as assigned by Engineering Management

Qualifications:

· Excellent customer service and problem-solving skills

· Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.

· Maintain a professional business appearance, attitude, and performance

· Prior building maintenance experience and/or relevant technical training

· Walk, stand, climb, bend, reach over-head, squat and kneel for long periods at a time, as the position requires constant motion. Crawling for short periods of time.

· Move, lift, carry and push items weighing up to 50-100lbs without assistance. Candidates must be able to utilize step stools and ladders effectively.

. Must have a valid Virginia License