{"id":2204829,"url":"https://alion.io/job/omni-hotels-resorts-rooms-controller","title":"Rooms Controller","company":{"id":1755037,"name":"Omni Hotels & Resorts","domain":"omnihotels.com","url":"https://alion.io/company/omnihotels","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":100,"open_postings":302,"ghost_share":0,"stale_share":0,"repost_share":0.007,"time_to_fill_p50_days":25,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bretton Woods, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":142000,"period":"year","method":"role_country_seniority_unknown","sample_n":12606},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-09T04:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-26T22:08:26Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Benefits\nComprehensive healthcare coverage with options for medical, dental, and vision plans.\nPaid time off for relaxation and rejuvenation.\nFinancial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).\nA great voluntary benefits program that includes critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.\nSupport services including an Employee Assistance Program (EAP)\n\nResort Discounts\nComplimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)\n25% off Food & Beverage (excluding alcohol)\n25% off Retail\n25% off Spa Services\nDiscounts on Ski & Golf Rentals, Canopy Tours, and other activities\n\nOverview: \nThe main purpose of the Rooms Controller is to control the house the same day and short term. This person must assure that overbooking in room categories is reconciles and that room are reserved as efficiently as possible. The objective is to promote operations and marketing goals of maximizing revenue and guest satisfaction. \nEssential Functions: \nTo be thoroughly acquainted with all check-in policies and procedures.\nEnsure Select Guests, VIPS, American Express, and “chase the edit” are assigned and upgraded appropriately.\nTo be thoroughly acquainted with all check-out policies and procedures.\nTo be familiar with guest scenarios.\nTo be familiar with all technical equipment related to the Front Desk.\nReview group resumes and note information in Log Book on the appropriate day.\nReview and clear all flags and respond to emails timely. \nTo be familiar with all hotel facilities.\nMust have complete understanding of room type availability and knowledge of transferring reservations to and from Bretton Arms and Main Hotel.\nTo be familiar with all hotel facilities.\nMust have complete understanding of room type availability.\nTo be familiar with the inter-relationship between the different departments, especially Housekeeping and Room Service.\nUnderstands and complete the Rooms Controller Checklist daily.\nEnsure Duplicate Check is completed.\nMust have full understanding of Select Guest Program\nMust be able to train new Front Desk Associates.\nManage all daily room changes.\nUnderstand the Reservations restrictions board.\nMust be able to run desk in short staff situations\nMust have complete understanding of blocking the house.\n\nQualifications:\nAttention to detail.\nExcellent communication skills.\nExcellent organizational skills.\nMust be able to multi-task.\nMust have knowledge of computer systems such as Opera PMS system, Canary, Teams, and Outlook\nMust be pleasant, friendly, and respectful of internal and external guests.\nMust be available to work flexible hours to include nights, weekends, and holidays.","description_format":"text","description_chars":2950,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-09T22:49:43Z"}],"visa":[],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":1,"p_active":0.708,"p_room":0.9,"age_days":17,"expected_fill_days":25,"reasons":["conf:2","win:mid","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/omni-hotels-resorts-rooms-controller","json_url":"https://alion.io/job/omni-hotels-resorts-rooms-controller.json","meta":{"generated_at":"2026-10-26T22:18:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30197,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1755037},"rest":"https://alion.io/mcp/rest/get_company?id=1755037"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fomni-hotels-resorts-rooms-controller"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fomni-hotels-resorts-rooms-controller"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fomni-hotels-resorts-rooms-controller"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/omni-hotels-resorts-rooms-controller\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fomni-hotels-resorts-rooms-controller"}]}