{"id":2286204,"url":"https://alion.io/job/omni-hotels-resorts-spa-concierge","title":"Spa Concierge","company":{"id":1755037,"name":"Omni Hotels & Resorts","domain":"omnihotels.com","url":"https://alion.io/company/omnihotels","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":100,"open_postings":286,"ghost_share":0,"stale_share":0,"repost_share":0.003,"time_to_fill_p50_days":26,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Scottsdale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":47000,"period":"year","method":"role_country_seniority_unknown","sample_n":3022},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T07:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-29T21:59:57Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":36},"description":"Spa Concierge \n\nOverview: \nYou will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. You will be responsible for scheduling spa appointments and maximizing spa service opportunities. You will be responsible for communicating spa promotions with guests and associates, up-sell, and provide tours of the spa. \n\nResponsibilities: \nCheck guests in and out according to Omni standards \nSchedule spa appointments and accurately confirm them in accordance with Omni Hotels & Resorts Moments of Service. \nUp-sell, cross-sell, and pre-sell services and products. \nProvide tours of the spa and offer/serve beverages as needed. \nAssist in maintaining presentation and cleanliness of the spa and all of its areas. \nCommunicate spa promotions with guests. \n\nQualifications: \nAbility to accurately and efficiently input information into computer systems. \nAbility to prioritize, organize and follow up all responsibilities. \nAbility to work a flexible schedule to include nights, weekends and holidays. \nAbility to stand for an 8 hour shift. \nAbility to communicate effectively. \nPrevious customer service experience. \nPrevious cashiering experience is preferred. \nHigh school diploma or equivalent. \nAbility to lift, carry, push, pull 30 lbs. \nMust have unexpired TABC – or obtain upon hire. \n\n*Hourly pay + included commission from gratuity pool *","description_format":"text","description_chars":1521,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-11T14:04:31Z"},{"event":"close","at":"2026-10-19T23:46:39Z"},{"event":"reopen","at":"2026-10-22T03:09:12Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two 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