{"id":3795877,"url":"https://alion.io/job/omnia-training-instructor-fleet-management-assistant-junior-service-writer-program","title":"Instructor – Fleet Management Assistant / Junior Service Writer Program","company":{"id":4513139,"name":"Omnia Training","domain":"omniatraining.ca","url":"https://alion.io/company/omnia-training","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Education","role_family":"Education","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["St. Albert, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-29T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-10T01:09:48Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Instructor - Fleet Management Assistant / Junior Service Writer Program\nLocation:Omnia TrainingSt. Albert, AB\nJob Type:Full-time, fixed-term contract\nSchedule:Monday to Friday, 7:30 a.m. to 4:00 p.m.\nWork Location:In person\nJob Overview\nOmnia Training is seeking an experienced and engaging Contract Instructorto deliver our 10-week Fleet Management Assistant - Junior Service Writer Programat our St. Albert training facility.\nThis opportunity is suited to an industry professional with experience in fleet maintenance, service writing, service advising, automotive administration, or shop operations who is interested in helping adult learners build practical, job-ready skills.\nThe successful candidate will deliver classroom instruction, demonstrations, practical exercises, role-playing activities, and workplace simulations using Omnia’s approved curriculum and training resources.\nSchedule and Contract Details\nMonday to Friday \n7:30 a.m. to 4:00 p.m. \n30-minute unpaid lunch \n10-week instructional contract \nIn-person delivery at Omnia Training in St. Albert \nDaytime availability throughout the full contract is required \nAreas of Instruction\nThe instructor will deliver training related to:\nFleet maintenance administration and shop workflow \nJunior service writer and service advisor responsibilities \nWork orders and documentation standard \nCustomer intake and appointment scheduling \nRepair estimates and customer authorization \nService updates and invoice review \nCustomer service and difficult conversations \nPreventive maintenance and OEM service schedules \nParts purchasing, procurement, and vendor management \nInventory, receiving, backorders, and returns \nFleet Maintenance Pro or similar maintenance software \nExcel-based fleet tracking and KPI reporting \nCVIP/CVID compliance tracking awareness \nGPS, telematics, and maintenance alerts \nMechanical terminology and basic automotive systems \nPractical work simulations and employment preparation \nResponsibilities\nDeliver engaging classroom instruction and practical learning activities \nFollow Omnia’s approved curriculum and daily training schedule \nExplain fleet and service-department processes in a clear and accessible manner \nDemonstrate real-world work orders, customer intake, maintenance scheduling, and parts processes \nFacilitate role-plays, case studies, group exercises, and workplace simulations \nCreate a professional, respectful, and inclusive learning environment \nMonitor attendance, participation, and student progress \nAdminister written, practical, and performance-based assessments \nProvide constructive feedback and additional support to participants \nMaintain accurate attendance, assessment, and program records \nCommunicate student concerns and progress to Omnia’s training team \nWork closely with Omnia’s Training Operations Director and program staff \nMaintain an organized and professional classroom environment \nPreferred Qualifications\nRelevant experience in fleet maintenance, service writing, service advising, automotive administration, parts, or shop operations \nStrong understanding of repair orders, maintenance scheduling, parts processes, and service-department workflow \nExperience using fleet-management, service-management, or repair-tracking software \nProficiency with Microsoft Office, particularly Excel \nStrong communication, organization, and customer-service skills \nAbility to explain technical concepts to entry-level adult learners \nPrevious teaching, workplace training, facilitation, coaching, or mentorship experience is an asset \nJourneyperson automotive experience is considered an asset but is not required \nExperience working with diverse learners and employment-training participants is an asset \nValid driver’s license and reliable transportation \nIdeal Candidate\nThe ideal candidate is:\nPatient, approachable, and comfortable working with adult learners \nOrganized and dependable \nConfident delivering both technical and customer-service content \nAble to connect curriculum with real workplace examples \nComfortable providing feedback and supporting different learning needs \nCommitted to maintaining a safe, respectful, and inclusive classroom \nHow to Apply\nPlease submit your resume and a brief introduction outlining your relevant industry and instructional experience. We thank all applicants for their interest. 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