{"id":1592763,"url":"https://alion.io/job/omnicell-supervisor-credit-collections","title":"Supervisor, Credit & Collections","company":{"id":176630,"name":"Omnicell","domain":"omnicell.com","url":"https://alion.io/company/omnicell","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":84,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pittsburgh, United States","Atlanta, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":105000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":110},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"closed","first_seen_at":"2026-09-25T21:02:20Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-10T03:50:15Z","board_verified":false,"closed_at":"2026-10-10T03:50:15Z","days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"Why Join Omnicell?\nAt Omnicell, we are transforming the future of healthcare through innovative solutions that improve operational efficiency and patient outcomes. As an AR Supervisor, Credit & Collections, you will play a critical leadership role in optimizing revenue cycle processes, strengthening payer relationships, and ensuring accurate reimbursement for pharmacy services. This opportunity combines team leadership, process improvement, analytics, and cross-functional collaboration, allowing you to make a meaningful impact while growing your expertise in healthcare reimbursement and accounts receivable operations.\nWhat You'll Do\nAs an AR Supervisor, Credit & Collections, you will lead key payer-facing accounts receivable processes while supporting the success of the SPS Collections team.\nPrimary Impact\nDrive operational excellence across payer collections, remittance processing, and reimbursement workflows to improve cash flow, reduce outstanding receivables, and support successful onboarding of new pharmacy locations.\nKey Responsibilities\nLead the establishment, maintenance, and optimization of Electronic Remittance Advice (ERA/835) and Electronic Funds Transfer (EFT) processes with third-party payers.\nOversee new store implementation activities, ensuring timely setup of payer portals, Medicaid and Medicare access, dispensing system permissions, reconciliation services, and required file integrations.\nPartner with insurance carriers, third-party payers, and reconciliation vendors to resolve missing remittance information and payment issues.\nConduct detailed accounts receivable reviews at the claim level, identifying, researching, and resolving outstanding balances using third-party AR platforms.\nPerform liability reviews and resolve open liabilities through effective analysis and follow-through.\nInvestigate payment discrepancies, identify root causes, and implement corrective actions to improve reimbursement accuracy.\nResolve approved deductions through appropriate adjustment entries and manage unauthorized deductions in accordance with established procedures.\nConvert paper Explanation of Benefits (EOB) documentation into electronic formats for upload and reconciliation within AR systems.\nDevelop, maintain, and analyze reports, dashboards, and spreadsheets to monitor performance and identify trends.\nSupport continuous process improvement initiatives that enhance reimbursement outcomes, operational efficiency, and team effectiveness.\nStay current on healthcare reimbursement regulations, pharmacy billing requirements, and industry best practices through ongoing professional development and training.\nEnsure strict adherence to HIPAA requirements, company policies, and regulatory standards regarding confidentiality and data privacy.\nWho You Are\nMinimum Qualifications\nHigh school diploma or GED equivalent.\n1+ year of experience in Accounts Receivable, medical billing, healthcare reimbursement, or a related revenue cycle function.\nExperience working with financial applications, databases, spreadsheets, and word processing software.\nWorking knowledge of claims processing, payer reimbursement practices, and healthcare revenue cycle operations.\nStrong analytical and problem-solving skills with the ability to investigate and resolve complex discrepancies.\nEffective verbal and written communication skills, including the ability to professionally interact with payers, vendors, customers, and internal stakeholders.\nStrong attention to detail with demonstrated ability to manage multiple priorities in a fast-paced environment.\nIntermediate Microsoft Excel and data entry skills.\nAbility to maintain confidentiality and comply with HIPAA and regulatory requirements.\nPreferred Qualifications\nExperience within the pharmacy, specialty pharmacy, or healthcare services industry.\nKnowledge of electronic remittance advice (835), EFT enrollment processes, and payer portal administration.\nExperience with accounts receivable reconciliation, claims management, and payment posting systems.\nFamiliarity with Medicaid, Medicare, and commercial payer reimbursement processes.\nAssociate's degree or additional healthcare revenue cycle certification, or equivalent experience.\nHow You'll Elevate at Omnicell\nAt Omnicell, success is measured not only by what you achieve, but by how you achieve it.\nCollaborate\nBuild strong partnerships with payers, reconciliation vendors, pharmacy operations teams, and internal stakeholders to improve reimbursement performance.\nShare knowledge and best practices that strengthen team effectiveness and operational consistency.\nInspire\nFoster a customer-focused and solutions-oriented approach when addressing payer and reimbursement challenges.\nSupport team success by providing guidance, communication, and positive influence across departments.\nDevelop\nPursue continuous learning in healthcare reimbursement, pharmacy billing, and revenue cycle management.\nEncourage process improvements that increase accuracy, efficiency, and service quality.\nExecute\nPrioritize competing responsibilities while maintaining exceptional accuracy and attention to detail.\nTake ownership of claim resolution, store implementation activities, and reimbursement outcomes.\nImpact\nDrive measurable improvements in collections performance, reimbursement accuracy, and operational efficiency.\nIdentify opportunities to streamline workflows and enhance the overall payer management process.\nLeadership Imperatives\nAs a supervisor, you will be expected to embody Omnicell's Leadership Imperatives:\nModel a Growth Mindset by embracing continuous learning, seeking feedback, and adapting to change.\nAct as a Talent Activator by coaching team members, supporting development, and fostering an inclusive, high-performing environment.\nBe an Impact Maker by driving accountability, achieving operational goals, and improving business results.\n Lead as a Change Champion by promoting innovation, process improvements, and organizational adaptability.\nDrug Screen: Not 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