{"id":1365790,"url":"https://alion.io/job/omnicom-account-manager-4","title":"Account Manager","company":{"id":720301,"name":"Omnicom","domain":"omc.com","url":"https://alion.io/company/omnicom","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":64,"ghost_share":0,"stale_share":0.922,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Williamsburg, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":99000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1253},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-01T00:00:00Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-14T03:09:15Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Agency:\nSnowJob Function:\nAccount Management and GrowthJob Subfunction:\nAccount ManagementJob Description:\nJOB SUMMARY :\nThe Account Manager position provides supplemental support to their overall client services team. This person is instrumental in the effort of ensuring client expectations are exceeded in terms of the specifications outlined in agreed-upon Statements of Work (SOW). Account Managers must have strong organizational, communication, and problem-solving skills. They must also be able to balance the needs of the client with the needs of Snow’s business. They must have the ability to quickly build trust and credibility with internal and potentially external stakeholders. They are responsible for communicating the status of an account to their superiors and their peers. In addition, they may be responsible for daily communication with the client.\nSnow’s business is centered around the patient journey, and the Account Manager, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Account Manager must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.\nPATIENT PRIVACY:\nThe core of our business is working with patients. It is most likely that you will come in contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The Account Manager will be required to successfully complete and adhere to training courses which may include, but are not limited to:\nSnow Policies and Procedures\nHealth Insurance Portability and Accountability Act (HIPAA) requirements such as the Privacy Rule, the Security Rule, and Sunshine Act reporting\nAdverse Event (AE) Reporting \nThe promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations\nPrivacy and Data Security\nESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:\nThe Account Manager must be able to perform the following essential duties and functions:\nReport to and assist the Account Director\nPotentially interface directly with clients to maintain open and frequent communication\nCoordinate the planning, scheduling, and implementation of marketing strategies and tactics for the organization\nInteract with all members of the team to ensure the accuracy of information exchange and smooth flow of product work in daily business\nDocument all marketing projects and meetings on an ongoing basis and complete summary reports and analyses as needed\nKeep ADs and VPs apprised of key issues regarding account status\nIdentify and implement methods to improve area operations, processes, efficiency, and service to clients\nWhere possible, identify opportunities for effective utilization of the Patient Ambassador® model in patient-engagement activities, strategies, and/or tactics\nThoroughly understand the disease category for each representative brand\nThoroughly understand the brand strategy, product attributes, main competitors, and major issues facing the space for each representative brand\nInterface with clients, contractors, healthcare professionals, and vendors with professionalism\nAttend and contribute to all internal staff meetings\nPromote teamwork by being collaborative and supportive of fellow employees’ projects\nMaintain a favorable working relationship with all employees to promote a harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement\nManage and track individual projects and follow up to ensure they are completed in alignment with agreed timelines\nMaintain accurate, detailed, and honest records such as contact reports, status reports, dashboards, etc.\nSupport the implementation of promotional programs to publicize and promote various activities, events, and/or tactics\nRepresent the organization at various community functions and/or meetings; promote existing and new programs and/or policies\nThis position may include up to 20% travel\nThe Account Manager may be asked to perform additional duties and responsibilities consistent with those listed above based on business needs.\nKNOWLEDGE, SKILLS, AND ABILITIES:\nKnowledge:\nGeneral understanding of business and marketing concepts\nGeneral understanding of digital/social media marketing platforms and capabilities\nAbility to synthesize and communicate statistics\nSkills & Abilities:\nStrong communication/presentation skills\nStrong conceptual skills\nProficient in Microsoft PowerPoint, Excel, and Word\nExcellent organizational skills\nEDUCATION, EXPERIENCE, AND RELATED QUALIFICATIONS:\nBachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred. Candidates must have a valid driver’s license. In some instances, a passport may be necessary.\nPHYSICAL DEMANDS: \nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee must be able to operate a motor vehicle.\nWORK ENVIRONMENT/ENVIRONMENTAL CONDITIONS:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.\n\nOmnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.\nOmnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.\nLink to Recruitment Privacy Notice: https://www.omc.com/privacy-notice\nFor US Job Seekers:\nIt is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. 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